
Note:You can check four-wheel-downtowing status at any time by opening thedriver's door or turning the ignition to theaccessory or on position and verifying amessage displays in the cluster.
To exit four-wheel-down towing and returnthe transfer case to its 2H position:
1.With your vehicle still properly securedto the tow vehicle, put the ignition inthe on position, but do not start theengine. If your vehicle has an ignitionkey, switch the key to on. If your vehiclehas intelligent access, press the engineSTART/STOP button once withoutpressing the brake pedal.
2. Press and hold the brake pedal.
3. Shift the transmission out of neutral(N) and into any other gear.
4. Release the brake pedal.
Note:If completed successfully, the 2Hindicator light illuminates and aconfirmation message displays in theinstrument cluster.
Note:If the indicator light and message donot display, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts out of its neutralposition. This is normal.
Note:If a message displays in theinstrument cluster stating there is a shiftdelay, transfer case gear tooth blockagemay be present. See Resolving the ShiftDelay Issue after this section.
5.Apply the parking brake and disconnectthe vehicle from the tow vehicle.
6. Release the parking brake, start theengine and shift the transmission todrive (D) to make sure the transfercase is out of neutral (N).
7. If the transfer case does notsuccessfully shift out of neutral (N),set the parking brake until you can haveyour vehicle serviced.
Resolving the Shift Delay Issue
If the instrument cluster displays a shiftdelay message, See InformationMessages (page 128). You need toperform the following steps:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),and then start the engine.
3. With the engine running, shift thetransmission to drive (D) and let thevehicle roll forward, up to 3 ft (1 m).You may hear an audible noise as thetransfer case shifts out of its neutralposition. This is normal.
4. When the issue is resolved, theinstrument cluster displays a messagestating neutral tow is disabled.
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Towing

Protected componentsFuse amp ratingFuse or relay number
Not used.—1
Memory seat switch (lumbar power).7.5A12
Driver door unlock relay.20A13
Aftermarket electronic brake controller.5A14
Rear heated seat module.20A15
Not used.—6
Not used.—7
Not used.—8
Not used.—9
Securicode™ keyless entry keypad.5A210
Rear climate control module.5A211
Front climate control module.7.5A212
Instrument cluster.7.5A213
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FusesE145984

Action and descriptionMessage
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK -
6.2L/6.8L
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
Do not put engine coolant in thewindshield washer fluid container. Ifsprayed on the windshield, enginecoolant could make it difficult to seethrough the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
WARNINGS
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 573).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. Werecommend, Robinair® Coolant andBattery Refractometer 75240 (Rotundatool part number: ROB75240). We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Note:Automotive fluids are notinterchangeable. Do not use coolant orwindshield washer fluid outside of itsspecified function and vehicle location.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
Adding Coolant
WARNING
Never remove the coolant reservoircap while the engine is running or hot.
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Maintenance

Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Theinformation display may display a messageto change coolant at this time. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 415).
Engine-driven Cooling Fan (FanClutch)
Your vehicle may have an engine drivencooling fan drive (also called a fan clutch).This fan drive changes the fan speed tomatch the vehicle’s changing cooling airflow requirements. Fan speed, fan noiselevel and fuel consumption all will increasebased on the driving conditions thatinclude trailer towing, hill climbing, heavyloads, high speed and high ambienttemperature, individually or in combination.
The fan drive is designed to provide theminimum fan speed (and resultingminimum fan noise and fuel consumption)required to meet the ever changing vehiclecooling air flow requirements. You will hearthe amount of fan noise increasing anddecreasing as the engine powerrequirements and vehicle driving conditionschange as you drive. This is to be expectedas being normal to the operation of yourvehicle. High levels of fan noise might alsobe heard when your engine is first started,and should normally decrease after drivingfor a short time.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 573).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Checking Automatic TransmissionFluid
For scheduled intervals of the fluid checksand changes, See ScheduledMaintenance (page 573). Yourtransmission does not consume fluid.However, the fluid level should be checkedif the transmission is not working properly,i.e., if the transmission slips or shifts slowlyor if you notice some sign of fluid leakage.
Automatic transmission fluid expandswhen warmed. To obtain an accurate fluidcheck, drive the vehicle until it is at normaloperating temperature (approximately19 mi (30 km)). Verify that thetransmission fluid temperature gauge,located on the instrument cluster, is withinnormal range.
1. Drive the vehicle 19 mi (30 km)until itreaches normal operating temperature.
2.Park the vehicle on a level surface andengage the parking brake.
3.With the engine running, parking brakeengaged and your foot on the brakepedal, move the gearshift lever throughall of the gear ranges. Allow sufficienttime for each gear to engage.
4.Latch the gearshift lever in P and leavethe engine running.
5. Remove the dipstick, wiping it cleanwith a clean, dry lint free rag. Ifnecessary, refer to the Under HoodOverview in this chapter for thelocation of the dipstick.
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Maintenance

