2017 FORD FIESTA phone

Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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•
Do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of radio transmitter-equipped mobile
communications systems, for example,
two-way radios, telephones and theft
alarms. Any such equipment should
comply with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations and
an authorized dealer should install this
equipment.
• An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if their manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized dealer add any
non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect the
performance of other electrical
systems in the vehicle.
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systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
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Phone................................................................351
During a Phone Call.......................................... 354
Making Calls........................................................ 353
Pairing Your Cell Phone for the First Time.................................................................... 351
Phone Menu......................................................... 352
Receiving Calls.................................................... 354
Smartphone Connectivity.............................. 355
Text Messaging................................................... 355
Power Door Locks See: Locking and Unlocking............................. 56
Power Windows..............................................76 Accessory Delay..................................................... 77
Bounce-Back.......................................................... 76
One-Touch Down................................................. 76
One-Touch Up....................................................... 76
Window Lock.......................................................... 76
Protecting the Environment........................15
R
Rear Parking Aid
............................................137
Rear Seats.......................................................105
Folding the Seatback........................................ 105
Unfolding the Seatback................................... 106
Rear Under Floor Storage..........................147 Adjustable Load Floor....................................... 147
Rear View Camera.......................................140 Switching the Rear View Camera Off.........142
Switching the Rear View Camera On...........141
Using the Rear View Camera.......................... 141
Rear View Camera See: Rear View Camera................................... 140
Rear Window Wiper and Washers...........70 Intermittent Wipe................................................. 70
Rear Window Washer......................................... 70
Reverse Gear Wipe.............................................. 70
Rear Wiper Blades See: Changing the Rear Wiper Blades........195
Refueling...........................................................119 System Warnings................................................. 121
Remote Control
..............................................46
Car Finder................................................................ 50
Integrated Keyhead Transmitter.................... 46
Intelligent Access Transmitter......................... 47
Programming a New Integrated Keyhead Transmitter......................................................... 47
Replacing the Battery......................................... 48Reprogramming the Unlocking
Function.............................................................. 47
Sounding a Panic Alarm.................................... 50
Removing a Headlamp
...............................197
Repairing Minor Paint Damage...............216
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)...............................................................170
Reporting Safety Defects (U.S. Only)...............................................................170
Roadside Assistance..................................160 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 160
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 161
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 161
Vehicles Sold in the United States: Getting Roadside Assistance................................... 160
Vehicles Sold in the United States: Using Roadside Assistance................................... 160
Roadside Emergencies
..............................160
Running-In See: Breaking-In................................................... 157
Running Out of Fuel
......................................117
Adding Fuel From a Portable Fuel
Container........................................................... 118
Filling a Portable Fuel Container................... 118
S
Safety Precautions
.......................................116
Satellite Radio...............................................272
Satellite Radio Electronic Serial Number
(ESN)................................................................. 273
Satellite Radio Reception Factors...............272
SIRIUS® Satellite Radio Service.................. 272
Troubleshooting.................................................. 273
Scheduled Maintenance Record
...........404
Scheduled Maintenance..........................396
Seatbelt Extension........................................35
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Seatbelt Height Adjustment......................32
Seatbelt Reminder.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats.................................................................102
Security..............................................................64
Settings............................................................367 911 Assist................................................................ 372
Ambient Lighting................................................ 377
Bluetooth.............................................................. 369
Clock...................................................................... 368
Display.................................................................... 378
General.................................................................. 376
Media Player....................................................... 368
Mobile Apps......................................................... 375
Navigation............................................................. 373
Phone..................................................................... 369
Radio....................................................................... 372
Sound..................................................................... 367
Valet Mode........................................................... 379
Vehicle.................................................................... 377
Voice Control....................................................... 379
Wi-Fi........................................................................\
377
Side Airbags
......................................................41
Side Curtain Airbags.....................................43
Sitting in the Correct Position..................102
Snow Chains See: Using Snow Chains................................. 234
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................402
Exceptions........................................................... 403
Speed Control See: Cruise Control............................................. 143
Stability Control
............................................135
Principle of Operation....................................... 135
Starter Switch See: Ignition Switch............................................. 111
Starting a Gasoline Engine.........................113 Cold or Hot Engine............................................... 113Engine Idle Speed after Starting....................
114
Failure to Start...................................................... 114
Flooded Engine..................................................... 114
Starting and Stopping the Engine............111 General Information............................................ 111
Steering............................................................145 Electric Power Steering.................................... 145
Steering Wheel
................................................67
Storage Compartments..............................110
Sunroof See: Moonroof....................................................... 79
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Engine............................114 Vehicles With a Turbocharger......................... 114
Symbols Glossary
.............................................7
SYNC™ 3........................................................323
General Information.......................................... 323
SYNC™ 3 Troubleshooting......................379
SYNC™ Applications and Services........................................................294
911 Assist............................................................... 294
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 298
Vehicle Health Report (If Equipped, United States Only)................................................... 296
SYNC™ AppLink ™
.....................................302
SYNC Mobile Apps............................................ 302
SYNC™............................................................276 General Information.......................................... 276
SYNC™ Troubleshooting..........................314
T
Tailgate See: Manual Liftgate........................................... 59
Technical Specifications See: Capacities and Specifications............243
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care
...........................................................219
Glossary of Tire Terminology.......................... 221
Important information for 205/40R17 low-profile tires and wheels...................... 219
Information About Uniform Tire Quality Grading.............................................................. 219
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