
Measurement D has reached maximum or
minimum value:
•
Make sure that the measurement being
made is the horizontal distance only
from tailgate to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions.
The TBA system does not support
trailer lengths outside the range
allowed by the information display.
System is circling something beside the
sticker or system cannot find the sticker:
• Make sure the rear camera is clean and
the sticker is clearly visible in the
camera image. Clean the camera and
sticker if necessary.
• The camera system uses the entered
measurements to help locate the
sticker. Inaccurate sticker
measurements will degrade the
system ’s ability to locate the sticker.
Verify the measurements entered into
the system are accurate.
• Remove the incorrectly circled label or
decal if possible.
• If you cannot resolve the issue a new
sticker location should be tried. The
sticker location must still meet the
requirements noted in step 3 of the
setup instructions. Only one sticker can
be placed on the trailer for correct
system function. The previous sticker
must be removed or covered so only
one sticker is visible to the camera.
Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer straight
behind your vehicle. Any steering input or
trailer movement will pause the calibration. For best results:
•
Use a long, straight, smooth and level
road when attempting to calibrate.
• Drive straight forward.
• Drive between 4 mph (6 km/h) and
24 mph (39 km/h).
System Operation
The following warnings or difficulties may
occur during feature operation. Tips to
resolve them are listed below.
The system is not available:
• The system relies on many
sub-systems in your vehicle to operate
correctly. If those sub-systems are not
operating correctly the system may not
be available.
• Low battery voltage is a condition
which will prevent the system from
operating. Please make sure the
battery is correctly charged if the
system is not available.
• You may need to drive your vehicle
straight forward above
25 mph
(40 km/h) before the system is
available again.
• If the message still displays take your
vehicle to an authorized dealer for
service.
Sticker lost:
• If the system cannot initially find the
sticker, it may be necessary for you to
change the lighting conditions by
moving the vehicle and trailer or
waiting until conditions change.
• Check for the following if you receive
the lost sticker message while using
the system.
• Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible and the
pattern is discernable in the rear view
camera image.
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•
Payload, cargo and luggage
weight.
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight. Trailer Towing Connector
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop
lamp
Green
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Note:
You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
6. Leave the transmission in position N
and turn the ignition as far as it will go
toward the off position (it will not turn
fully off when the transmission is in
position
N). If your vehicle has an
ignition key, you must leave the key in
the ignition while towing. To lock and
unlock your vehicle, use the keyless
entry keypad or extra set of keys. If your
vehicle has intelligent access, press the
engine
START/STOP button once
without pressing the brake pedal. You
do not need to leave your keys in the
vehicle. You can lock and unlock your
vehicle as you normally do.
7. Release the brake pedal. WARNINGS
Do not disconnect the battery during
recreational towing. Doing so will
prevent the transfer case from
shifting properly and may cause the vehicle
to roll even if the transmission is in P
(Park). Shifting the transfer case to its
neutral position for recreational
towing may cause the vehicle to be
able to roll even if the transmission is in P
(Park). The driver or others could be
injured. Make sure the foot brake is
depressed and the vehicle is in a secure
and safe position while the transfer case
is being shifted to its neutral position. Failing to put the transfer case in its
neutral position will damage vehicle
components.
Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position and verifying the
NEUTRAL TOW ENABLED
message
displays in the cluster. To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, turn the key to on. If your vehicle
has intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Shift the transmission out of N and into
any gear.
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
NEUTRAL TOW DISABLED.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If
SHIFT DELAY PULL FORWARD
displays in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions after this section.
5. Apply the parking brake, and then disconnect the vehicle from the tow
vehicle.
6. Release the parking brake, start the engine, and shift the transmission to
position
D to make sure the transfer
case is out of position N.
7. If the transfer case does not successfully shift out of position N, set
the parking brake until you can have
your vehicle serviced.
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•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating are
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Contact
an authorized dealer for additional
information.
Snowplow Mode (If Equipped)
Press the snowplow button on the
instrument panel to switch on snowplow
mode. The button illuminates when in
snowplow mode. A message appears in
the information display indicating that
features are turned off when in snowplow
mode.
The following features are disabled when
in snowplow mode:
• 110V inverter.
• Fog lamps.
• Heated steering wheel.
• Heated front and rear seats.
• Massaging seats.
The body module also activates the
snowplow relay that provides power to
aftermarket snowplow controls.
Switch off snowplow mode by pressing
the snowplow button or switching off the
ignition. The snowplow button is no longer
illuminated and features are turned on. Note:
The electrical system is designed to
support the addition of a residential
snowplow (up to 60 Amps continuous) and
snowplow lights (up to 20 Amps
continuous) using snowplow mode. The
system is not designed to support snowplow
usage with additional electrical aftermarket
accessories.
Operating the Vehicle with the
Snowplow Attached
Note: Drive the vehicle at least 500 miles
(800 kilometers) before using your vehicle
for snow removal.
We recommend vehicle speed does not
exceed 45 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature.
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals.
Snowplowing with your Airbag
Equipped Vehicle WARNINGS
Do not attempt to service, repair, or
modify the airbag supplemental
restraint system (SRS) or its fuses.
Contact a Ford or Lincoln dealer.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
The hazard warning flashers will
operate when the ignition is in any position
or if the key is not in the ignition. If used
when the engine is not running, the battery
will lose charge. As a result, there may be
insufficient power to restart your engine. The hazard flasher control is
located on the instrument panel
by the radio. Use it when your
vehicle is disabled and is creating a safety
hazard for other motorists. •
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to turn
them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to switch on the
ignition.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
TRANSPORTING THE VEHICLE WARNINGS
Block the wheels to help prevent the
vehicle from moving.
Unexpected and possibly sudden
vehicle movement may occur if you
do not take these precautions. If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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