To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s safety belts,as these actions may weaken thebelt webbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acollision.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents orstrong detergents when cleaning thesteering wheel or instrument panelto avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 369).
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
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Vehicle Care

•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Without King Ranch Edition
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing spots and stainssuch as dye transfer, use MotorcraftPremium Leather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
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Vehicle Care

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)

Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel...................................359Diesel Fuel Conditioner ModuleFilter...................................................................359Engine-mounted Fuel Filter...........................362Changing the Engine Oil and OilFilter...............................................................329Engine lubrication for severe serviceoperation.........................................................330Changing the Wiper Blades.....................348Checking MyKey System Status...............63MyKey Distance....................................................63Number of Admin Keys......................................63Number of MyKeys..............................................63Checking the Wiper Blades.....................348Child Restraint and SeatbeltMaintenance.................................................42Child Restraint Positioning.........................32Child Safety........................................................17General Information.............................................17Child Safety Locks..........................................33Left-Hand Side......................................................34Right-Hand Side...................................................34Cleaning Leather Seats.............................369With King Ranch Edition.................................370Without King Ranch Edition..........................369Cleaning Products.......................................364Cleaning the Engine...................................366Cleaning the Exhaust - 6.7L Diesel........367Cleaning the Exterior..................................365Exterior Chrome Parts.....................................365Exterior Plastic Parts........................................365Stripes or Graphics...........................................365Underbody...........................................................366Under Hood.........................................................366Cleaning the Instrument Panel andInstrument Cluster Lens........................368Cleaning the Interior...................................368Cleaning the Wheels..................................370Cleaning the Windows and WiperBlades............................................................367Clearing All MyKeys.......................................63Climate............................................................522Climate Control.............................................145Climate Controlled Seats...........................161Cooled Seats.........................................................161Heated Seats.........................................................161
Collision Warning System........................258Principle Of Operation.....................................258Coolant CheckSee: Engine Coolant Check - 6.2L/6.8L.....332See: Engine Coolant Check - 6.7LDiesel.................................................................336Crash Sensors and Airbag Indicator........52Creating a MyKey............................................62Programming or Changing ConfigurableSettings...............................................................62Cross Traffic Alert........................................254False Alerts..........................................................256Switching the System Off and On..............256System Errors......................................................256System Lights, Messages and AudibleAlerts.................................................................255System Limitations...........................................256Using the System...............................................254Cruise Control..................................................82Principle of Operation......................................239Type 1........................................................................82Type 2.......................................................................82Cruise controlSee: Using Cruise Control...............................239Customer Assistance.................................305
D
Data Recording................................................10Event Data Recording..........................................10Service Data Recording......................................10Daytime Running Lamps............................88Type 1 - Conventional(Non-Configurable).......................................88Type 2 - Configurable.........................................88Diesel Particulate Filter..............................180Regeneration.......................................................180Digital Radio..................................................448HD Radio Reception and StationTroubleshooting...........................................450Direction Indicators.......................................90Doors and Locks.............................................65DPFSee: Diesel Particulate Filter..........................180Draining the Fuel Filter Water Trap - 6.7LDiesel.............................................................345Draining the Diesel Fuel ConditionerModule..............................................................345
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Index