Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 354).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
380).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Supported Media Players, Formats and
Metadata Information................................ 363
USB Ports............................................................. 363
Environment......................................................15
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................82 Blind Spot Monitor.............................................. 83
Fold-Away Exterior Mirrors............................... 83
Heated Exterior Mirrors...................................... 83
Integrated Blind Spot Mirrors.......................... 83
Power Exterior Mirrors........................................ 82
F
Fan See: Engine Cooling Fan.................................. 218
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30
Floor Mats........................................................187
Fog Lamps - Front See: Front Fog Lamps......................................... 79
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect...................................................407 Ford Protect Extended Service Plan
(CANADA ONLY)......................................... 408
Ford Protect Extended Service Plans (U.S. Only).................................................................. 407
Front Fog Lamps
............................................79
Front Parking Aid..........................................152
Front Passenger Sensing System............40
Front Wiper Blades See: Changing the Front Wiper Blades.......224
Fuel and Refueling
.......................................128
Fuel Consumption........................................134
Calculating Fuel Economy.............................. 135
Filling the Fuel Tank........................................... 134
Fuel Filler Funnel Location
........................130
Fuel Quality - E85.........................................129 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 129
Switching Between E85 and Gasoline............................................................ 130
Fuel Quality - Gasoline...............................130 Choosing the Right Fuel.................................. 130Fuel Shutoff
...................................................190
Fuses.................................................................201
Fuse Specification Chart...........................201 Engine Compartment Fuse Box.................... 201
Luggage Compartment Fuse Box................207
Passenger Compartment Fuse Box...........205
G
Gauges...............................................................86 Engine Coolant Temperature Gauge............86
Fuel Gauge.............................................................. 87
Information Display............................................. 86
General Information on Radio Frequencies...................................................47
General Maintenance Information.......409 Multi-Point Inspection....................................... 411
Owner Checks and Services.......................... 410
Protecting Your Investment.......................... 409
Why Maintain Your Vehicle?......................... 409
Why Maintain Your Vehicle at Your Dealership?.................................................... 409
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
H
Handbrake See: Parking Brake............................................. 146
Hazard Warning Flashers..........................190
Headlamp Adjusting See: Adjusting the Headlamps..................... 226
Headlamp Exit Delay.....................................77
Headlamp Removal See: Removing a Headlamp........................... 227
Head Restraints.............................................110 Adjusting the Head Restraint........................... 111
Tilting Head Restraints ..................................... 112
Heated Seats...................................................115
Heated Steering Wheel................................72
Heated Windows and Mirrors..................108 Heated Exterior Mirrors.................................... 108
Heated Rear Window....................................... 108
Heating See: Climate Control......................................... 103
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Running Out of Fuel......................................131
Adding Fuel From a Portable Fuel
Container........................................................... 131
Filling a Portable Fuel Container.................... 131
S
Safety Canopy ™............................................44
Safety Precautions.......................................128
Satellite Radio..............................................295
Satellite Radio Electronic Serial Number
(ESN)................................................................ 296
Satellite Radio Reception Factors..............295
SIRIUS® Satellite Radio Service.................. 295
Troubleshooting................................................. 296
Scheduled Maintenance Record
.............417
Scheduled Maintenance..........................409
Seatbelt Extension........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats..................................................................110
Security..............................................................67
Settings...........................................................380 911 Assist............................................................... 385
Ambient Lighting............................................... 390
Bluetooth.............................................................. 382
Clock........................................................................\
381
Display
.................................................................... 391
General.................................................................. 389
Media Player......................................................... 381
Mobile Apps........................................................ 388
Navigation............................................................ 386
Phone..................................................................... 382
Radio...................................................................... 385
Sound.................................................................... 380
Valet Mode........................................................... 392
Vehicle................................................................... 390
Voice Control....................................................... 392
Wi-Fi....................................................................... 390
Side Airbags.....................................................42
Sitting in the Correct Position...................110 Snow Chains
See: Using Snow Chains................................. 260
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................415
