Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 341).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
367).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Cleaning the Windows and Wiper
Blades............................................................214
Clearing All MyKeys.......................................52
Climate Control..............................................95
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Clutch Fluid Check - Manual Transmission...............................................192
Coolant Check See: Engine Coolant Check............................ 188
Crash Sensors and Airbag Indicator.......44
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 143
Cruise control See: Using Cruise Control................................ 143
Customer Assistance
..................................165
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................73
Digital Radio..................................................269
HD Radio Reception and Station
Troubleshooting............................................ 270
Direction Indicators........................................74
Doors and Locks
.............................................56
Drive Belt Routing - 1.0L EcoBoost™
..................................................210
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................210
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driver Knee Airbag.........................................42
Driving Aids.....................................................145
Driving Hints
....................................................157
Driving Through Water................................157
DRL See: Daytime Running Lamps......................... 73E
Eco Mode.........................................................145
Resetting Eco Mode........................................... 145
Type 1....................................................................... 145
Economical Driving
.......................................157
Emission Control System...........................122 On-Board Diagnostics (OBD-II).................... 123
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 124
End User License Agreement..................414 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 414
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................188 Adding Coolant................................................... 188
Coolant Change.................................................. 190
Engine Coolant Temperature Management.................................................... 191
Fail-Safe Cooling................................................ 190
Recycled Coolant............................................... 189
Severe Climates.................................................. 190
Engine Cooling Fan
......................................188
Engine Immobilizer See: Passive Anti-Theft System..................... 64
Engine Oil Check..........................................186 Adding Engine Oil............................................... 186
Engine Oil Dipstick - 1.0L EcoBoost™.................................................186
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................186
Engine Specifications - 1.0L EcoBoost™.................................................243
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................243
Entertainment...............................................341 AM/FM Radio...................................................... 342
Apps....................................................................... 350
Bluetooth Stereo or USB................................ 349
CD........................................................................\
.... 348
HD Radio ™ Information (If
Available)........................................................ 345
SIRIUS® Satellite Radio (If Activated)........................................................ 343
Sources.................................................................. 342
Supported Media Players, Formats and Metadata Information................................ 350
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Seatbelt Height Adjustment......................32
Seatbelt Reminder.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats.................................................................102
Security..............................................................64
Settings............................................................367 911 Assist................................................................ 372
Ambient Lighting................................................ 377
Bluetooth.............................................................. 369
Clock...................................................................... 368
Display.................................................................... 378
General.................................................................. 376
Media Player....................................................... 368
Mobile Apps......................................................... 375
Navigation............................................................. 373
Phone..................................................................... 369
Radio....................................................................... 372
Sound..................................................................... 367
Valet Mode........................................................... 379
Vehicle.................................................................... 377
Voice Control....................................................... 379
Wi-Fi........................................................................\
377
Side Airbags
......................................................41
Side Curtain Airbags.....................................43
Sitting in the Correct Position..................102
Snow Chains See: Using Snow Chains................................. 234
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................402
Exceptions........................................................... 403
Speed Control See: Cruise Control............................................. 143
Stability Control
............................................135
Principle of Operation....................................... 135
Starter Switch See: Ignition Switch............................................. 111
Starting a Gasoline Engine.........................113 Cold or Hot Engine............................................... 113Engine Idle Speed after Starting....................
114
Failure to Start...................................................... 114
Flooded Engine..................................................... 114
Starting and Stopping the Engine............111 General Information............................................ 111
Steering............................................................145 Electric Power Steering.................................... 145
Steering Wheel
................................................67
Storage Compartments..............................110
Sunroof See: Moonroof....................................................... 79
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Engine............................114 Vehicles With a Turbocharger......................... 114
Symbols Glossary
.............................................7
SYNC™ 3........................................................323
General Information.......................................... 323
SYNC™ 3 Troubleshooting......................379
SYNC™ Applications and Services........................................................294
911 Assist............................................................... 294
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 298
Vehicle Health Report (If Equipped, United States Only)................................................... 296
SYNC™ AppLink ™
.....................................302
SYNC Mobile Apps............................................ 302
SYNC™............................................................276 General Information.......................................... 276
SYNC™ Troubleshooting..........................314
T
Tailgate See: Manual Liftgate........................................... 59
Technical Specifications See: Capacities and Specifications............243
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care
...........................................................219
Glossary of Tire Terminology.......................... 221
Important information for 205/40R17 low-profile tires and wheels...................... 219
Information About Uniform Tire Quality Grading.............................................................. 219
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Information Contained on the Tire
Sidewall............................................................ 222
Temperature A B C............................................ 220
Traction AA A B C.............................................. 220
Treadwear............................................................ 220
Tire Pressure Monitoring System...........234 Changing Tires With a Tire Pressure
Monitoring System....................................... 235
Understanding Your Tire Pressure Monitoring System ...................................... 236
Tires See: Wheels and Tires...................................... 219
Towing a Trailer.............................................154
Towing the Vehicle on Four Wheels...........................................................154
Emergency Towing............................................. 154
Recreational Towing.......................................... 155
Towing..............................................................154
Traction Control............................................134 Principle of Operation....................................... 134
Transmission Code Designation............249
Transmission Specifications - 1.0L EcoBoost™, Automatic
Transmission..............................................243
Transmission Specifications - 1.6L Duratec-16V Ti-VCT (Sigma),
Automatic Transmission
........................244
Transmission Specifications - 5-Speed Manual Transmission
..............................245
Transmission..................................................125
Transmission See: Transmission............................................... 125
Transporting the Vehicle............................154
Trip Computer
.................................................86
U
Under Hood Overview - 1.0L EcoBoost™..................................................184
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................185
USB Port..........................................................275
Using Cruise Control
....................................143
Switching Cruise Control Off......................... 144
Switching Cruise Control On.......................... 143
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................234 Using Stability Control...............................136
Using Summer Tires
...................................234
Using SYNC™ With Your Media Player............................................................304
Accessing Your Play Menu............................. 309
Connecting Your Digital Media Player to the USB Port.......................................................... 304
Media Menu Features....................................... 307
Media Voice Commands................................ 306
System Settings................................................... 311
What's Playing?................................................. 305
Using SYNC™ With Your Phone.............281 Accessing Features Through the Phone
Menu.................................................................. 285
Accessing Your Phone Settings................... 290
Making a Call....................................................... 284
Pairing a Cell Phone for the First Time.................................................................... 281
Pairing Subsequent Cell Phones.................282
Phone Options during an Active Call.........284
Phone Voice Commands................................ 282
Receiving Calls................................................... 284
System Settings.................................................. 291
Text Messaging.................................................. 288
Using Traction Control................................134 Switching the System Off............................... 134
System Indicator Lights and Messages.......................................................... 134
Using a Switch..................................................... 134
Using the Information Display Controls............................................................. 134
Using Voice Recognition............................278 Audio Voice Commands................................. 336
Initiating a Voice Session................................ 278
Mobile App Voice Commands...................... 339
Navigation Voice Commands....................... 338
Phone Voice Commands................................ 337
SiriusXM Traffic and Travel Link Voice Commands..................................................... 340
System Interaction and Feedback..............279
Voice Settings Commands............................ 340
Using Winter Tires.......................................234
Utilizing the Mediation/Arbitration Program (Canada Only).........................168
V
Vehicle Care
.....................................................211
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