General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
478
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3
Engine Oil Dipstick - 3.5L Duratec/3.5L
Ecoboost™..................................................277
Engine Specifications - 2.3L EcoBoost™.................................................332
Drivebelt Routing............................................... 332
Engine Specifications - 3.5L Duratec.........................................................333
Drivebelt Routing............................................... 333
Engine Specifications - 3.5L Ecoboost™.................................................333
Drivebelt Routing............................................... 334
Entertainment..............................................426 AM/FM Radio....................................................... 427
Apps........................................................................\
435
Bluetooth Stereo or USB................................ 434
CD (If equipped)................................................ 433
HD Radio ™ Information (If
Available)........................................................ 430
SIRIUS® Satellite Radio (If Activated)........................................................ 427
Sources.................................................................. 426
Supported Media Players, Formats and Metadata Information................................ 435
USB Ports............................................................. 435
Environment......................................................15
Essential Towing Checks...........................241 Before Towing a Trailer.................................... 242
Hitches.................................................................... 241
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 243
Safety Chains....................................................... 241
Trailer Brakes....................................................... 242
Trailer Lamps....................................................... 242
When Towing a Trailer...................................... 242
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors................................................86 Auto-dimming Feature....................................... 87
Auto-Folding Mirrors........................................... 86
Blind Spot Information System...................... 88
Direction Indicator Mirrors ................................ 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................. 87
Memory Mirrors .................................................... 87
Power Exterior Mirrors........................................ 86F
Fastening the Seatbelts...............................33
Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Floor Mats
.......................................................247
Fog Lamps - Front See: Front Fog Lamps........................................ 82
Foot Pedals See: Adjusting the Pedals.................................. 74
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................481
Ford Protect (CANADA ONLY)..................... 482
Ford Protect (U.S. Only).................................. 481
Four-Wheel Drive
..........................................181
Principle of Operation........................................ 181
Front Fog Lamps
............................................82
Front Parking Aid..........................................196
Obstacle Distance Indicator........................... 197
Front Passenger Sensing System............43
Fuel and Refueling.......................................168
Fuel Consumption
........................................174
Calculating Fuel Economy............................... 174
Filling the Fuel Tank........................................... 174
Fuel Filler Funnel Location........................170
Fuel Quality - E85........................................169 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 169
Switching Between E85 and Gasoline ............................................................. 170
Fuel Quality - Gasoline...............................169 Choosing the Right Fuel.................................. 169
Fuel Shutoff
..................................................250
Fuses................................................................262
Fuse Specification Chart..........................262 Passenger Compartment Fuse Panel........267
Power Distribution Box.................................... 262
G
Garage Door Opener See: Universal Garage Door Opener...........154
Gauges................................................................91 Engine Coolant Temperature Gauge............94
Fuel Gauge............................................................. 94
Information Display............................................. 93
530
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index
T
Tailgate
See: Manual Liftgate........................................... 62
See: Power Liftgate............................................. 63
Technical Specifications See: Capacities and Specifications............332
Terrain Response..........................................192
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................257
Tire Care.........................................................308
Glossary of Tire Terminology........................ 309
Information About Uniform Tire Quality Grading............................................................. 308
Information Contained on the Tire Sidewall............................................................ 310
Temperature A B C........................................... 309
Traction AA A B C.............................................. 308
Treadwear............................................................ 308
Tire Pressure Monitoring System...........322 Changing Tires With a Tire Pressure
Monitoring System....................................... 323
Understanding Your Tire Pressure Monitoring System ...................................... 324
Tires See: Wheels and Tires..................................... 305
Towing a Trailer............................................238 Load Placement................................................. 238
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™........................................243
Emergency Towing............................................ 243
Recreational Towing......................................... 243
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™............244
Emergency Towing............................................ 244
Recreational Towing......................................... 244
Towing.............................................................238
Traction Control
............................................189
Principle of Operation...................................... 189
Trailer Sway Control...................................239
Transmission Code Designation............338
Transmission..................................................178
Transmission See: Transmission............................................... 178
Transporting the Vehicle
...........................253 U
Under Hood Overview - 2.3L
EcoBoost™..................................................274
Under Hood Overview - 3.5L Duratec..........................................................276
Under Hood Overview - 3.5L Ecoboost™..................................................275
Universal Garage Door Opener...............154 HomeLink Wireless Control System............154
USB Port
.........................................................365
