For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
259
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Customer Assistance
Type 1........................................................................\
.
91
Type 2....................................................................... 92
Type 3....................................................................... 93
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information.......483
Multi-Point Inspection..................................... 485
Owner Checks and Services......................... 484
Protecting Your Investment.......................... 483
Why Maintain Your Vehicle?......................... 483
Why Maintain Your Vehicle at Your Dealership?..................................................... 483
Getting Assistance Outside the U.S. and Canada.........................................................258
Getting the Services You Need...............255 Away From Home.............................................. 255
Global Opening..............................................86 Opening the Windows....................................... 86
H
Handbrake See: Parking Brake.............................................. 187
Hazard Warning Flashers
.........................250
HDC See: Using Hill Descent Control.................... 193
Headlamp Adjusting See: Adjusting the Headlamps.................... 288
Headlamp Exit Delay
...................................80
Headlamp Removal See: Removing a Headlamp......................... 290
Head Restraints
.............................................137
Adjusting the Head Restraint......................... 138
Tilting Head Restraints .................................... 139
Heated Seats...................................................151 Front Seats............................................................. 151
Second Row Heated Seats............................. 152
Heated Steering Wheel
................................73
Heated Windows and Mirrors..................135 Heated Exterior Mirrors..................................... 135
Heated Rear Window........................................ 135
Heated Wiper Park............................................. 135
Heating See: Climate Control.......................................... 127
Hill Start Assist..............................................187 Switching the System On and Off...............188
Using Hill Start Assist........................................ 187Hints on Controlling the Interior
Climate..........................................................132
Cooling the Interior Quickly............................. 133
General Hints........................................................ 132
Heating the Interior Quickly............................ 132
Recommended Settings for Cooling...........133
Recommended Settings for Heating...........133
Side Window Defogging in Cold Weather............................................................. 134
Hints on Driving With Anti-Lock Brakes............................................................186
Home Screen
.................................................418
Hood Lock See: Opening and Closing the Hood...........272
I
Ignition Switch
...............................................162
In California (U.S. Only)............................256
Information Display Control
.......................73
Information Displays....................................99 General Information........................................... 99
Information Messages
.................................113
4WD........................................................................\
.. 113
Adaptive Cruise Control.................................... 114
AdvanceTrac ™..................................................... 114
Alarm........................................................................\
114
Automatic Engine Shutdown.......................... 115
Automatic High Beam Control....................... 115
Battery and Charging System......................... 116
Blind Spot Information and Cross Traffic Alert System..................................................... 116
Brake System......................................................... 117
Collision Warning System................................. 117
Doors and Locks................................................... 117
Driver Alert............................................................. 118
Electronic Stability Control.............................. 118
Engine...................................................................... 118
Fuel........................................................................\
... 119
Hill Descent Control........................................... 119
Hill Start Assist..................................................... 119
Keys and Intelligent Access............................ 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 122
Park Brake.............................................................. 122
Power Steering..................................................... 123
531
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index