
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission in neutral (N). If you
cannot move the transmission into
neutral (N), you may need to override
it. See Automatic Transmission
(page 116).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.
139
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes.............................................................119
Home Screen.................................................235
Hood Lock See: Opening and Closing the Hood...........167
I
In California (U.S. Only).............................148
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm........................................................................\
88
Battery and Charging System (High Voltage).............................................................. 88
Doors........................................................................\
89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Park Aid.................................................................... 92
Park Brake............................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 92
Tire Pressure Monitoring System................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5 J
Jump Starting the Vehicle
.........................143
To Connect the Booster Cables.................... 144
To Start Your Vehicle......................................... 144
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................132
Load Limit........................................................132 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 137
Vehicle Loading - with and without a Trailer.................................................................. 132
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel......................... 213
Lug Nuts
...........................................................214
M
Maintenance..................................................166 General Information.......................................... 166
Manual Liftgate
..............................................56
Closing the Liftgate.............................................. 57
360
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T
Tailgate
See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............215
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................149
Tire Care...........................................................194
Glossary of Tire Terminology......................... 196
Information About Uniform Tire Quality Grading.............................................................. 194
Information Contained on the Tire Sidewall............................................................. 197
Temperature A B C............................................. 195
Traction AA A B C............................................... 195
Treadwear............................................................. 195
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................188
Tire Pressure Monitoring System..........209 Changing Tires With a Tire Pressure
Monitoring System........................................ 210
Understanding Your Tire Pressure Monitoring System ....................................... 210
Tire Repair Kit See: Tire Sealant and Inflator Kit.................188
Tire Sealant and Inflator Kit.....................188 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 190
General Information.......................................... 189
Second Stage: Checking Tire Pressure............................................................. 192
Tips for Use of the Kit....................................... 189
What to Do After the Tire has Been Sealed................................................................ 192
What to Do When a Tire Is Punctured........................................................ 190
Tires See: Wheels and Tires...................................... 188
Towing a Trailer.............................................138
Towing the Vehicle on Four Wheels
...........................................................138
Emergency Towing............................................. 138
Recreational Towing.......................................... 139
Towing..............................................................138
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation..............217 Transmission...................................................116
Transmission
See: Transmission............................................... 116
Transporting the Vehicle............................138
Type Approvals............................................354
U
Under Hood Overview
................................168
Using Cruise Control....................................129 Switching Cruise Control Off.......................... 129
Switching Cruise Control On.......................... 129
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains
....................................209
Using Stability Control................................123
Using Traction Control.................................121 Switching the System Off................................. 121
System Indicator Lights and Messages........................................................... 121
Using a Switch...................................................... 121
Using the Information Display Controls.............................................................. 121
Using Voice Recognition...........................236 Audio Voice Commands.................................. 237
Mobile App Voice Commands...................... 240
Navigation Voice Commands....................... 239
Phone Voice Commands................................ 238
SiriusXM Traffic and Travel Link Voice Commands...................................................... 241
Voice Settings Commands............................. 241
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................150
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Certification Label.........................217
Vehicle Identification Number.................216
Vehicle Storage
.............................................185
12V Battery............................................................ 186
Body........................................................................\
186
Brakes..................................................................... 186
Cooling System................................................... 186
Electric Motor...................................................... 186
363
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