Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
461
Fusion (CC7) Canada/United States of America, enUSA, First Printing SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protectors.
• Graphics.
• Hood deflector.
• Rear spoiler.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Door sill plates. •
Electrochromatic compass or
temperature interior mirrors.
• Premium carpeted floor mats.
Lifestyle
• Ash cup or smoker's packages.
• Car covers*.
• Cargo area protectors.
• Cargo net.
• Cargo organizers.
• Interior light kit.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
473
Fusion (CC7) Canada/United States of America, enUSA, First Printing Accessories
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
479
Fusion (CC7) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
A
A/C
See: Climate Control........................................... 117
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 173
Accessories....................................................473 Exterior Style........................................................ 473
Interior Style......................................................... 473
Lifestyle.................................................................. 473
Peace of Mind...................................................... 473
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............195
Active Park Assist
.........................................185
Deactivating the Active Park Assist
Feature.............................................................. 189
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.............................. 185
Troubleshooting the System......................... 189
Adjusting the Headlamps..........................271 Horizontal Aim Adjustment............................ 272
Vertical Aim Adjustment.................................. 271
Adjusting the Steering Wheel
....................67
Power Tilt and Telescope Steering
Column................................................................ 67
Airbag Disposal...............................................47
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter.............278
Alarm See: Anti-Theft Alarm........................................ 66
All-Wheel Drive.............................................168
Ambient Lighting...........................................80
Anti-Theft Alarm............................................66 Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Appendices...................................................496
Apps.................................................................445 ........................................................................\
.......... 445
SiriusXM Traffic and Travel Link................... 447Audible Warnings and Indicators.............92
Headlamps On Warning Chime...................... 92
Keyless Warning Alert......................................... 92
Parking Brake On Warning Chime.................. 92
Audio Control..................................................68 MODE....................................................................... 69
Seek, Next or Previous....................................... 69
Audio System
................................................345
General Information......................................... 345
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................348
Audio Unit - Vehicles With: AM/FM/ CD
...................................................................346
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................350
Menu Structure.................................................... 351
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control - Vehicles With: Sony Audio System.......................120
Automatic Climate Control - Vehicles Without: Sony Audio System.................119
Automatic High Beam Control..................76 Activating the System......................................... 77
Manually Overriding the System..................... 77
Automatic Transmission............................163 Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock Override...................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 165
Understanding the Positions of Your Automatic Transmission............................. 163
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L................................................................266
Automatic Transmission Fluid Check - 2.7L EcoBoost™
........................................267
Adding Transmission Fluid ............................ 268
Checking the Transmission Fluid Level ........................................................................\
...... 267
Auto-Start-Stop.............................................151 Disabling Auto StartStop................................. 152
Enabling Auto StartStop................................... 151
515
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index
Climate............................................................429
Climate Control...............................................117
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Coolant Check See: Engine Coolant Check............................ 263
Crash Sensors and Airbag Indicator.......46
Creating a MyKey
............................................55
Programming or Changing Configurable
Settings............................................................... 56
Cross Traffic Alert
........................................209
False Alerts............................................................ 212
Switching the System Off and On................212
System Errors....................................................... 212
System Lights, Messages and Audible Alerts.................................................................... 211
System Limitations............................................. 211
Using the System.............................................. 209
Cruise Control
.................................................69
Principle of Operation....................................... 194
Type 1........................................................................\
69
Type 2....................................................................... 69
Cruise control See: Using Cruise Control................................ 194
Customer Assistance
.................................238
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76 Type 1 - Conventional
(Non-Configurable)........................................ 76
Type 2 - Configurable.......................................... 76
Digital Radio
..................................................354
HD Radio Reception and Station
Troubleshooting............................................ 355
Direction Indicators
........................................78
Driver Alert.....................................................202
PRINCIPLE OF OPERATION.......................... 202
USING DRIVER ALERT.................................... 202
Driver and Passenger Airbags
...................40
Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment....................................................... 40
Driver and Passenger Knee Airbags
........44
Driving Aids....................................................202 Driving Hints
..................................................228
Driving Through Water...............................228
DRL See: Daytime Running Lamps......................... 76
E
Economical Driving
.....................................228
Electric Parking Brake..................................174
Applying the Electric Parking brake.............174
Battery With No Charge.................................... 176
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 174
Releasing the Electric Parking Brake...........175
Emission Control System..........................160 On-Board Diagnostics (OBD-II).................... 161
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 162
End User License Agreement.................496 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 496
Engine Block Heater
....................................149
Using the Engine Block Heater...................... 150
Engine Coolant Check
...............................263
Adding Coolant................................................... 263
Engine Coolant Temperature Management.................................................. 266
Fail-Safe Cooling............................................... 265
Recycled Coolant.............................................. 264
Severe Climates................................................. 264
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check...........................................261 Adding Engine Oil............................................... 261
Engine Oil Dipstick - 1.5L EcoBoost™..................................................261
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™
..............................261
Engine Specifications - 1.5L EcoBoost™..................................................321
Drivebelt Routing................................................ 321
Engine Specifications - 2.0L EcoBoost™..................................................321
Drivebelt Routing............................................... 322
Engine Specifications - 2.5L....................322 Drivebelt Routing............................................... 322
517
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index
Why Maintain Your Vehicle?..........................
