
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 275).
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Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Graphics kit.
• Rear spoiler.
• Side window deflectors.
• Splash guards.
• Vehicle covers.
• Wheels.
• Trim kits*.
• Hood protector*. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
• Arm rest*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Roadside Assistance kits*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................. 131
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 131
Accessories
....................................................392
Exterior style........................................................ 392
Interior style......................................................... 392
Lifestyle................................................................. 392
Peace of mind..................................................... 392
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................195 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 195
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter............209
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting
............................................75
Anti-Theft Alarm............................................65
Alarm System........................................................ 65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65
Triggering the Alarm............................................65
Appendices
.....................................................414
Apps.................................................................364
........................................................................\
.......... 364
SiriusXM Traffic and Travel Link.................. 366
Audible Warnings and Indicators.............84 Exterior Lamps On............................................... 84
Gearshift Lever Not in Park (P)...................... 84
Key in Ignition........................................................ 84
Key Outside Vehicle - Vehicles With Keyless System................................................................ 84
Parking Brake On..................................................84
Safety Belt Minder............................................... 84
Audio Control...................................................67 Audio Input Jack...........................................274
Audio System
................................................257
General Information.......................................... 257
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................262
Alternative Frequencies.................................. 265
Automatic Volume Control............................ 265
Autostore Control.............................................. 265
Sound Button...................................................... 264
Station Preset Buttons.................................... 264
Station Tuning Control.................................... 264
Waveband Button............................................. 264
Audio Unit - Vehicles With: AM/FM/ CD...................................................................258
Alternative Frequencies................................... 261
Automatic Volume Control............................. 261
Autostore Control............................................... 261
Sound Button..................................................... 260
Station Preset Buttons..................................... 261
Station Tuning Control.................................... 260
Waveband Button............................................. 260
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display..............266
Audio Unit - Vehicles With: Touchscreen Display..........................................................268
Autolamps.........................................................72 Windshield Wiper Activated
Headlamps......................................................... 72
Automatic Climate Control........................96 Temperature Control........................................... 97
Automatic Transmission
............................126
Emergency Park Position Release
Lever................................................................... 129
Hints on Driving with an Automatic Transmission................................................... 128
Selector Lever Positions................................... 126
Sport Mode and Manual Shifting.................128
Automatic Transmission Fluid Check
..............................................................192
Auxiliary Power Points...............................108 12 Volt DC Power Point..................................... 108
Location................................................................. 108
B
Battery See: Changing the 12V Battery...................... 193
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.........................................192
Brakes.................................................................131 General Information........................................... 131
Breaking-In......................................................157
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold Climates........................................................... 252
Capacities............................................................ 250
Specifications..................................................... 250
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............253
Alternative Engine Oil for Extreme Cold
Climates........................................................... 256
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications................243
Cargo Nets
.......................................................147
Installing and Removing the Cargo
Net....................................................................... 147
Car Wash See: Cleaning the Exterior................................ 212
Catalytic Converter
.......................................119
Driving with a Catalytic Converter.................119
Center Console
...............................................110
Changing a Bulb - 4-Door..........................197 Center High Mounted Stop Lamp................201
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamp....................................................... 202
License Plate Lamp.......................................... 202
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 202
Reading Lamps.................................................. 202
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Bulb - 5-Door........................203 Center High Mounted Stop Lamp...............206 Front Fog Lamps...............................................
