General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing SYNC™ 3
Changing a Road Wheel.............................213
Important Information for Lifting or
Jacking................................................................ 213
Changing the 12V Battery............................171
Changing the Front Wiper Blades
...........173
Changing the Windshield Wiper
Blades................................................................. 173
Service Position................................................... 173
Changing the Rear Wiper Blades............174
Charging the High Voltage Battery........109 AC Charging.......................................................... 109
DC Charging........................................................... 113
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.......................172
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180
Cleaning the Engine.....................................182
Cleaning the Exterior
....................................181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................ 182
Under Hood.......................................................... 182
Cleaning the Instrument Panel and Instrument Cluster Lens.........................184
Cleaning the Interior....................................183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................183
Clearing All MyKeys.......................................50
Climate Control
..............................................94
Cold Weather Precautions........................140
Collision, Damage or Fire Event..............145 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 145Coolant Check
...............................................168
Adding Coolant................................................... 169
Recycled Coolant................................................ 170
Severe Climates.................................................. 170
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cruise Control
..................................................62
Principle of Operation....................................... 129
Cruise control See: Using Cruise Control................................ 129
Customer Assistance
..................................147
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Direction Indicators.......................................69
Doors and Locks.............................................53
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
......................................................131
Driving Hints...................................................140
Driving Through Water...............................140
DRL See: Daytime Running Lamps........................ 68
E
Electric Vehicle Information....................266 Charge Settings................................................. 268
Power Flow.......................................................... 282
End User License Agreement
.................330
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 330
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Entertainment...............................................242 AM/FM Radio...................................................... 243
358
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes.............................................................119
Home Screen.................................................235
Hood Lock See: Opening and Closing the Hood...........167
I
In California (U.S. Only).............................148
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm........................................................................\
88
Battery and Charging System (High Voltage).............................................................. 88
Doors........................................................................\
89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Park Aid.................................................................... 92
Park Brake............................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 92
Tire Pressure Monitoring System................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5 J
Jump Starting the Vehicle
.........................143
To Connect the Booster Cables.................... 144
To Start Your Vehicle......................................... 144
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................132
Load Limit........................................................132 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 137
Vehicle Loading - with and without a Trailer.................................................................. 132
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel......................... 213
Lug Nuts
...........................................................214
M
Maintenance..................................................166 General Information.......................................... 166
Manual Liftgate
..............................................56
Closing the Liftgate.............................................. 57
360
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index