
Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 452). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed Adaptive
Volume
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 426).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 454).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Engine Oil Dipstick - 3.5L Duratec/3.5L
Ecoboost™..................................................277
Engine Specifications - 2.3L EcoBoost™.................................................332
Drivebelt Routing............................................... 332
Engine Specifications - 3.5L Duratec.........................................................333
Drivebelt Routing............................................... 333
Engine Specifications - 3.5L Ecoboost™.................................................333
Drivebelt Routing............................................... 334
Entertainment..............................................426 AM/FM Radio....................................................... 427
Apps........................................................................\
435
Bluetooth Stereo or USB................................ 434
CD (If equipped)................................................ 433
HD Radio ™ Information (If
Available)........................................................ 430
SIRIUS® Satellite Radio (If Activated)........................................................ 427
Sources.................................................................. 426
Supported Media Players, Formats and Metadata Information................................ 435
USB Ports............................................................. 435
Environment......................................................15
Essential Towing Checks...........................241 Before Towing a Trailer.................................... 242
Hitches.................................................................... 241
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 243
Safety Chains....................................................... 241
Trailer Brakes....................................................... 242
Trailer Lamps....................................................... 242
When Towing a Trailer...................................... 242
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................14
Exterior Mirrors................................................86 Auto-dimming Feature....................................... 87
Auto-Folding Mirrors........................................... 86
Blind Spot Information System...................... 88
Direction Indicator Mirrors ................................ 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors ......................................87
Integrated Blind Spot Mirror............................. 87
Memory Mirrors .................................................... 87
Power Exterior Mirrors........................................ 86F
Fastening the Seatbelts...............................33
Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Floor Mats
.......................................................247
Fog Lamps - Front See: Front Fog Lamps........................................ 82
Foot Pedals See: Adjusting the Pedals.................................. 74
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................481
Ford Protect (CANADA ONLY)..................... 482
Ford Protect (U.S. Only).................................. 481
Four-Wheel Drive
..........................................181
Principle of Operation........................................ 181
Front Fog Lamps
............................................82
Front Parking Aid..........................................196
Obstacle Distance Indicator........................... 197
Front Passenger Sensing System............43
Fuel and Refueling.......................................168
Fuel Consumption
........................................174
Calculating Fuel Economy............................... 174
Filling the Fuel Tank........................................... 174
Fuel Filler Funnel Location........................170
Fuel Quality - E85........................................169 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 169
Switching Between E85 and Gasoline ............................................................. 170
Fuel Quality - Gasoline...............................169 Choosing the Right Fuel.................................. 169
Fuel Shutoff
..................................................250
Fuses................................................................262
Fuse Specification Chart..........................262 Passenger Compartment Fuse Panel........267
Power Distribution Box.................................... 262
G
Garage Door Opener See: Universal Garage Door Opener...........154
Gauges................................................................91 Engine Coolant Temperature Gauge............94
Fuel Gauge............................................................. 94
Information Display............................................. 93
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SIRIUS® Satellite Radio Service..................