477
Why Maintain Your Vehicle at Your Dealership?...................................................... 477
Getting Assistance Outside the U.S. and Canada..........................................................241
Getting the Services You Need...............238 Away From Home.............................................. 238
Global Opening and Closing......................82 Closing the Windows.......................................... 82
Opening the Windows........................................ 82
H
Hazard Warning Flashers..........................232
Headlamp Adjusting See: Adjusting the Headlamps...................... 271
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp.......................... 273
Head Restraints.............................................127 Adjusting the Head Restraint......................... 128
Tilting Head Restraints .................................... 128
Heated Seats..................................................134
Heated Steering Wheel................................70
Heated Windows and Mirrors
..................125
Heated Exterior Mirror....................................... 125
Heated Rear Window........................................ 125
Heating See: Climate Control........................................... 117
Hill Start Assist..............................................176 Switching the System On and Off................177
Using Hill Start Assist........................................ 176
Hints on Controlling the Interior Climate...........................................................122
Cooling the Interior Quickly............................. 124
General Hints........................................................ 122
Heating the Interior Quickly............................ 123
Recommended Settings for Cooling...........124
Recommended Settings for Heating...........123
Side Window Defogging in Cold Weather............................................................. 124
Hints on Driving With Anti-Lock Brakes
.............................................................173
Home Screen..................................................411
Hood Lock See: Opening and Closing the Hood..........256 I
In California (U.S. Only)
............................239
Information Display Control.......................70 Information Display Control Features..........70
Information Displays
.....................................93
General Information............................................ 93
Information Messages................................102 Active Park............................................................ 102
Adaptive Cruise Control................................... 103
AdvanceTrac®..................................................... 103
Airbag..................................................................... 104
Alarm...................................................................... 104
All-Wheel Drive................................................... 106
Automatic Engine Shutdown........................ 106
Auto Start-Stop.................................................. 104
Battery and Charging System........................ 107
Blind Spot Information and Cross Traffic Alert System.................................................... 107
Doors and Locks................................................. 108
Driver Alert............................................................ 108
Fuel........................................................................\
.. 108
Hill Start Assist................................................... 108
Keys and Intelligent Access............................ 109
Lane Keeping System........................................ 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Park Brake............................................................... 112
Power Steering..................................................... 113
Pre-Collision Assist............................................. 113
Remote Start......................................................... 113
Seats........................................................................\
. 114
Starting System ................................................... 114
Tire Pressure Monitoring System................... 114
Traction Control................................................... 115
Transmission......................................................... 115
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................86
Instrument Lighting Dimmer......................75
Vehicles With Front Fog Lamps...................... 75
Vehicles Without Front Fog Lamps...............75
519
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index
Interior Lamps.................................................78
Front Interior Lamp.............................................. 78
Rear Interior Lamp.............................................. 80
Interior Luggage Compartment Release............................................................63
Interior Mirror...................................................84 Auto-Dimming Mirror......................................... 84
Introduction.........................................................7
J
Jump Starting the Vehicle........................233 Connecting the Jumper Cables.................... 233
Jump Starting...................................................... 234
Preparing Your Vehicle..................................... 233
Removing the Jumper Cables....................... 234
K
Keyless Entry
.....................................................61
SECURICODE™ Keyless Entry Keypad.........61
Keyless Starting............................................146 Ignition Modes..................................................... 146
Keys and Remote Controls
........................48
L
Lane Keeping System................................203 Switching the System On and Off..............204
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Load Carrying
..................................................217
Load Limit........................................................217 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 221
Vehicle Loading - with and without a Trailer.................................................................. 217
Locking and Unlocking
.................................58
Activating Intelligent Access............................ 59
Autolock.................................................................. 60
Autounlock.............................................................. 61
Battery Saver.......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61Power Door Locks................................................
