Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Port The USB port is on the instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 445). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right. Sound
Pressing this button allows you to adjust
the following:Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed Adaptive
Volume
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.
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Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Erase the stored media information in order to re-index.
Reset Media
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features: Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
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Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Engine Specifications - 2.7L
EcoBoost™.................................................323
Drivebelt Routing............................................... 323
Entertainment...............................................419 AM/FM Radio...................................................... 420
Apps....................................................................... 428
Bluetooth Stereo or USB................................. 427
CD (If equipped)................................................ 426
HD Radio ™ Information (If
Available)......................................................... 423
SIRIUS® Satellite Radio (If Activated)....................................................... 420
Sources.................................................................. 419
Supported Media Players, Formats and Metadata Information................................ 428
USB Port............................................................... 428
Environment......................................................15
EPB See: Electric Parking Brake.............................. 174
Essential Towing Checks
..........................224
Before Towing a Trailer.................................... 225
Hitches................................................................... 224
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 225
Safety Chains...................................................... 224
Trailer Brakes....................................................... 224
Trailer Lamps....................................................... 224
When Towing a Trailer...................................... 225
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................475 EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 476
Ford Protect (U.S. Only).................................. 475
Exterior Mirrors................................................82 Auto-Dimming Feature...................................... 82
Blind Spot Monitor.............................................. 83
Fold-Away Exterior Mirrors............................... 82
Heated Exterior Mirrors...................................... 82
Integrated Blind Spot Mirrors.......................... 83
Memory Mirrors..................................................... 82
Power Exterior Mirrors........................................ 82
Puddle Lamps ...................................................... 83
Signal Indicator Mirrors...................................... 83F
Fastening the Seatbelts
................................31
Rear Inflatable Seatbelt..................................... 33
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit................286
Floor Mats
.......................................................229
Fog Lamps - Front See: Front Fog Lamps......................................... 78
Ford Credit
..........................................................11
US Only...................................................................... 11
Front Fog Lamps............................................78
Front Parking Aid
..........................................182
Obstacle Distance Indicator........................... 183
Front Passenger Sensing System.............41
Fuel and Refueling.......................................153
Fuel Consumption
.......................................159
Calculating Fuel Economy.............................. 160
Filling the Tank.................................................... 160
Fuel Filler Funnel Location........................154
Fuel Quality....................................................154 Choosing the Right Fuel................................... 154
Fuel Shutoff...................................................232
Fuses
................................................................245
Fuse Specification Chart..........................245
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 245
G
Garage Door Opener See: Universal Garage Door Opener............137
Gauges...............................................................86 Engine Coolant Temperature Gauge............87
Fuel Gauge.............................................................. 87
Information Display............................................. 86
Left Information Display................................... 88
Type 1 and 2............................................................ 86
Type 3....................................................................... 88
General Information on Radio Frequencies...................................................48
Intelligent Access................................................. 48
General Maintenance Information........477 Multi-Point Inspection..................................... 479
Owner Checks and Services.......................... 478
Protecting Your Investment............................ 477
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Reporting Safety Defects (Canada
Only)..............................................................243
Reporting Safety Defects (U.S. Only)..............................................................243
Roadside Assistance...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 231
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 228
Running Out of Fuel....................................156 Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................44
Safety Precautions.......................................153
Satellite Radio..............................................356 Satellite Radio Electronic Serial Number
(ESN)................................................................. 357
Satellite Radio Reception Factors...............357
SIRIUS® Satellite Radio Service.................. 357
Troubleshooting................................................. 358
Scheduled Maintenance Record...........485
Scheduled Maintenance
...........................477
Seatbelt Extension.........................................37
Seatbelt Height Adjustment......................34
Seatbelt Reminder.........................................35
Belt-Minder™........................................................ 35
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 35
Seats
..................................................................127
Security..............................................................65
Settings...........................................................448 911 Assist............................................................... 453Ambient Lighting...............................................
458
Bluetooth............................................................. 450
Clock...................................................................... 449
Display
................................................................... 459
General.................................................................. 457
Media Player....................................................... 448
Mobile Apps........................................................ 456
Navigation............................................................ 454
Phone.................................................................... 450
Radio...................................................................... 453
Sound.................................................................... 448
Valet Mode.......................................................... 460
Vehicle................................................................... 458
Voice Control...................................................... 460
Wi-Fi....................................................................... 458
Side Airbags
.....................................................43
Side Sensing System..................................183 Obstacle Distance Indicator........................... 184
Sitting in the Correct Position...................127
Snow Chains See: Using Snow Chains................................. 308
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................483
Exceptions........................................................... 485
Speed Control See: Cruise Control............................................ 194
Spinout Detection
.......................................235
Stability Control............................................179
Principle of Operation....................................... 179
Starting a Gasoline Engine........................147 Automatic Engine Shutdown........................ 148
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting Your Vehicle......................................... 147
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Starting and Stopping the Engine.........146 General Information.......................................... 146
Steering.............................................................212 Electric Power Steering..................................... 212
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Index