205
Headlamp.............................................................203
Interior Lamp....................................................... 207
License Plate Lamp.......................................... 206
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 207
Reading Lamps................................................... 207
Rear Lamps......................................................... 206
Side Direction Indicator.................................. 204
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................238
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 238
Stowing the Flat Tire......................................... 241
Tire Change Procedure.................................... 239
Changing the 12V Battery..........................193 Remove and Reinstall the Battery...............194
Changing the Engine Air Filter................209
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades
...........195
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................194
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning.........................25
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
...................................................108
Cleaning Leather Seats..............................215
Cleaning Products.........................................211
Cleaning the Engine.....................................213
Cleaning the Exterior...................................212 Exterior Chrome Parts....................................... 212
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 213
Under Hood........................................................... 213
Cleaning the Instrument Panel and Instrument Cluster Lens..........................215
Cleaning the Interior....................................214
Cleaning the Wheels...................................216
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Cleaning the Windows and Wiper
Blades............................................................214
Clearing All MyKeys.......................................52
Climate Control..............................................95
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Clutch Fluid Check - Manual Transmission...............................................192
Coolant Check See: Engine Coolant Check............................ 188
Crash Sensors and Airbag Indicator.......44
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 143
Cruise control See: Using Cruise Control................................ 143
Customer Assistance
..................................165
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................73
Digital Radio..................................................269
HD Radio Reception and Station
Troubleshooting............................................ 270
Direction Indicators........................................74
Doors and Locks
.............................................56
Drive Belt Routing - 1.0L EcoBoost™
..................................................210
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................210
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driver Knee Airbag.........................................42
Driving Aids.....................................................145
Driving Hints
....................................................157
Driving Through Water................................157
DRL See: Daytime Running Lamps......................... 73E
Eco Mode.........................................................145
Resetting Eco Mode........................................... 145
Type 1....................................................................... 145
Economical Driving
.......................................157
Emission Control System...........................122 On-Board Diagnostics (OBD-II).................... 123
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 124
End User License Agreement..................414 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 414
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................188 Adding Coolant................................................... 188
Coolant Change.................................................. 190
Engine Coolant Temperature Management.................................................... 191
Fail-Safe Cooling................................................ 190
Recycled Coolant............................................... 189
Severe Climates.................................................. 190
Engine Cooling Fan
......................................188
Engine Immobilizer See: Passive Anti-Theft System..................... 64
Engine Oil Check..........................................186 Adding Engine Oil............................................... 186
Engine Oil Dipstick - 1.0L EcoBoost™.................................................186
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................186
Engine Specifications - 1.0L EcoBoost™.................................................243
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................243
Entertainment...............................................341 AM/FM Radio...................................................... 342
Apps....................................................................... 350
Bluetooth Stereo or USB................................ 349
CD........................................................................\
.... 348
HD Radio ™ Information (If
Available)........................................................ 345
SIRIUS® Satellite Radio (If Activated)........................................................ 343
Sources.................................................................. 342
Supported Media Players, Formats and Metadata Information................................ 350
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Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling ...........99
Recommended Settings for Heating...........98
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes..............................................................131
Home Screen................................................334
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch.................................................111
In California (U.S. Only).............................166
Information Displays.....................................85 General Information............................................ 85
Information Messages
..................................87
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for Children (LATCH)............................................ 20
Using Tether Straps............................................. 22
Instrument Cluster
........................................80
Instrument Lighting Dimmer......................73
Interior Lamps..................................................74
Front Interior Lamps............................................ 74
Rear Interior Lamps............................................. 75
Interior Luggage Compartment Release............................................................62
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7
J
Jump Starting the Vehicle.........................162 Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163K
Keyless Entry
...................................................60
Disabled Keys......................................................... 61
General Information........................................... 60
Locking and Unlocking the Doors With the Key Blade............................................................ 62
Locking Your Vehicle........................................... 60
Passive Key............................................................ 60
Unlocking Your Vehicle....................................... 61
Keyless Starting
...............................................111
Failure to Start...................................................... 112
Ignition On.............................................................. 112
Starting with Automatic Transmission..................................................... 112
Starting with Manual Transmission..............112
Stopping the Engine When Your Vehicle is Moving................................................................. 113
Stopping the Engine with Your Vehicle Stationary.......................................................... 113
Keys and Remote Controls........................46
L
Lighting Control................................................71 Headlamp Flasher................................................ 72
High Beams............................................................. 72
Lighting Control Positions.................................. 71
Parking Lamps........................................................ 71
Lighting................................................................71 General Information............................................. 71
Load Carrying
.................................................147
Load Limit.......................................................148 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 153
Vehicle Loading - with and without a Trailer................................................................. 148
Locking and Unlocking
.................................56
Auto Lock Feature................................................ 57
Auto Unlock Feature........................................... 58
Emergency Locking With the Key.................. 58
Locking and Unlocking the Doors From Inside.................................................................... 56
Locking and Unlocking the Doors With the Key........................................................................\
56
Remote Control.................................................... 56
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