2017 FORD FUSION (AMERICAS) USB port

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 419).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 448).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select "Find
New Apps" on SYNC 3.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
469
Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3

Engine Specifications - 2.7L
EcoBoost™.................................................323
Drivebelt Routing............................................... 323
Entertainment...............................................419 AM/FM Radio...................................................... 420
Apps....................................................................... 428
Bluetooth Stereo or USB................................. 427
CD (If equipped)................................................ 426
HD Radio ™ Information (If
Available)......................................................... 423
SIRIUS® Satellite Radio (If Activated)....................................................... 420
Sources.................................................................. 419
Supported Media Players, Formats and Metadata Information................................ 428
USB Port............................................................... 428
Environment......................................................15
EPB See: Electric Parking Brake.............................. 174
Essential Towing Checks
..........................224
Before Towing a Trailer.................................... 225
Hitches................................................................... 224
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 225
Safety Chains...................................................... 224
Trailer Brakes....................................................... 224
Trailer Lamps....................................................... 224
When Towing a Trailer...................................... 225
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................475 EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 476
Ford Protect (U.S. Only).................................. 475
Exterior Mirrors................................................82 Auto-Dimming Feature...................................... 82
Blind Spot Monitor.............................................. 83
Fold-Away Exterior Mirrors............................... 82
Heated Exterior Mirrors...................................... 82
Integrated Blind Spot Mirrors.......................... 83
Memory Mirrors..................................................... 82
Power Exterior Mirrors........................................ 82
Puddle Lamps ...................................................... 83
Signal Indicator Mirrors...................................... 83F
Fastening the Seatbelts
................................31
Rear Inflatable Seatbelt..................................... 33
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit................286
Floor Mats
.......................................................229
Fog Lamps - Front See: Front Fog Lamps......................................... 78
Ford Credit
..........................................................11
US Only...................................................................... 11
Front Fog Lamps............................................78
Front Parking Aid
..........................................182
Obstacle Distance Indicator........................... 183
Front Passenger Sensing System.............41
Fuel and Refueling.......................................153
Fuel Consumption
.......................................159
Calculating Fuel Economy.............................. 160
Filling the Tank.................................................... 160
Fuel Filler Funnel Location........................154
Fuel Quality....................................................154 Choosing the Right Fuel................................... 154
Fuel Shutoff...................................................232
Fuses
................................................................245
Fuse Specification Chart..........................245
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 245
G
Garage Door Opener See: Universal Garage Door Opener............137
Gauges...............................................................86 Engine Coolant Temperature Gauge............87
Fuel Gauge.............................................................. 87
Information Display............................................. 86
Left Information Display................................... 88
Type 1 and 2............................................................ 86
Type 3....................................................................... 88
General Information on Radio Frequencies...................................................48
Intelligent Access................................................. 48
General Maintenance Information........477 Multi-Point Inspection..................................... 479
Owner Checks and Services.......................... 478
Protecting Your Investment............................ 477
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

Steering Wheel................................................67
Storage Compartments.............................144
Sunroof See: Moonroof....................................................... 84
Sun Visors
.........................................................84
Illuminated Vanity Mirror................................... 84
Supplementary Restraints System
.........39
Principle of Operation........................................ 39
Symbols Glossary
.............................................7
SYNC™ 3........................................................398
General Information......................................... 398
SYNC™ 3 Troubleshooting.....................460
SYNC™ Applications and Services........................................................376
911 Assist............................................................... 376
SYNC Mobile Apps............................................ 378
SYNC™...........................................................360 General Information......................................... 360
SYNC™ Troubleshooting.........................390
T
Technical Specifications See: Capacities and Specifications.............321
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................240
Tire Care..........................................................292
Glossary of Tire Terminology........................ 294
Information About Uniform Tire Quality Grading............................................................. 292
Information Contained on the Tire Sidewall........................................................... 295
Temperature A B C............................................ 294
Traction AA A B C............................................... 293
Treadwear.............................................................293
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................286
Tire Pressure Monitoring System
..........309
Changing Tires With a Tire Pressure
Monitoring System........................................ 310
Understanding Your Tire Pressure Monitoring System ....................................... 310
Tire Repair Kit See: Tire Sealant and Inflator Kit................286
Tire Sealant and Inflator Kit....................286 First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 288
General Information.......................................... 287Second Stage: Checking Tire
Pressure........................................................... 290
Tips for Use of the Kit....................................... 287
What to do after the Tire has been Sealed............................................................... 290
What to do when a Tire Is Punctured........288
Tires See: Wheels and Tires..................................... 286
Towing a Trailer
.............................................222
Load Placement................................................. 222
Towing Points................................................236 Installing the Recovery Hook........................ 236
Recovery Hook Location................................. 236
Towing the Vehicle on Four Wheels..........................................................226
Emergency Towing............................................ 226
Recreational Towing......................................... 226
Vehicles Equipped with 1.5L, 2.0L, and 2.5L Engines............................................................. 226
Vehicles Equipped with a 2.7L Engine................................................................226
Towing..............................................................222
Traction Control
.............................................178
Principle of Operation....................................... 178
Transmission Code Designation............329
Transmission..................................................163
Transmission See: Transmission.............................................. 163
Transporting the Vehicle...........................236
Type Approvals
..............................................512
RF Certification Logos for Tire Pressure
Monitoring Sensor(s)................................... 512
U
Under Hood Overview - 1.5L EcoBoost™..................................................257
Under Hood Overview - 2.0L EcoBoost™.................................................258
Under Hood Overview - 2.5L...................259
Under Hood Overview - 2.7L EcoBoost™................................................260
Unique Driving Characteristics.................151
Universal Garage Door Opener................137 HomeLink Wireless Control System............137
USB Port
.........................................................359
Using Adaptive Cruise Control................195 Automatic Cancellation................................... 199
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Index

