To make sure that 911 Assist works
correctly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
342
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A
A/C
See: Climate Control......................................... 103
About This Manual...........................................7
ABS See: Brakes............................................................ 145
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 145
Accessories...................................................405 Exterior style....................................................... 405
Interior style......................................................... 405
Lifestyle................................................................. 405
Peace of mind.................................................... 405
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist
.........................................153
Deactivating the Active Park Assist
Feature............................................................... 157
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist............................... 153
Troubleshooting the System.......................... 157
Adjusting the Headlamps.........................226 Horizontal Aim Adjustment............................ 227
Vertical Aim Adjustment................................. 226
Adjusting the Steering Wheel....................70
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 103
Air Filter See: Changing the Engine Air Filter.............235
Alarm See: Anti-Theft Alarm........................................ 69
Ambient Lighting...........................................80
Anti-Theft Alarm............................................69 Arming the Alarm................................................ 69
Disarming the Alarm........................................... 69
Appendices....................................................427
Apps..................................................................377 ........................................................................\
........... 377
SiriusXM Traffic and Travel Link................... 379
Audible Warnings and Indicators............90 Fasten Safety Belt............................................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert........................................ 90Low Fuel Minder...................................................
90
Parking Brake On Warning Chime.................90
Audio Control...................................................70 Seek, Next or Previous......................................... 71
Audio System
................................................282
General Information......................................... 282
Audio Unit - Vehicles With: Satellite Radio.............................................................290
Audio Unit - Vehicles With: Sony Audio System.........................................................286
Menu Structure................................................... 287
Audio Unit - Vehicles With: SYNC.........283
Autolamps........................................................76 Windshield Wiper Activated
Headlamps........................................................ 76
Automatic Climate Control......................104 Dual Zone Temperature Control.................. 106
Single Zone Temperature Control...............105
Temperature Control........................................ 105
Automatic High Beam Control..................78 Activating the System........................................ 78
Manually Overriding the System.................... 79
Automatic Transmission...........................140 Automatic Transmission Adaptive
Learning............................................................. 144
Brake-Shift Interlock......................................... 143
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 144
SelectShift Automatic ™
Transmission.................................................... 141
Understanding the Positions of Your Automatic Transmission.............................. 141
Automatic Transmission Fluid Check
.............................................................222
Auto-Start-Stop...........................................126 Limitations of Use.............................................. 126
Switching the System On and Off................127
Using Auto-Start-Stop with a Manual Transmission................................................... 126
Using Auto-Start-Stop with an Automatic Transmission................................................... 126
Auxiliary Power Points
.................................116
12 Volt DC Power Point...................................... 116
Location.................................................................. 116
455
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index
Coolant Check
See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert
...........................................171
False Alerts............................................................ 173
Switching the System Off and On................174
System Errors........................................................ 174
System Lights, Messages and Audible Alerts................................................................... 173
System Limitations............................................. 173
Using the System................................................. 171
Cruise Control
...................................................71
Principle of Operation....................................... 162
Cruise control See: Using Cruise Control................................ 162
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps..............................77 Type 1 - Conventional
(Non-Configurable)........................................ 77
Type 2 - Configurable.......................................... 77
Digital Radio
..................................................292
HD Radio Reception and Station
Troubleshooting............................................ 293
Direction Indicators........................................79
Doors and Locks
.............................................59
Drive Belt Routing - 1.0L EcoBoost™.................................................236
Drive Belt Routing - 2.0L
...........................236
Driver Alert......................................................164
Principle of Operation....................................... 164
Using Driver Alert................................................ 164
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag.........................................43
Driving Aids.....................................................164
Driving at High Speed.................................267
Driving Hints...................................................186 Driving Through Water...............................186
DRL
See: Daytime Running Lamps.......................... 77
E
Eco Mode.........................................................174 Resetting Eco Mode........................................... 174
Type 1....................................................................... 174
Economical Driving
......................................186
Emission Control System..........................135
On-Board Diagnostics (OBD-II)................... 136
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 137
End User License Agreement..................427 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 427
Engine Block Heater....................................124 Using the Engine Block Heater...................... 125
Engine Coolant Check
................................218
Adding Coolant.................................................... 218
Coolant Change................................................. 220
Engine Coolant Temperature Management................................................... 221
Fail-Safe Cooling............................................... 220
Recycled Coolant................................................ 219
Severe Climates................................................. 220
Engine Cooling Fan......................................218
Engine Immobilizer See: Passive Anti-Theft System..................... 67
Engine Oil Check...........................................216 Adding Engine Oil............................................... 216
Engine Oil Dipstick - 1.0L EcoBoost™..................................................216
Engine Oil Dipstick - 2.0L...........................216
Engine Specifications - 1.0L EcoBoost™.................................................269
Engine Specifications - 2.0L....................270
Entertainment..............................................354 AM/FM Radio...................................................... 355
Apps........................................................................\
363
Bluetooth Stereo or USB................................ 362
CD........................................................................\
..... 361
HD Radio ™ Information (If
Available)........................................................ 358
SIRIUS® Satellite Radio (If Activated)........................................................ 356
Sources.................................................................. 355
457
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index
Text Messaging..................................................
