You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
196
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Customer Assistance
Circuits protected
Ampere
rating
Fuse
Interior lamps, driver's door switch pack, glove box,
ambient lighting, electric moonroof.
10A
F60
Front cigar lighter.
20A
F61
2nd row power point.
Not used (spare).
-
F62
Not used.
-
F63
Not used.
-
F64
Luggage compartment lid release.
10A
F65
Driver's door lock.
20A
F66
Information and entertainment display.
7.5A
F67 Global Positioning System.
SYNC module.
Not used.
-
F68
Instrument cluster.
5A
F69
Central locking.
20A
F70
Air conditioning.
7.5A
F71
Steering wheel control module.
7.5A
F72
Battery back-up sounder (alarm system).
7.5A
F73
Onboard diagnostics system.
Headlamp unit (main beam).
15A
F74
Front fog lamps.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch or start button.
5A
F78
Audio unit, hazard and door lock buttons.
15A
F79
Electric moonroof.
20A
F80
Radio frequency receiver.
5A
F81
Washer pump ground.
20A
F82
206
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Fuses
Circuits protected
Ampere
rating
Fuse
Central locking ground.
20A
F83
Driver's door unlock ground.
20A
F84
Voltage quality monitoring (KL15).
7.5A
F85 Manual air conditioning heater module.
Forward looking camera.
Radio.
Moonroof module.
Restraint system.
10A
F86
Occupant weight sensor.
Heated steering wheel.
15A
F87
Not used.
-
F88
Not used.
-
F89
Luggage Compartment Fuse Box Circuits protected
Ampere
rating
Fuse
Ignition relay.
5A *
F1
Not used.
-
F2
Keyless vehicle door handles.
5A *
F3
207
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing FusesE129927
•
Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
239
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Graphics.
• Hood deflector.*
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Spoilers.
• Wheels.
• Bumper protector. Interior style
•
All-weather floor mats.
• Cargo area protectors.
• Cargo organizers.
• Door sills.
• Interior light kit.
• Premium carpeted floor mats.
• Shift knobs.
• Sport pedals.
Lifestyle
• Tablet cradle.*
• Ash cup and smokers packages.
• Roof racks and carriers.*
Peace of mind
• Bumper-mounted parking sensor.*
• Full vehicle covers.*
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Roadside assistance kits.*
405
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Accessories
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
446
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Appendices
Smart Unlocks for Intelligent Access
Keys....................................................................... 61
Luggage Covers.............................................176
Removing the Cover........................................... 176
Lug Nuts See: Changing a Road Wheel....................... 264
Lug Nuts
..........................................................268
M
Maintenance...................................................212 General Information........................................... 212
Manual Climate Control
............................103
Manual Liftgate...............................................63 Closing the Liftgate............................................. 64
Opening the Liftgate........................................... 63
Manual Seats
..................................................112
Manual Transmission - 5-Speed Manual Transmission (MTX-75)
..........................139
Parking Your Vehicle.......................................... 140
Recommended Shift Speeds........................ 140
Reverse................................................................... 140
Using the Clutch.................................................. 139
Manual Transmission - 6-Speed Manual Transmission (MMT6)
.............................138
Parking Your Vehicle.......................................... 139
Recommended Shift Speeds........................ 138
Reverse................................................................... 138
Using the Clutch.................................................. 138
Media Hub......................................................297
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors..............108
See: Windows and Mirrors................................. 81
Mobile Communications Equipment.......13
Moonroof..........................................................84 Bounce-Back......................................................... 85
Opening and Closing the Moonroof..............85
Venting the Moonroof........................................ 85
Motorcraft Parts - 1.0L EcoBoost™.......271
Motorcraft Parts - 2.0L...............................272
MyKey Troubleshooting
................................57
MyKey ™.............................................................54
Principle of Operation........................................ 54N
Navigation......................................................369
cityseeker.............................................................. 376
Destination Mode................................................ 371
Map Mode............................................................ 369
Navigation Map Updates................................. 377
Navigation Menu................................................ 374
SiriusXM Traffic and Travel Link.................... 377
Waypoints............................................................. 375
Normal Scheduled Maintenance...........412 Intelligent Oil-Life Monitor™.......................... 412
Normal Maintenance Intervals...................... 413
O
Oil Change Indicator Reset........................217 Resetting the Oil Life Monitoring
System................................................................ 217
Oil Check See: Engine Oil Check....................................... 216
Opening and Closing the Hood...............212
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........199
Overhead Console.........................................117
P
Parking Aids
.....................................................151
Principle of Operation........................................ 151
Parking Brake.................................................146 All Vehicles............................................................ 146
Vehicles With Automatic Transmission................................................... 146
Vehicles With Manual Transmission...........146
Passive Anti-Theft System
.........................67
SecuriLock............................................................... 67
PATS See: Passive Anti-Theft System..................... 67
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone...............................................................364 During a Phone Call.......................................... 367
Making Calls........................................................ 366
460
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index
Running Out of Fuel......................................131
Adding Fuel From a Portable Fuel
Container........................................................... 131
Filling a Portable Fuel Container.................... 131
S
Safety Canopy ™............................................44
Safety Precautions.......................................128
Satellite Radio..............................................295
Satellite Radio Electronic Serial Number
(ESN)................................................................ 296
Satellite Radio Reception Factors..............295
SIRIUS® Satellite Radio Service.................. 295
Troubleshooting................................................. 296
Scheduled Maintenance Record
.............417
Scheduled Maintenance..........................409
Seatbelt Extension........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats..................................................................110
Security..............................................................67
Settings...........................................................380 911 Assist............................................................... 385
Ambient Lighting............................................... 390
Bluetooth.............................................................. 382
Clock........................................................................\
381
Display
.................................................................... 391
General.................................................................. 389
Media Player......................................................... 381
Mobile Apps........................................................ 388
Navigation............................................................ 386
Phone..................................................................... 382
Radio...................................................................... 385
Sound.................................................................... 380
Valet Mode........................................................... 392
Vehicle................................................................... 390
Voice Control....................................................... 392
Wi-Fi....................................................................... 390
Side Airbags.....................................................42
Sitting in the Correct Position...................110 Snow Chains
See: Using Snow Chains................................. 260
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................415
Exceptions.............................................................416
Speed Control See: Cruise Control............................................ 162
Stability Control............................................149 Principle of Operation....................................... 149
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine.........................121 Automatic Engine Shutdown......................... 122
Failure to Start..................................................... 122
Guarding Against Exhaust Fumes................124
Important Ventilating Information...............124
Stopping the Engine When Your Vehicle is Moving................................................................ 123
Stopping the Engine When Your Vehicle is Stationary......................................................... 123
Vehicles with an Ignition Key........................... 121
Vehicles with Keyless Start.............................. 121
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................175 Electric Power Steering..................................... 175
Steering Wheel................................................70
Storage Compartments..............................117
Sunroof See: Moonroof....................................................... 84
Sun Visors
.........................................................84
Illuminated Vanity Mirror................................... 84
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................336
General Information......................................... 336
SYNC™ 3 Troubleshooting......................392
SYNC™ Applications and Services
.......314
911 Assist................................................................ 314
SYNC Mobile Apps............................................. 316
SYNC™...........................................................298 General Information......................................... 298
462
Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing Index