Blocked Sensor..................................................
200
Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Detection Issues................................................. 199
Following a Vehicle............................................ 197
Following a Vehicle to a Complete Stop..................................................................... 197
Hilly Condition Usage....................................... 199
Overriding the System...................................... 198
Park Brake Application..................................... 199
Resuming the Set Speed................................. 199
Setting the Adaptive Cruise Speed.............196
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary........................... 196
Setting the Gap Distance................................. 197
Switching Adaptive Cruise Control Off....................................................................... 199
Switching Adaptive Cruise Control On........................................................................\
196
Switching to Normal Cruise Control............201
System Not Available...................................... 200
Using All-Wheel Drive................................168 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 168
Using Cruise Control...................................194 Switching Cruise Control Off......................... 195
Switching Cruise Control On.......................... 194
Using MyKey With Remote Start Systems...........................................................57
Using Snow Chains....................................308
Using Stability Control...............................180
Using Summer Tires
..................................308
Using SYNC™ With Your Media Player.............................................................381
Accessing Your USB Song Library...............385
Bluetooth Devices and System Settings............................................................. 387
Connecting Your Digital Media Player to the USB Port........................................................... 381
Media Menu Features...................................... 385
Media Voice Commands................................. 382
USB 2...................................................................... 387
Voice Commands for Audio Sources.........388
Using SYNC™ With Your Phone............364 Accessing Features through the Phone
Menu................................................................. 369
Accessing Your Phone Settings.................... 372
Bluetooth Devices.............................................. 373Making Calls.........................................................
367
Pairing a Phone for the First Time..............364
Pairing Subsequent Phones.......................... 365
Phone Options during an Active Call.........368
Phone Voice Commands............................... 366
Receiving Calls................................................... 368
System Settings................................................. 374
Text Messaging................................................... 370
Using Traction Control................................178 Switching the System Off................................ 178
System Indicator Lights and Messages.......................................................... 178
Using a Switch..................................................... 178
Using the Information Display Controls............................................................. 178
Using Voice Recognition...........................362 Audio Voice Commands.................................. 413
Climate Voice Commands.............................. 414
Initiating a Voice Session................................ 362
Mobile App Voice Commands....................... 416
Navigation Voice Commands........................ 415
Phone Voice Commands................................. 414
SiriusXM Traffic and Travel Link Voice Commands....................................................... 417
System Interaction and Feedback..............363
Voice Settings Commands.............................. 417
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................241
V
Vehicle Care
...................................................279
General Information.......................................... 279
Vehicle Certification Label.......................328
Vehicle Identification Number
................327
Vehicle Storage............................................284
Battery................................................................... 285
Body....................................................................... 284
Brakes.................................................................... 285
Cooling system................................................... 285
Engine.................................................................... 284
Fuel system.......................................................... 285
General.................................................................. 284
Miscellaneous..................................................... 285
Removing Vehicle From Storage.................285
Tires........................................................................\
285
Ventilation See: Climate Control........................................... 117
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Index