Cleaning the Instrument Panel and
Instrument Cluster Lens........................301
Cleaning Leather Seats..............................301
Repairing Minor Paint Damage..............302
Cleaning the Alloy Wheels.......................302
Vehicle Storage............................................302
Wheels and Tires
General Information
...................................305
Tire Care
.........................................................308
Using Summer Tires....................................321
Using Snow Chains
......................................321
Tire Pressure Monitoring System...........322
Changing a Road Wheel...........................326
Technical Specifications...........................330
Capacities and Specific- ations
Engine Specifications - 2.3L EcoBoost™................................................332
Engine Specifications - 3.5L Duratec........................................................333
Engine Specifications - 3.5L Ecoboost™................................................333
Motorcraft Parts - 2.3L EcoBoost™......334
Motorcraft Parts - 3.5L Duratec.............335
Motorcraft Parts - 3.5L Ecoboost™......336
Vehicle Identification Number
................337
Vehicle Certification Label.......................338
Transmission Code Designation............338
Capacities and Specifications - 2.3L EcoBoost™................................................339
Capacities and Specifications - 3.5L Duratec........................................................342
Capacities and Specifications - 3.5L Ecoboost™................................................346
Audio System
General Information....................................351
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................352 Audio Unit - Vehicles With: Premium AM/
FM/CD
..........................................................355
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................356
Digital Radio
..................................................360
Satellite Radio
..............................................362
USB Port.........................................................365
Media Hub
......................................................365
SYNC™
General Information
...................................366
Using Voice Recognition...........................368
Using SYNC™ With Your Phone............370
SYNC™ Applications and Services......382
Using SYNC™ With Your Media Player...........................................................387
SYNC™ Troubleshooting
.........................396
SYNC™ 3
General Information..................................404
Home Screen
.................................................418
Using Voice Recognition............................419
Entertainment..............................................426
Climate............................................................436
Phone
..............................................................438
Navigation......................................................444
Apps.................................................................452
Settings...........................................................454
SYNC™ 3 Troubleshooting.....................466
Accessories
Accessories....................................................479
Ford Protect
Ford Protect
...................................................481
Scheduled Maintenance
General Maintenance Information
.......483
Normal Scheduled Maintenance..........486
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Special Operating Conditions Scheduled
Maintenance.............................................489
Scheduled Maintenance Record............491
Appendices
End User License Agreement.................502
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We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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Replace the filter at regular intervals. See
Scheduled Maintenance (page 483).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(If Equipped)
The remote start feature allows you to
pre-condition the interior of your vehicle.
The climate control system works to
achieve comfort according to your previous
settings.
Note: You cannot adjust the system during
remote start operation.
Turn the ignition on to return the system
to its previous settings. You can now make
adjustments normally, but you need to turn
certain vehicle-dependent features back
on, such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
You can adjust the default remote start
settings using the information display
controls. See
Information Displays
(page 99).
Automatic Settings
In hot weather, the system is set to
72°F
(22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
information display).
In moderate weather, the system either
heats or cools (based on previous
settings). The rear defroster, heated
mirrors and heated seats do not
automatically turn on. In cold weather, the system is set to
72°F
(22°C). The heated seats are set to high
(if available, and selected to AUTO in the
information display). The rear defroster
and heated mirrors automatically turn on.
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Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of your
vehicle
’s fuel economy under current
driving conditions. Keeping records during
summer and winter will show how
temperature impacts fuel economy.
Conditions
• Heavily loading your vehicle reduces
fuel economy.
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's
load in the Load Carrying chapter. See
Load Limit
(page 232).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Weight-distributing Hitches WARNING
Do not adjust a weight-distributing
hitch to any position where the rear
bumper of the vehicle is higher than
it was before attaching the trailer. Doing
so will defeat the function of the
weight-distributing hitch, which may cause
unpredictable handling, and could result
in serious personal injury. When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the
trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
half the way down from H2, toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat Steps 2-6.
When the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer.
Safety Chains
Note: Never attach safety chains to the
bumper.
Always connect the safety chains to the
hook retainers of your vehicle hitch.
To connect the trailer ’s safety chains, cross
them under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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