Exceptions.............................................................416
Speed Control See: Cruise Control............................................ 162
Stability Control............................................149 Principle of Operation....................................... 149
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine.........................121 Automatic Engine Shutdown......................... 122
Failure to Start..................................................... 122
Guarding Against Exhaust Fumes................124
Important Ventilating Information...............124
Stopping the Engine When Your Vehicle is Moving................................................................ 123
Stopping the Engine When Your Vehicle is Stationary......................................................... 123
Vehicles with an Ignition Key........................... 121
Vehicles with Keyless Start.............................. 121
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................175 Electric Power Steering..................................... 175
Steering Wheel................................................70
Storage Compartments..............................117
Sunroof See: Moonroof....................................................... 84
Sun Visors
.........................................................84
Illuminated Vanity Mirror................................... 84
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................336
General Information......................................... 336
SYNC™ 3 Troubleshooting......................392
SYNC™ Applications and Services
.......314
911 Assist................................................................ 314
SYNC Mobile Apps............................................. 316
SYNC™...........................................................298 General Information......................................... 298
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SYNC™ Troubleshooting.........................328
T
Tailgate See: Manual Liftgate........................................... 63
Technical Specifications See: Capacities and Specifications............269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care
..........................................................245
Glossary of Tire Terminology......................... 247
Important Information for 235/40R18 Low-Profile Tires and Wheels.................. 245
Information About Uniform Tire Quality Grading............................................................. 245
Information Contained on the Tire Sidewall........................................................... 248
Temperature A B C............................................ 246
Traction AA A B C.............................................. 246
Treadwear............................................................ 246
Tire Pressure Monitoring System............261 Changing Tires With a Tire Pressure
Monitoring System....................................... 262
Understanding Your Tire Pressure Monitoring System ...................................... 262
Tires See: Wheels and Tires..................................... 245
Towing a Trailer.............................................182
Towing the Vehicle on Four Wheels - 1.0L EcoBoost™, Automatic
Transmission...............................................183
Emergency Towing............................................. 183
Recreational Towing.......................................... 183
Towing the Vehicle on Four Wheels - 2.0L, Automatic Transmission
..............183
Emergency Towing............................................. 183
Recreational Towing......................................... 184
Towing the Vehicle on Four Wheels - Manual Transmission...............................182
Recreational Towing.......................................... 182
Towing
..............................................................182
Traction Control............................................148
Principle of Operation....................................... 148
Transmission Code Designation
.............274
Transmission..................................................138
Transmission See: Transmission.............................................. 138Transporting the Vehicle............................182
Trip Computer
.................................................94
All Values................................................................ 94
Average Fuel Consumption.............................. 94
Distance to Empty............................................... 94
Outside Air Temperature................................... 94
Resetting the Trip Computer........................... 94
Trip Odometer....................................................... 94
Trip Timer................................................................ 94
Type Approvals
..............................................451
U
Under Hood Overview - 1.0L EcoBoost™..................................................214
Under Hood Overview - 2.0L....................215
Unique Driving Characteristics................126
USB Port
..........................................................297
Using Cruise Control....................................162
Switching Cruise Control Off.......................... 162
Switching Cruise Control On.......................... 162
Using MyKey With Remote Start Systems
...........................................................57
Using Snow Chains....................................260
Using Stability Control...............................150
Using SYNC™ With Your Media Player
.............................................................319
Accessing Your USB Song Library...............323
Bluetooth Devices and System
Settings............................................................. 325
Connecting Your Digital Media Player to the USB Port........................................................... 319
Media Menu Features....................................... 322
Media Voice Commands................................ 320
USB 2
...................................................................... 325
Voice Commands for Audio Sources.........326
Using SYNC™ With Your Phone
............302
Accessing Features through the Phone
Menu.................................................................. 307
Accessing Your Phone Settings.................... 310
Bluetooth Devices............................................... 311
Making Calls........................................................ 306
Pairing a Phone for the First Time...............303
Pairing Subsequent Phones......................... 304
Phone Options during an Active Call........306
Phone Voice Commands............................... 304
Receiving Calls................................................... 306
System Settings.................................................. 312
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