58
Remote Control.................................................... 58
Smart Unlocks for Intelligent Access Keys...................................................................... 60
Locks...................................................................58
Lug Nuts See: Changing a Road Wheel......................... 312
M
Maintenance.................................................256 General Information......................................... 256
Manual Climate Control
..............................117
Manual Seats.................................................129
Media Hub......................................................359
Memory Function...........................................131 Easy Entry and Exit Feature............................ 133
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 132
Saving a PreSet Position.................................. 132
Message Center See: Information Displays................................. 93
Mirrors See: Heated Windows and Mirrors...............125
See: Windows and Mirrors................................. 81
Mobile Communications Equipment.......13
Moonroof..........................................................84 Bounce-Back......................................................... 85
Opening and Closing the Moonroof..............85
Venting the Moonroof........................................ 85
Motorcraft Parts - 1.5L EcoBoost™.................................................323
Motorcraft Parts - 2.0L EcoBoost™.................................................325
Motorcraft Parts - 2.5L..............................326
Motorcraft Parts - 2.7L EcoBoost™..................................................327
MyKey Troubleshooting
................................57
MyKey ™.............................................................54
Principle of Operation........................................ 54
N
Navigation.......................................................437 cityseeker............................................................. 444
Destination Mode.............................................. 439
Map Mode............................................................. 437
520
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index
Reporting Safety Defects (Canada
Only)..............................................................243
Reporting Safety Defects (U.S. Only)..............................................................243
Roadside Assistance...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 231
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................232
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 228
Running Out of Fuel....................................156 Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................44
Safety Precautions.......................................153
Satellite Radio..............................................356 Satellite Radio Electronic Serial Number
(ESN)................................................................. 357
Satellite Radio Reception Factors...............357
SIRIUS® Satellite Radio Service.................. 357
Troubleshooting................................................. 358
Scheduled Maintenance Record...........485
Scheduled Maintenance
...........................477
Seatbelt Extension.........................................37
Seatbelt Height Adjustment......................34
Seatbelt Reminder.........................................35
Belt-Minder™........................................................ 35
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................35
Conditions of operation..................................... 35
Seats
..................................................................127
Security..............................................................65
Settings...........................................................448 911 Assist............................................................... 453Ambient Lighting...............................................
458
Bluetooth............................................................. 450
Clock...................................................................... 449
Display
................................................................... 459
General.................................................................. 457
Media Player....................................................... 448
Mobile Apps........................................................ 456
Navigation............................................................ 454
Phone.................................................................... 450
Radio...................................................................... 453
Sound.................................................................... 448
Valet Mode.......................................................... 460
Vehicle................................................................... 458
Voice Control...................................................... 460
Wi-Fi....................................................................... 458
Side Airbags
.....................................................43
Side Sensing System..................................183 Obstacle Distance Indicator........................... 184
Sitting in the Correct Position...................127
Snow Chains See: Using Snow Chains................................. 308
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................483
Exceptions........................................................... 485
Speed Control See: Cruise Control............................................ 194
Spinout Detection
.......................................235
Stability Control............................................179
Principle of Operation....................................... 179
Starting a Gasoline Engine........................147 Automatic Engine Shutdown........................ 148
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes................149
Important Ventilating Information...............149
Starting Your Vehicle......................................... 147
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 148
Starting and Stopping the Engine.........146 General Information.......................................... 146
Steering.............................................................212 Electric Power Steering..................................... 212
522
Fusion (CC7) Canada/United States of America, enUSA, First Printing Index