Using Adaptive Cruise Control................210 Automatic Cancellation................................... 213
Blocked Sensor.................................................... 214
Canceling the Set Speed................................. 212
Changing the Set Speed.................................. 213
Detection Issues.................................................. 213
Following a Vehicle............................................. 211
Hilly Condition Usage........................................ 213
Overriding the System....................................... 212
Resuming the Set Speed................................. 213
Setting the Adaptive Cruise Speed...............211
Setting the Gap Distance.................................. 211
Switching Adaptive Cruise Control Off........................................................................\
213
Switching Adaptive Cruise Control On........................................................................\
210
Switching to Normal Cruise Control............215
System Not Available........................................ 214
Using Cruise Control
..................................209
Switching Cruise Control Off......................... 210
Switching Cruise Control On......................... 209
Using Four-Wheel Drive..............................181 Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 182
How Your Vehicle Differs From Other Vehicles............................................................. 182
Using Hill Descent Control
........................193
Principle of operation........................................ 193
Using hill descent control................................ 193
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains
......................................321
Using Stability Control................................191
Using Summer Tires....................................321
Using SYNC™ With Your Media Player.............................................................387
Accessing Your USB Song Library................391
536
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index
Bluetooth Devices and System
Settings............................................................ 393
Connecting Your Digital Media Player to the USB Port........................................................... 387
Media Menu Features...................................... 390
Media Voice Commands................................ 388
USB 2...................................................................... 393
Voice Commands for Audio Sources.........394
Using SYNC™ With Your Phone............370 Accessing Features through the Phone
Menu.................................................................. 375
Accessing Your Phone Settings.................... 378
Bluetooth Devices............................................. 379
Making Calls......................................................... 373
Pairing a Phone for the First Time...............370
Pairing Subsequent Phones............................ 371
Phone Options during an Active Call..........374
Phone Voice Commands................................. 372
Receiving Calls.................................................... 374
System Settings................................................ 380
Text Messaging................................................... 376
Using Terrain Response..............................192
Using Traction Control...............................189
Switching the System Off............................... 189
System Indicator Lights and Messages.......................................................... 189
Using a Switch..................................................... 189
Using the Information Display Controls............................................................. 189
Using Voice Recognition...........................368 Audio Voice Commands................................. 420
Climate Voice Commands.............................. 421
Initiating a Voice Session............................... 368
Mobile App Voice Commands...................... 423
Navigation Voice Commands....................... 422
Phone Voice Commands................................. 421
SiriusXM Traffic and Travel Link Voice Commands..................................................... 424
System Interaction and Feedback..............369
Voice Settings Commands............................ 424
Utilizing the Mediation/Arbitration Program (Canada Only)........................258
V
Vehicle Care
...................................................297
General Information.......................................... 297
Vehicle Certification Label.......................338 Vehicle Identification Number
................337
Vehicle Storage............................................302
Battery................................................................... 303
Body....................................................................... 303
Brakes.................................................................... 303
Cooling system................................................... 303
Engine.................................................................... 303
Fuel system......................................................... 303
General.................................................................. 303
Miscellaneous..................................................... 304
Removing Vehicle From Storage.................304
Tires........................................................................\
303
Ventilation See: Climate Control.......................................... 127
VIN See: Vehicle Identification Number.............337
Voice Control
....................................................72
W
Warning Lamps and Indicators................94 Adaptive Cruise Control.................................... 94
Anti-Lock Braking System................................ 95
Automatic High Beam Control........................ 95
Battery...................................................................... 95
Blind Spot Monitor.............................................. 95
Brake System......................................................... 95
Cruise Control........................................................ 95
Direction Indicator............................................... 95
Door Ajar.................................................................. 95
Engine Coolant Temperature.......................... 95
Engine Oil................................................................ 96
Fasten Safety Belt............................................... 96
Front Airbag........................................................... 96
Front Fog Lamps.................................................. 96
Heads Up Display................................................ 96
High Beam.............................................................. 96
Hood Ajar................................................................ 96
Lane Keeping Aid................................................. 96
Liftgate Ajar............................................................ 96
Low Fuel Level...................................................... 96
Low Tire Pressure Warning.............................. 96
Low Washer Fluid................................................. 97
Parking Lamps....................................................... 97
Powertrain Fault................................................... 97
Service Engine Soon............................................ 97
Stability Control.................................................... 97
Stability Control Off............................................ 97
537
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index