•
Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford ESP has to offer
while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Ford
Protect Extended Service Plan specialists
at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits. There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note:
Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 258).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
12-month or 12000-mile (20000
kilometer) parts and labor limited
warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Diesel Engine
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to one year or
10000 miles (16000 kilometers).
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To make sure the emissions control
systems operate effectively, you should
have the services listed in the maintenance
schedule performed at the specified time
and mileage intervals. You should avoid
running out of fuel or turning off the ignition
when your vehicle is moving, especially at
high speeds.
Do not make unauthorized modifications
to the engine or vehicle. Modifications
causing increased amounts of unburned
fuel to reach the exhaust system can
significantly increase the temperature of
the engine compartment and the exhaust
system.
Avoid driving your vehicle if it does not
operate properly. If the engine diesels
(more than five seconds of engine run-on
after shut-off), misfires, surges, stalls or
backfires, see an authorized dealer. Be alert
for fluid leakage, odor, smoke, loss of oil
pressure, or charge indicator or over
temperature warning.
Vehicles equipped with a diesel engine
cannot use diesel fuel blended with waste
oil if equipped with a catalytic
converter-muffler. Waste lube oil blending
in fuel plugs the catalytic
converter-muffler, resulting in a significant
loss of engine power.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulations
became effective governing the noise
emissions on trucks over 10000 pounds
(4536 kilograms) GVWR. The following
statements concerning prohibited
tampering acts and maintenance and the
noise warranty are found in the warranty
information, and are applicable to
completed trucks.
Tampering with Noise Control System
Prohibited
Federal law prohibits the following acts or
the causing thereof: (1) The removal or
rendering inoperative, by any person other
than for purposes of maintenance, repair
or replacement, of any device or element
of design incorporated into any new vehicle
for the purpose of noise control prior to its
sale or delivery to the ultimate purchaser
or while it is in use, or (2) the use of the
vehicle after such device or element of
design has been removed or rendered
inoperative by any person.
Among those acts presumed to constitute
tampering are the following acts listed:
Acts
Vehicle system
Removal of noise shields, hood blanket, tunnel liner oracoustical absorptive material.
Acoustical shielding
Removal or rendering inoperative the engine speed
governor to allow engine speed to exceed manufacturer specifications. Removal of engine mounted noise shield or oil pan enclosure.
Engine
Removal of the air duct, silencer, air cleaner, and/or air
cleaner element and baffle in air cleaner; re-indexing of air cleaner.
Engine air induction
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Acts
Vehicle system
Removal or rendering inoperative exhaust system
components including the catalytic converter - muffler
assembly, inlet pipe, outlet pipe, resonator and flex pipe. Rotation of horizontal exhaust system directional outlet pipe to cause the exhaust to be emitted in a directionother than the orientation your vehicle was originally produced with.
Exhaust
Removal or rendering inoperative the fan clutch. Removalor modification of the fan shroud. Replacing a fixed fan with a fan of increased diameter, different number of blades or different pitch width.
Engine cooling
Removal or rendering inoperative DEF system compon-
ents including the DEF tank, dosing module, dosing supply module, dosing control unit, NOx electronic module or NOx sensor.
DEF (Diesel exhaust fluid)
Emissions Control System(s) Laws
Federal law prohibits vehicle
manufacturers, dealers and other persons
engaged in the business of repairing,
servicing, selling, leasing or trading motor
vehicles, as well as fleet operators from
knowingly removing or rendering an
emissions control device or system
inoperative. Further, modifications of the
emissions control system(s) could create
liability on the part of individual owners
under the laws of some states. In Canada,
modification of the emissions control
system could create liability under
applicable Federal or Provincial laws.
Maintenance
Instructions for maintenance and service
of the noise control system have been
included in the required maintenance
services and in the general maintenance
section. To further help minimize noise
emissions degradation throughout the life
of your vehicle, Ford Motor Company
recommends that you operate this vehicle
in the manner described within this owner ’s manual. Caution should be exercised by
the owner when installing replacement
parts to be sure that a tampering act (as
outlined above) is not committed. Note
any inspection and service performed in
the maintenance log.
Emissions Information Label
Emissions information appears on the
Important Engine Information decal
located on or near the engine.
Scheduled Maintenance Services
Maintenance service adjustments must
conform to specifications contained in this
manual, and those shown on the Important
Engine Information decal. Perform the
following services at scheduled intervals
because they essential to the life and
performance of your vehicle. Ford
recommends that you perform
maintenance on all designated items to
achieve best vehicle operation.
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There are three types of maintenance
intervals for general vehicle environments:
On-Highway, City and Severe Service. In
all applications, monitoring miles
(kilometers) and time and when the engine
is due for an oil change determine the
actual interval. When the engine oil change
is required before the truck lubrication
interval, perform the lubrication at the
same time in order to reduce your vehicle
’s
time out of service.
Air Brake Adjustment WARNING
Failure to maintain proper air brake
adjustment can result in reduction
or loss of braking ability.
A qualified service technician, keeping to
the instructions in the service manual,
should perform air brake inspection and
adjustment or repairs.
Cam Brakes - Automatic Slack
Adjusters
WARNING
Do not manually adjust the
automatic slack adjusters to correct
excessive push rod stroke as it may
result in reduced brake effectiveness and
a vehicle crash. Excessive push rod stroke
indicates that a problem exists with the
automatic adjuster, with the installation
of the adjuster, or with foundation brake
components that manual adjustment does
not remedy. Seek service from a qualified
facility for excessive push rod stroke. Inspect standard air brakes equipped with
automatic slack adjusters for proper brake
adjustment as listed in the maintenance
schedule charts.
However, inspect the brakes more
frequently when subjecting them to heavy
use or adverse operating conditions such
as:
•
Frequent brake applications while fully
loaded.
• Operation on hilly or mountainous
terrain.
• Frequent operation on dirt, gravel or
mud.
Some aftermarket brake linings also
require more frequent inspections.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Multi-point inspection
Washer spray and wiper operation
For oil and fluid leaks
Hazard warning system operation
Hood rest for lubrication
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
(Diesel Engine Only)
Your diesel engine is equipped with an
Intelligent Oil-Life Monitor that determines
when you should change the engine oil
based on how your vehicle is used. By using
several important factors in its
calculations, the monitor helps reduce the
cost of owning your vehicle and reduces
environmental waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km)
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Diesel Engine
At every oil change interval as indicated by the information display
1
Change the engine oil and filter. 2
Drain the fuel filter water trap.
Refill the diesel exhaust fluid tank.
Rotate the tires 3
, inspect the tires for wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary coolant concentration (freeze-point protection), level
and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate components equipped with grease fittings.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
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Other maintenance items
1
Replace the accessory drive belt(s) if not replaced within
the last 100000 miles (160000 km).
Replace the front wheel bearings and seals.
1 You can perform these maintenance items within 3000 miles (4800 kilometers) of the
last oil change. Do not exceed the designated distance for the interval.
2 Every 22500 miles (36000 kilometers) or as indicated by the information display.
3 Every 30000 miles (48000 kilometers), 1200 engine hours or as indicated by the
information display.
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
4 Perform follow-up inspections every 15000 miles (24000 kilometers) after the initial
inspection. Replace the belt(s) at 150000 miles (240000 kilometers).
5 Change the fluid again at 150000 miles (240000 kilometers).
6 Initial replacement is at six years or 105000 miles (168000 kilometers), then every three
years or 45000 miles (72000 kilometers).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
Gasoline Engines
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
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