308
Using Traction Control...............................148
Switching the System Off............................... 148
System Indicator Lights and Messages.......................................................... 148
Using a Switch..................................................... 148
Using the Information Display Controls............................................................. 148
Using Voice Recognition
..........................300
Audio Voice Commands................................. 349
Initiating a Voice Session............................... 300
Mobile App Voice Commands...................... 352
Navigation Voice Commands........................ 351
Phone Voice Commands............................... 350
SiriusXM Traffic and Travel Link Voice Commands..................................................... 353
System Interaction and Feedback...............301
Voice Settings Commands............................ 353
Utilizing the Mediation/Arbitration Program (Canada Only)
..........................197
V
Vehicle Care....................................................237 General Information.......................................... 237
Vehicle Certification Label........................274
Vehicle Identification Number
................273
Vehicle Storage.............................................242 Battery................................................................... 243
Body........................................................................\
243
Brakes..................................................................... 243
Cooling system................................................... 243
Engine ..................................................................... 243
Fuel system.......................................................... 243
General.................................................................. 243
Miscellaneous..................................................... 244
Removing Vehicle From Storage.................244
Tires........................................................................\
. 243
Ventilation See: Climate Control......................................... 103
VIN See: Vehicle Identification Number.............273
Voice Control
.....................................................71
W
Warning Lamps and Indicators.................87 Adaptive Cruise Control Indicator.................. 87Airbag Warning Lamp.........................................
87
Anti-Lock Brake System Warning Lamp.................................................................... 87
Auto-Start-Stop Indicator................................ 88
Blind Spot Information System Indicator............................................................. 88
Brake System Warning Lamp......................... 88
Cruise Control Indicator..................................... 88
Direction Indicator............................................... 88
Door Ajar Warning Lamp.................................. 88
Engine Warning Lamps..................................... 88
Fasten Seatbelt Warning Lamp..................... 89
Front Fog Lamp Indicator................................. 89
Headlamp High Beam Indicator.................... 89
Ignition Warning Lamp...................................... 89
Lamps on Indicator............................................. 89
Lane Keeping Aid Warning Lamp.................. 89
Liftgate Ajar Warning Lamp............................. 89
Low Fuel Level Warning Lamp....................... 89
Low Tire Pressure Warning Lamp.................. 89
Low Washer Fluid Level Warning Lamp................................................................... 89
Message Center Indicator................................. 89
Oil Pressure Warning Lamp............................. 90
Stability Control and Traction Control Indicator............................................................. 90
Stability Control and Traction Control Off Warning Lamp................................................. 90
Washer Fluid Check....................................223
Washers See: Cleaning the Exterior.............................. 238
See: Wipers and Washers.................................. 73
Waxing.............................................................239
Wheel Nuts See: Changing a Road Wheel....................... 264
Wheels and Tires.........................................245
Windows and Mirrors.....................................81
Windshield Washers......................................73
Windshield Wipers
.........................................73
Intermittent Wipe................................................. 73
Speed Dependent Wipers................................. 73
Wiper Blades See: Checking the Wiper Blades.................. 224
Wipers and Washers.....................................73
Wrecker Towing See: Transporting the Vehicle........................ 182
464
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index