Page 56 of 164

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Page 69 of 164

Protected components
Fuse amp rating
Fuse or relay number
Engine heated exhaust gas oxygen sensor
#11 and #21.
Vapor management valve.
Powertrain control module relay coil.
5A*
4
Powertrain control module keep alive
memory.
Powertrain control module power.
20A*
5
Instrument panel dimmer module.
20A*
6
Park lamp feeds.
Trailer tow running lamp relay coil.
Ignition coils.
20A*
7
Radio capacitors.
Hydromax – Anti-lock brake system
module.
30A*
8
Powertrain control module.
10A*
9
Daytime running lamps.
20A*
10
Fuel pump relay coil.
20A*
11
Powertrain control module.
Fuel pump diode.
Instrument panel - backup lamp feed.
25A*
12
Trailer tow backup lamps feed.
Trailer tow electric brake controller feed.
30A**
13
Instrument panel battery feed (fuse #15,
21).
60A**
14
Lighting primary fuse.
Power distribution box fuse #19.
Trailer tow park lamps.
20A**
15
Anti-lock brake system module –
Hydromax.
60A**
16
Anti-lock brake system module – Hydro-
boost.
40A**
Horn feed.
20A**
17
Backup lamp relay coil.
20A**
18
A/C clutch coil.
66
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Protected components
Fuse amp rating
Fuse or relay number
A/C demand switch.
Brake on/off switch.
20A**
19
Multifunction switch.
Powertrain control module relay (Power
distribution box fuses # 3, 5, 7, 18).
30A**
20
Fuel injectors.
20A**
21
Fuel pump motor.
Mass air flow sensor.
Powertrain control module.
Cigar lighter feed.
20A**
22
Diagnostic tool connector.
Blower motor feed.
40A**
23
Instrument panel battery feed (fuses #4,
10, 16, 22).
50A**
24
Ignition switch feed (Instrument panel
fuses #1, 5, 7, 11, 13, 14, 17, 19, 23, 36; Power
distribution box fuses #9, 11).
40A**
25
Fuse holder #2.
Ignition switch feed (Instrument panel
fuses #5, 11, 17, 23, 38).
40A**
26
Headlamps.
30A**
27
Daytime running lamps on/off relay coil.
Headlamp daytime running lamp relay
feed.
High beam headlamps flash to pass.
(Instrument panel fuses #25, 31).
Starter relay feed.
30A**
28
Starter motor solenoid.
Power brake assist motor – Hydromax.
60A**
29
Fuse holder #1.
Anti-lock brake system module – Hydro-
boost.
40A**
Air conditioning clutch relay.
—
R1
Fuel pump relay.
—
R2
Horn relay.
—
R3
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Protected components
Fuse amp rating
Fuse or relay number
Air conditioning compressor clutch.
10A*
F1
Anti-lock brake system - Hydromax.
30A*
F2
Powertrain control module keep alive
memory.
5A*
F3
Powertrain control module relay coil.
Not used.
—
F4
Trailer tow running lamp relay coil.
20A*
F5
Park lamp feeds.
Instrument panel dimmer module.
Not used.
—
F6
Trailer tow backup lamp feed.
25A*
F7
Backup lamp feed.
Not used.
—
F8
Daytime running lamps.
20A*
F9
Not used.
—
F10
Not used.
—
F11
Not used.
—
F12
Not used.
—
F13
Not used.
—
F14
Power brake assist module (Hydromax).
5A*
F15
Powertrain control module power.
20A*
F16
Catalyst monitor sensor.
20A*
F17
Engine heated exhaust gas oxygen sensor
#11 and #21.
Vapor management valve.
Radio capacitors.
20A*
F18
Ignition coils.
Powertrain control module.
10A*
F19
Hydromax module brake on/off relay feed.
10A*
F20
Powertrain control module.
20A*
F21
69
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Protected components
Fuse amp rating
Fuse or relay number
Fuel pump diode.
Fuel pump relay coil.
Brake transmission shift interlock.
10A*
F22
Not used.
—
F23
Not used.
—
F24
Blower motor relay feed.
40A**
J1
Headlamps.
30A**
J2
High beam headlamps flash to pass.
Daytime running lamps on/off relay coil.
Headlamp daytime running lamp relay
feed.
Instrument panel fuses #25, 31.
Vehicle power.
30A**
J3
Powertrain control module relay feed.
Power distribution box fuse F16, F17, F18,
J22.
Cigar lighter feed.
20A**
J4
Diagnostic tool connector.
Not used.
—
J5
Starter relay feed.
30A**
J6
Starter motor solenoid.
Anti-lock brake system module (Hydro-
boost).
40A**
J7
Power brake assist motor (Hydromax).
60A**
Power distribution box fuse #F20.
Trailer tow park lamps.
20A**
J8
Instrument panel fuse #4, 10, 16, 22.
50A**
J9
4-channel anti-lock brake system module.
60A**
J10
3-channel anti-lock brake system module.
40A**
Fuel pump relay feed.
20A**
J11
Fuel injectors.
Mass air flow sensor.
Fuel pump motor.
Powertrain control module.
70
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Protected components
Fuse amp rating
Fuse or relay number
Trailer tow parking lamps.
Relay
R8
Backup lamps.
Relay
R9
Hydromax brake on/off relay.
Relay
R10
Not used.
Relay
R11
Not used.
Relay
R12
Hydromax brake on/off relay.
10A
M1-1
BTSI (Column shift).
20A
M1-2
Power brake assist module (Hydromax).
5A
M1-3
Powertrain control module.
10A
M1-4
UPS Power Distribution Box 2 Protected components
Fuse amp rating
Fuse or relay number
Backup lamp feed.
25A*
M1
Trailer tow backup lamp feed.
Daytime running lamps.
20A*
M2
4–channel anti-lock brake system module
(Hydromax).
30A*
M3
Powertrain control module run/start.
20A*
M4
Fuel pump relay coil.
Fuel pump diode.
73
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Page 78 of 164
Protected components
Fuse amp rating
Fuse or relay number
High beam headlamps flash to pass.
(Instrument panel fuses #25, 31).
Ignition switch feeds (instrument panel
fuses #F26).
40A**
J6
Instrument panel fuses #F24, F22, F20,
F26, F21, F8, F6, F4, F2.
40A**
J7
Power distribution box fuses M4, M1-4.
Instrument panel fuses F11, F13, F15, F17.
50A**
J8
Starter relay feed.
30A**
J9
Starter motor solenoid.
Power distribution box fuse M1-1.
60A**
J10
Power brake assist motor (Hydromax).
Trailer tow electronic brake.
30A**
J11
Lighting primary.
60A**
J12
Power distribution box fuse M1-2.
Instrument panel fuses #F19, F5, F3.
Not used.
—
J13
Horn.
20A**
J14
4–channel anti-lock brake system module.
60A**
J15
Trailer tow parking lamps.
20A**
J16
* Mini fuse.
** J-case fuse.
Diode and Relay Module
Locate the module box with the power
distribution box in from of the radiator.
75
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Protected components
Relay location
Not used.
1
Not used.
2
Not used.
3
Daytime running lamps power relay.
4
Hydromax – brake on/off signal isolating relay.
5
Reverse lamps relay.
6
Starter ground relay.
7
Trailer tow parking lamps relay.
8
Fuse Holder Module
The fuse holder is next to the diode and
relay module. Protected components
Fuse amp rating
Fuse number
Break on/off relay feed (Hydromax
module).
10A
1
Brake transmission shift interlock.
10A
2
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