2017 FORD FOCUS ELECTRIC maintenance

Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance
(page 316).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system will return to the
previous settings. You can now make
adjustments.
You can switch on certain
vehicle-dependent features when needed,
such as:
• Heated rear window.
• Heated exterior mirrors.
Note: You can control the system through
SYNC using a smartphone app. See
Apps
(page 285).
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GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death. The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note:
The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages. WARNINGS
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor. Do not allow charging equipment to
be immersed in water or liquids.
Failure to follow this warning could
result in fire, serious personal injury or
death. Do not attempt to open the charging
equipment. Failure to follow this
instruction could result in personal
injury, death or property damage. Do not use the charging equipment
if it is faulty or has been damaged.
Failure to follow this instruction
could result in personal injury, death or
property damage. Install charging equipment in
compliance with local regulations.
Failure to follow this warning could
result in fire, serious personal injury or
death. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. AC Charging
Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing High Voltage Battery

STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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GENERAL INFORMATION
WARNINGS
Switch your vehicle off before
carrying out any under hood check
or adjustment. Failure to follow this
warning could result in serious personal
injury or death. Do not touch any under hood
components after you have switched
your vehicle on. Failure to follow this
warning could result in serious personal
injury or death. Keep clear of the cooling fan. Under
certain conditions, the cooling fan
continues to run after you have
switched your vehicle off. Failure to follow
this warning could result in serious
personal injury. High Voltage Information
WARNING
Exposure to high voltage could result
in severe personal injury or death. A
trained service technician must
service high voltage components. Failure
to follow this warning could result in
serious personal injury. Your vehicle has various high voltage
components and wiring. All of the high
voltage power flows through specific wiring
assemblies. These are labeled accordingly
or are covered with a orange convolute
tube or orange stripe tape. Do not touch
any of the high voltage components. Regular Maintenance
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized repairers that are there to help
you with their professional servicing
expertise. Ford authorized repairers are
best qualified to service your vehicle
correctly using specialized tools.
In addition to regular servicing, we
recommend that you carry out the
following checks.
Note:
Make sure that you fit filler caps
securely after carrying out maintenance
checks.
Daily Checks
• Exterior lamps.
• Interior lamps.
• Warning lamps and indicators.
Weekly Checks
• Brake fluid level. See Brake Fluid
Check (page 170).
• Washer fluid level. See
Washer Fluid
Check (page 171).
• Tire condition. See Wheels and Tires
(page
188).
• Tire pressures (when cold).
Monthly Checks
• Coolant level. See
Coolant Check
(page 168).
• Pipes, hoses and reservoirs for leaks.
• Air conditioning operation.
• Parking brake operation.
• Horn operation.
• Tightness of lug nuts. See
Lug Nuts
(page 214).
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Maintenance

OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Pull the hood release lever.
2. Slightly lift the hood. Move the catch
toward the center of your vehicle to
release the hood. 3.
Open the hood and support it with the
hood strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly in the clip.
2. Lower the hood and allow it to drop under its own weight for the last 8-12
in (20-30 cm).
Note: Make sure that the hood is correctly
closed.
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UNDER HOOD OVERVIEW
Coolant reservoir. See Coolant Check (page 168).
A
Brake fluid reservoir. See
Brake Fluid Check (page 170).
B
12 volt battery. See
Changing the 12V Battery (page 171).
C
Electric motor compartment fuse box. See
Fuses (page 154).
D
Windshield washer fluid reservoir. See
Washer Fluid Check (page 171).
E
COOLANT CHECK WARNINGS
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this
instruction could result in personal injury. WARNINGS
Do not put coolant in the windshield
washer fluid reservoir. If sprayed on
the windshield, coolant could make
it difficult to see through the windshield. Do not add coolant further than the
MAX
mark.
Note:
Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
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Note:
Coolant expands when it is hot. The
level may extend beyond the MAX mark.
When the electric motor is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 316).
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNINGS
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this
instruction could result in personal injury. Do not put coolant in the windshield
washer fluid reservoir. If sprayed on
the windshield, coolant could make
it difficult to see through the windshield. Note:
Automotive fluids are not
interchangeable.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the electric
motor cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty. It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the electric motor
cooling system. See
Capacities and
Specifications (page 218). Do not mix
different colors or types of coolant in your
vehicle. Mixing of coolants or using an
incorrect coolant may harm the electric
motor or cooling system components and
may not be covered by the vehicle
Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 218).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to Ford
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See
Capacities and Specifications (page
218
).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
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