2017 FORD FUSION (AMERICAS) service

Towing Points................................................236
Customer Assistance
Getting the Services You Need...............238
In California (U.S. Only)............................239
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).....................240
Utilizing the Mediation/Arbitration Program (Canada Only)........................241
Getting Assistance Outside the U.S. and Canada.........................................................241
Ordering Additional Owner's Literature....................................................242
Reporting Safety Defects (U.S. Only).............................................................243
Reporting Safety Defects (Canada Only).............................................................243
Fuses
Fuse Specification Chart..........................245
Changing a Fuse
..........................................254
Maintenance
General Information...................................256
Opening and Closing the Hood..............256
Under Hood Overview - 1.5L EcoBoost™................................................257
Under Hood Overview - 2.0L EcoBoost™
................................................258
Under Hood Overview - 2.5L...................259
Under Hood Overview - 2.7L EcoBoost™...............................................260
Engine Oil Dipstick - 1.5L EcoBoost™.................................................261
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™.............................261
Engine Oil Check...........................................261
Oil Change Indicator Reset
......................262
Engine Coolant Check
...............................263
Automatic Transmission Fluid Check - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L...............................................................266 Automatic Transmission Fluid Check -
2.7L EcoBoost™.......................................267
Brake Fluid Check........................................268
Washer Fluid Check....................................269
Changing the 12V Battery
.........................269
Checking the Wiper Blades......................270
Changing the Wiper Blades.......................271
Adjusting the Headlamps..........................271
Removing a Headlamp..............................273
Changing a Bulb...........................................274
Bulb Specification Chart...........................276
Changing the Engine Air Filter.................278
Vehicle Care
General Information
...................................279
Cleaning Products
.......................................279
Cleaning the Exterior..................................279
Waxing............................................................280
Cleaning the Engine.....................................281
Cleaning the Windows and Wiper Blades...........................................................281
Cleaning the Interior...................................282
Cleaning the Instrument Panel and Instrument Cluster Lens
.......................282
Cleaning Leather Seats.............................283
Repairing Minor Paint Damage..............283
Cleaning the Alloy Wheels.......................283
Vehicle Storage
............................................284
Wheels and Tires
Tire Sealant and Inflator Kit....................286
Tire Care..........................................................292
Using Summer Tires
..................................308
Using Snow Chains....................................308
Tire Pressure Monitoring System..........309
Changing a Road Wheel
.............................312
Technical Specifications - 1.5L EcoBoost™/2.0L EcoBoost™/
2.5L................................................................318
Technical Specifications - 2.7L EcoBoost™.................................................319
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Capacities and Specific-
ations
Engine Specifications - 1.5L EcoBoost™.................................................321
Engine Specifications - 2.0L EcoBoost™.................................................321
Engine Specifications - 2.5L....................322
Engine Specifications - 2.7L EcoBoost™................................................323
Motorcraft Parts - 1.5L EcoBoost™......323
Motorcraft Parts - 2.0L EcoBoost™......325
Motorcraft Parts - 2.5L..............................326
Motorcraft Parts - 2.7L EcoBoost™......327
Vehicle Identification Number................327
Vehicle Certification Label.......................328
Transmission Code Designation............329
Capacities and Specifications - 1.5L EcoBoost™...............................................330
Capacities and Specifications - 2.0L EcoBoost™................................................333
Capacities and Specifications - 2.5L....336
Capacities and Specifications - 2.7L EcoBoost™...............................................340
Audio System
General Information...................................345
Audio Unit - Vehicles With: AM/FM/ CD.................................................................346
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
............................348
Audio Unit - Vehicles With: Sony AM/FM/ CD.................................................................350
Digital Radio
..................................................354
Satellite Radio..............................................356
USB Port.........................................................359
Media Hub
......................................................359
SYNC™
General Information...................................360
Using Voice Recognition...........................362
Using SYNC™ With Your Phone............364 SYNC™ Applications and Services
......376
Using SYNC™ With Your Media Player............................................................381
SYNC™ Troubleshooting.........................390
SYNC™ 3
General Information...................................398
Home Screen
..................................................411
Using Voice Recognition............................412
Entertainment...............................................419
Climate............................................................429
Phone................................................................431
Navigation.......................................................437
Apps.................................................................445
Settings...........................................................448
SYNC™ 3 Troubleshooting
.....................460
Accessories
Accessories....................................................473
Extended Service Plan (ESP)
Extended Service Plan (ESP).................475
Scheduled Maintenance
General Maintenance Information
........477
Normal Scheduled Maintenance
.........480
Special Operating Conditions Scheduled Maintenance.............................................483
Scheduled Maintenance Record...........485
Appendices
End User License Agreement.................496
Type Approvals
..............................................512
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Table of Contents

Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (e.g., your contact information), to
offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, such as SYNC Vehicle
Health Report or MyFord Mobile App, you
consent that certain diagnostic information
may also be accessed electronically by
Ford Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
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Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 360).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 360). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Introduction

We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
Fusion (CC7) Canada/United States of America, enUSA, First Printing Introduction

On Board Diagnostics Data Link
Connector
WARNING
Use of wireless plug-in devices in the
OBD Data Link Connector (DLC) may
allow unauthorized third parties to
gain access to vehicle systems and data
which could impair the function of various
vehicle systems, including safety-related
systems. The DLC should only be used by
a repair facility that operates in accordance
with Ford ’s service and repair instructions. Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
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Fusion (CC7) Canada/United States of America, enUSA, First Printing Introduction

1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire belt is pulled
out. As the belt retracts, you will hear
a clicking sound. This indicates the
seatbelt is now in the automatic
locking mode.
Rear outboard inflatable seatbelts
(second row only –if equipped)1. Buckle the combination lap and
shoulder belt.
2. Grasp the lap portion of the belt and pull upward until the entire belt is
pulled out. 3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.
Rear Inflatable Seatbelt (If Equipped) WARNINGS
Do not attempt to service, repair, or
modify the rear inflatable seatbelt.
If the rear inflatable seatbelt deploys,
it will not function again. You must
have an authorized dealer replace
the rear inflatable seatbelt. The rear inflatable seatbelts are fitted in
the shoulder portion of the seatbelts of the
second-row outboard seating positions.
Note:
The rear inflatable seatbelts are
compatible with most infant and child
safety car seats and belt positioning booster
seats when properly installed. This is
because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the
seatbelt remains cool to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag located in the
shoulder seatbelt webbing.
• Lap seatbelt webbing with automatic
locking mode.
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Fusion (CC7) Canada/United States of America, enUSA, First Printing SeatbeltsE142591 E146363

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
39
Fusion (CC7) Canada/United States of America, enUSA, First Printing Supplementary Restraints System