Roadside Emergencies
Roadside Assistance..................................189
Hazard Warning Flashers..........................190
Fuel Shutoff
...................................................190
Jump Starting the Vehicle..........................191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)........................197
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only)
.............................................................199
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart...........................201
Changing a Fuse...........................................210
Maintenance
General Information.....................................212
Opening and Closing the Hood...............212
Under Hood Overview - 1.0L EcoBoost™.................................................214
Under Hood Overview - 2.0L....................215
Engine Oil Dipstick - 1.0L EcoBoost™.................................................216
Engine Oil Dipstick - 2.0L...........................216
Engine Oil Check...........................................216
Oil Change Indicator Reset........................217
Engine Cooling Fan......................................218
Engine Coolant Check
................................218 Automatic Transmission Fluid
Check............................................................222
Brake Fluid Check........................................222
Clutch Fluid Check - Manual Transmission.............................................222
Washer Fluid Check....................................223
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Front Wiper Blades.........224
Changing the Rear Wiper Blades...........225
Adjusting the Headlamps.........................226
Removing a Headlamp
..............................227
Changing a Bulb...........................................228
Bulb Specification Chart...........................233
Changing the Engine Air Filter.................235
Drive Belt Routing - 1.0L EcoBoost™................................................236
Drive Belt Routing - 2.0L
...........................236
Vehicle Care
General Information....................................237
Cleaning Products........................................237
Cleaning the Exterior..................................238
Waxing
.............................................................239
Cleaning the Engine....................................239
Cleaning the Windows and Wiper Blades..........................................................240
Cleaning the Interior...................................240
Cleaning the Instrument Panel and Instrument Cluster Lens........................241
Cleaning Leather Seats..............................241
Repairing Minor Paint Damage...............242
Cleaning the Wheels..................................242
Vehicle Storage.............................................242
Body Styling Kits
..........................................244
Wheels and Tires
Tire Care
..........................................................245
Using Snow Chains....................................260
Tire Pressure Monitoring System
............261
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Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Emission Control System (page 135).
Fasten Seatbelt Warning Lamp
It illuminates and a chime
sounds until you fasten the
seatbelts.
Front Fog Lamp Indicator It illuminates when you switch
the front fog lamps on.
Headlamp High Beam Indicator It illuminates when you switch
the headlamp high beam on.
Ignition Warning Lamp If it illuminates when the engine
is running this indicates a
malfunction. Have your vehicle
checked as soon as possible. Lamps on Indicator It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Lane Keeping Aid Warning Lamp It illuminates when the system
activates.
Liftgate Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
the liftgate is open.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped) It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
See Tire Pressure Monitoring System
(page 261).
Low Washer Fluid Level Warning
Lamp It illuminates when the washer
fluid is low.
Message Center Indicator It illuminates when a new
message is stored in the
information display.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
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Starting System
Action
Message
Displays when you start your vehicle as a reminder to fully
press the brake pedal.
Press brake to start
Displays if your vehicle fails to start.
Cranking time exceeded
See Starting and Stopping the Engine (page 118).
Steering System Action
Message
The system has detected a fault that requires service. Have
your vehicle checked immediately.
Steering loss Stop safely
You will continue to have full steering but will need to exert
greater force on the steering wheel. Have your vehicle
checked as soon as possible.
Steering assist fault
Service required
The system has detected a fault that requires service. Have
your vehicle checked immediately.
Steering fault Service
now
Tire Pressure Monitoring System Action
Message
Displays if the tire pressure in one or more tires is below the
correct pressure.
Low Tire Pressure
See
Tire Pressure Monitoring System (page 261).
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Tire Pressure Monitor
Fault
Displays if the system detects a fault with a tire pressure
sensor or the spare tire is in use.
Tire Pressure Sensor
Fault
If the warning message remains on after you have checked
the tire pressures, the system has detected a fault that
requires service. Have your vehicle checked as soon as
possible.
Traction Control Action
Message
Displays when you switch the system off.
Traction control off
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Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads Why does the vehicle not come back toward the middle of the lane, as expected, in the
Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has been
modified
BLIND SPOT INFORMATION
SYSTEM WARNING
To help avoid injuries, NEVER use the
Blind Spot Information System as a
replacement for using the interior
and exterior mirrors or looking over your
shoulder before changing lanes. The Blind
Spot Information System is not a
replacement for careful driving. The Blind Spot Information System is
designed to aid you in detecting vehicles
that may have entered the blind spot zone
(A). The detection area is on both sides of
your vehicle, extending rearward from the
exterior mirrors to approximately 13 ft
(4 m) beyond the bumper. The system is
designed to alert you if certain vehicles
enter the blind spot zone while driving.
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A
E124788
STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Specification
Name
Premium Glass Cleaner / Nettoie-vitres de qualité supérieure (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-
Motorcraft® Wheel and Tire Cleaner
(U.S.)
Wheel and Tire Cleaner / Nettoyant pour roues et pneus (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible. Exterior Chrome Parts
•
Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics
(If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
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•
Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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