363
Troubleshooting................................................. 364
Scheduled Maintenance Record............491
Scheduled Maintenance..........................483
Seatbelt Extension........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 37
Seats..................................................................137
Security..............................................................68
Settings...........................................................454 911 Assist............................................................... 459
Ambient Lighting............................................... 465
Bluetooth.............................................................. 456
Clock...................................................................... 456
Display................................................................... 465
General.................................................................. 463
Media Player........................................................ 455
Mobile Apps......................................................... 462
Navigation............................................................460
Phone..................................................................... 457
Radio...................................................................... 460
Sound..................................................................... 454
Valet Mode.......................................................... 466
Vehicle................................................................... 465
Voice Control...................................................... 466
Wi-Fi....................................................................... 464
Side Airbags
.....................................................45
Side Sensing System...................................197 Obstacle Distance Indicator.......................... 198
Sitting in the Correct Position..................137
Snow Chains See: Using Snow Chains.................................. 321
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13 Special Operating Conditions Scheduled
Maintenance..............................................489
Exceptions........................................................... 490
Speed Control See: Cruise Control........................................... 209
Stability Control...........................................190 Principle of Operation...................................... 190
Starter Switch See: Ignition Switch........................................... 162
Starting a Gasoline Engine.......................163 Automatic Engine Shutdown......................... 165
Failure to Start..................................................... 164
Guarding Against Exhaust Fumes...............166
Important Ventilating Information..............166
Stopping the Engine When Your Vehicle is Moving............................................................... 165
Stopping the Engine When Your Vehicle is Stationary......................................................... 165
Vehicles with an Ignition Key.......................... 163
Vehicles with Keyless Start............................. 163
Starting and Stopping the Engine..........162 General Information.......................................... 162
Steering...........................................................226 Electric Power Steering................................... 226
Steering Wheel................................................70
Storage Compartments..............................161
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary.............................................7
SYNC™ 3.......................................................404
General Information......................................... 404
SYNC™ 3 Troubleshooting.....................466
SYNC™ Applications and Services........................................................382
911 Assist............................................................... 382
SYNC Mobile Apps............................................ 384
SYNC™...........................................................366 General Information......................................... 366
SYNC™ Troubleshooting
.........................396
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T
Tailgate
See: Manual Liftgate........................................... 62
See: Power Liftgate............................................. 63
Technical Specifications See: Capacities and Specifications............332
Terrain Response..........................................192
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................257
Tire Care.........................................................308
Glossary of Tire Terminology........................ 309
Information About Uniform Tire Quality Grading............................................................. 308
Information Contained on the Tire Sidewall............................................................ 310
Temperature A B C........................................... 309
Traction AA A B C.............................................. 308
Treadwear............................................................ 308
Tire Pressure Monitoring System...........322 Changing Tires With a Tire Pressure
Monitoring System....................................... 323
Understanding Your Tire Pressure Monitoring System ...................................... 324
Tires See: Wheels and Tires..................................... 305
Towing a Trailer............................................238 Load Placement................................................. 238
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™........................................243
Emergency Towing............................................ 243
Recreational Towing......................................... 243
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™............244
Emergency Towing............................................ 244
Recreational Towing......................................... 244
Towing.............................................................238
Traction Control
............................................189
Principle of Operation...................................... 189
Trailer Sway Control...................................239
Transmission Code Designation............338
Transmission..................................................178
Transmission See: Transmission............................................... 178
Transporting the Vehicle
...........................253 U
Under Hood Overview - 2.3L
EcoBoost™..................................................274
Under Hood Overview - 3.5L Duratec..........................................................276
Under Hood Overview - 3.5L Ecoboost™..................................................275
Universal Garage Door Opener...............154 HomeLink Wireless Control System............154
USB Port
.........................................................365
Using Adaptive Cruise Control................210 Automatic Cancellation................................... 213
Blocked Sensor.................................................... 214
Canceling the Set Speed................................. 212
Changing the Set Speed.................................. 213
Detection Issues.................................................. 213
Following a Vehicle............................................. 211
Hilly Condition Usage........................................ 213
Overriding the System....................................... 212
Resuming the Set Speed................................. 213
Setting the Adaptive Cruise Speed...............211
Setting the Gap Distance.................................. 211
Switching Adaptive Cruise Control Off........................................................................\
213
Switching Adaptive Cruise Control On........................................................................\
210
Switching to Normal Cruise Control............215
System Not Available........................................ 214
Using Cruise Control
..................................209
Switching Cruise Control Off......................... 210
Switching Cruise Control On......................... 209
Using Four-Wheel Drive..............................181 Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 182
How Your Vehicle Differs From Other Vehicles............................................................. 182
Using Hill Descent Control
........................193
Principle of operation........................................ 193
Using hill descent control................................ 193
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains
......................................321
Using Stability Control................................191
Using Summer Tires....................................321
Using SYNC™ With Your Media Player.............................................................387
Accessing Your USB Song Library................391
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