Trailer Sway Control...................................239
Recommended Towing Weights...........239
Essential Towing Checks...........................241
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™
......................................243
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™..........244
Driving Hints
Breaking-In.....................................................246
Economical Driving
.....................................246
Driving Through Water
...............................247
Floor Mats
.......................................................247
Roadside Emergencies
Roadside Assistance..................................249
Hazard Warning Flashers
.........................250
Fuel Shutoff
..................................................250
Jump Starting the Vehicle.........................251
Post-Crash Alert System..........................253
Transporting the Vehicle
...........................253
Customer Assistance
Getting the Services You Need...............255
In California (U.S. Only)............................256
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................257
Utilizing the Mediation/Arbitration Program (Canada Only)
.......................258
Getting Assistance Outside the U.S. and Canada........................................................258
Ordering Additional Owner's Literature....................................................259
Reporting Safety Defects (U.S. Only)............................................................260
Reporting Safety Defects (Canada Only)............................................................260
Fuses
Fuse Specification Chart..........................262
Changing a Fuse...........................................270 Maintenance
General Information
....................................272
Opening and Closing the Hood...............272
Under Hood Overview - 2.3L EcoBoost™................................................274
Under Hood Overview - 3.5L Ecoboost™................................................275
Under Hood Overview - 3.5L Duratec........................................................276
Engine Oil Dipstick - 2.3L EcoBoost™.................................................277
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................277
Engine Oil Check...........................................277
Oil Change Indicator Reset......................278
Engine Coolant Check................................279
Automatic Transmission Fluid Check - 2.3L EcoBoost™
......................................283
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™
...........283
Brake Fluid Check........................................285
Power Steering Fluid Check....................285
Washer Fluid Check....................................285
Changing the 12V Battery.........................286
Checking the Wiper Blades......................287
Changing the Wiper Blades.....................287
Adjusting the Headlamps
........................288
Removing a Headlamp.............................290
Changing a Bulb..........................................290
Bulb Specification Chart..........................294
Changing the Engine Air Filter................296
Vehicle Care
General Information
...................................297
Cleaning Products
.......................................297
Cleaning the Exterior..................................298
Waxing
.............................................................299
Cleaning the Engine
...................................299
Cleaning the Windows and Wiper Blades.........................................................300
Cleaning the Interior
..................................300
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Linking a Preset Position to your
Remote Control or Intelligent Access
Key Fob
See Memory Function (page 143).
Car Finder Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate.
Remote Start
(If Equipped) WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well
ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range. You can configure vehicles with automatic
climate control to turn on the automatic
climate control when you remote start your
vehicle. See Automatic Climate Control
(page
128). A manual climate control
system runs at the setting you set it to
when you switched off the vehicle.
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems.
The remote start system does not work if:
• The ignition is on.
• The alarm system triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote start orextension
successful
Solid green
Remote stop
successful; vehicle off
Solid red
Remote start orstop failed
Blinking red
Waiting for statusupdate
Blinking green
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Action
Message
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. See Warning Lamps
and Indicators (page 94). If the warning stays illuminated
or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Malfunction
Service Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
Adaptive Cruise Control Action
Message
A radar malfunction is preventing the adaptive cruise from
engaging. See
Using Adaptive Cruise Control (page 210).
Adaptive Cruise
Malfunction
Conditions exist such that the adaptive cruise cannot functionproperly. See
Using Adaptive Cruise Control (page 210).
Adaptive Cruise Not
Available
The radar is blocked because of poor radar visibility due tobad weather or ice/mud/water in front of radar. Driver can
typically clean the sensor to resolve. See
Using Adaptive
Cruise Control (page 210).
Adaptive Cruise Not
Available Sensor
Blocked See Manual
AdvanceTrac ™ Action
Message
The system detects a malfunction due to a blocked sensor.
Service AdvanceTrac
The driver has disabled or enabled the traction control.
AdvanceTrac Off On
Alarm Action
Message
Unauthorized entry triggered the alarm. See
Anti-Theft
Alarm (page 69).
Vehicle Alarm To Stop
Alarm, Start Vehicle
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Action
Message
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited
Security Mode
The factory keypad code displays in the information display
after the system resets the keypad. See Passive Anti-Theft System (page 68).
Factory Keypad Code
XXXXX
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest
Now
Take a rest soon.
Driver Alert Warning Rest
Suggested
Electronic Stability Control Action
Message
The system detects a malfunction due to a blocked sensor.
ESC Service required
Displays the traction control system status.
ESC Off
Displays the traction control system status.
ESC On
Engine Action
Message
Displays when the engine temperature is too high. Stop yourvehicle in a safe place and allow the engine to cool. If the
problem persists, contact an authorized dealer. See
Engine
Coolant Check (page 279).
High Engine Temper-
ature Stop Safely
Engine service is required. Contact an authorized dealer.
Engine Fault Service
Now
Check the engine oil level. See Engine Oil Check (page 277).
Engine Oil Level Low
Check Level
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5. Insert a fuel pump nozzle or the fuel
filler funnel provided with your vehicle
in to the fuel tank filler pipe opening.
This action should dislodge any debris
that may be preventing the fuel filler
inlet from fully closing.
Note: If this action corrects the problem
the message may not reset immediately. If
the message remains and the service engine
soon warning lamp appears in the
information display, have your vehicle
checked as soon as possible.
FUEL CONSUMPTION
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. The amount of usable
fuel in the empty reserve varies and should
not be relied upon to increase driving range.
• The usable capacity of the fuel tank is
the amount of fuel that you can add to
the fuel tank when the fuel gauge
indicates empty, before the first fuel
filler nozzle automatic shutoff event.
• The advertised capacity is equal to the
volumetric difference between actual
fuel fill before the first fuel filler nozzle
automatic shutoff event and the fuel
quantity when the fuel gauge indicates
empty. See Capacities and
Specifications (page 332). It is the
usable capacity minus the empty
reserve.
• Due to the empty reserve, you may be
able to add more fuel than the
advertised capacity of the fuel tank
when the fuel gauge indicates empty. Filling the Fuel Tank
For consistent results when refueling:
•
Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than one automatic
shut-off when refueling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first
1,000 mi (1,600 km) of driving (this is
your engine ’s break-in period). A more
accurate measurement is obtained after
2,000 mi (3,200 km)
to 3,000 mi
(4,800 km). Also, fuel expense, frequency
of fill ups or fuel gauge readings are not
accurate ways to measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the fuel tank, record the amount of fuel added.
3. After at least three fill ups, fill the fuel tank and record the current odometer
reading.
4. Subtract your initial odometer reading from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
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Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. SATELLITE RADIO
(If Equipped)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
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Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring\b
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating\b
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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(If Equipped)