Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
Child Safety
General Information
.......................................16
Installing Child Restraints
.............................17
Booster Seats
..................................................24
Child Restraint Positioning
.........................26
Child Safety Locks..........................................27
Seatbelts
Principle of Operation..................................29
Fastening the Seatbelts..............................30
Seatbelt Height Adjustment......................32
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder
.........................................33
Child Restraint and Seatbelt Maintenance
................................................35
Seatbelt Extension
........................................35
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy ™
............................................44
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control - Vehicles With: Keyless Entry
................................................................47
Remote Control - Vehicles With: Integrated Key Transmitter....................49
Remote Control - Vehicles With: Keyless Entry with Remote Start..........................51
Replacing a Lost Key or Remote Control...........................................................53
MyKey ™
Principle of Operation..................................54
Creating a MyKey
............................................55
Clearing All MyKeys
.......................................56
Checking MyKey System Status...............57
Using MyKey With Remote Start Systems.........................................................57
MyKey Troubleshooting
...............................57
Doors and Locks
Locking and Unlocking
.................................59
Manual Liftgate...............................................63
Keyless Entry
...................................................64
Interior Luggage Compartment Release - 4-Door
.........................................................65
Security
Passive Anti-Theft System
.........................67
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Roadside Emergencies
Roadside Assistance..................................189
Hazard Warning Flashers..........................190
Fuel Shutoff
...................................................190
Jump Starting the Vehicle..........................191
Post-Crash Alert System...........................193
Customer Assistance
Getting the Services You Need...............194
In California (U.S. Only).............................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................196
Utilizing the Mediation/Arbitration Program (Canada Only)........................197
Getting Assistance Outside the U.S. and Canada.........................................................197
Ordering Additional Owner's Literature.....................................................198
Reporting Safety Defects (U.S. Only)
.............................................................199
Reporting Safety Defects (Canada Only)
.............................................................199
Fuses
Fuse Specification Chart...........................201
Changing a Fuse...........................................210
Maintenance
General Information.....................................212
Opening and Closing the Hood...............212
Under Hood Overview - 1.0L EcoBoost™.................................................214
Under Hood Overview - 2.0L....................215
Engine Oil Dipstick - 1.0L EcoBoost™.................................................216
Engine Oil Dipstick - 2.0L...........................216
Engine Oil Check...........................................216
Oil Change Indicator Reset........................217
Engine Cooling Fan......................................218
Engine Coolant Check
................................218 Automatic Transmission Fluid
Check............................................................222
Brake Fluid Check........................................222
Clutch Fluid Check - Manual Transmission.............................................222
Washer Fluid Check....................................223
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Front Wiper Blades.........224
Changing the Rear Wiper Blades...........225
Adjusting the Headlamps.........................226
Removing a Headlamp
..............................227
Changing a Bulb...........................................228
Bulb Specification Chart...........................233
Changing the Engine Air Filter.................235
Drive Belt Routing - 1.0L EcoBoost™................................................236
Drive Belt Routing - 2.0L
...........................236
Vehicle Care
General Information....................................237
Cleaning Products........................................237
Cleaning the Exterior..................................238
Waxing
.............................................................239
Cleaning the Engine....................................239
Cleaning the Windows and Wiper Blades..........................................................240
Cleaning the Interior...................................240
Cleaning the Instrument Panel and Instrument Cluster Lens........................241
Cleaning Leather Seats..............................241
Repairing Minor Paint Damage...............242
Cleaning the Wheels..................................242
Vehicle Storage.............................................242
Body Styling Kits
..........................................244
Wheels and Tires
Tire Care
..........................................................245
Using Snow Chains....................................260
Tire Pressure Monitoring System
............261
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Changing a Road Wheel...........................264
Driving at High Speed.................................267
Lug Nuts..........................................................268
Capacities and Specific- ations
Engine Specifications - 1.0L EcoBoost™...............................................269
Engine Specifications - 2.0L....................270
Motorcraft Parts - 1.0L EcoBoost™.......271
Motorcraft Parts - 2.0L...............................272
Vehicle Identification Number
................273
Vehicle Certification Label
.......................274
Transmission Code Designation............274
Capacities and Specifications - 1.0L EcoBoost™................................................275
Capacities and Specifications - 2.0L...............................................................278
Audio System
General Information...................................282
Audio Unit - Vehicles With: SYNC.........283
Audio Unit - Vehicles With: Sony Audio System........................................................286
Audio Unit - Vehicles With: Satellite Radio............................................................290
Digital Radio..................................................292
Satellite Radio
..............................................295
USB Port
..........................................................297
Media Hub
......................................................297
SYNC™
General Information...................................298
Using Voice Recognition
..........................300
Using SYNC™ With Your Phone
............302
SYNC™ Applications and Services
.......314
Using SYNC™ With Your Media Player............................................................319
SYNC™ Troubleshooting
.........................328 SYNC™ 3
General Information...................................336
Home Screen
.................................................347
Using Voice Recognition...........................348
Entertainment..............................................354
Phone...............................................................364
Navigation......................................................369
Apps
..................................................................377
Settings...........................................................380
SYNC™ 3 Troubleshooting
......................392
Accessories
Accessories...................................................405
Ford Protect
Ford Protect
...................................................407
Scheduled Maintenance
General Maintenance Information
.......409
Normal Scheduled Maintenance...........412
Special Operating Conditions Scheduled Maintenance..............................................415
Scheduled Maintenance Record.............417
Appendices
End User License Agreement..................427
Type Approvals
.............................................451
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We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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3. For the seating position you are
switching off, buckle then unbuckle the
safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on.
4. While the safety belt warning light is on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint. Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 237).
SEATBELT EXTENSION WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash. Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle ’s seatbelt
restraint system. Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach. 35
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of accident
(frontal impact, side impact or rollover)
the restraints control module will deploy
the appropriate safety devices. The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. You could hear five tones
that repeat periodically until you repair the
problem, the warning indicator light could
illuminate or both. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after the
ignition is turned on.
• The indicator light either flashes or
stays illuminated.
• You could hear five tones that repeat
periodically until you repair the
problem.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
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If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Emission Control System (page 135).
Fasten Seatbelt Warning Lamp
It illuminates and a chime
sounds until you fasten the
seatbelts.
Front Fog Lamp Indicator It illuminates when you switch
the front fog lamps on.
Headlamp High Beam Indicator It illuminates when you switch
the headlamp high beam on.
Ignition Warning Lamp If it illuminates when the engine
is running this indicates a
malfunction. Have your vehicle
checked as soon as possible. Lamps on Indicator It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Lane Keeping Aid Warning Lamp It illuminates when the system
activates.
Liftgate Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
the liftgate is open.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped) It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
See Tire Pressure Monitoring System
(page 261).
Low Washer Fluid Level Warning
Lamp It illuminates when the washer
fluid is low.
Message Center Indicator It illuminates when a new
message is stored in the
information display.
The indicator is red or amber depending
on the severity of the condition and it
remains on until the condition is resolved.
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