Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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(If Equipped)
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
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CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from one of the screens
shown below. Your screen may not contain
all of the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 414). Driver temperature:
Touch up or down to adjust the temperature.
A
Heated steering wheel:
B
Note:
This feature only functions when you switch the engine on.
Touch this icon to switch the heated steering wheel on and off. It takes about
5 minutes to warm the steering wheel to 74°F in temperatures as low as -4°F.
The wheel maintains an approximate temperature of 90°F and operates
independently from the heated seats and other climate-control functions. The
heating element is in between the leather covering and foam core to help provide
maximum heat without adversely affecting the feel of the steering wheel.
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(If Equipped)E205823
Blind Spot Information System..............189
False Alerts........................................................... 192
Switching the System Off and On...............193
System Errors....................................................... 192
System Limitations............................................ 192
Using the System............................................... 189
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check........................................252
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................218
Bulb Specification Chart..........................260
C
California Proposition 65..............................11
Capacities and Specifications...............308 Specifications..................................................... 309
Car Wash See: Cleaning the Exterior.............................. 265
Center Console
..............................................143
Changing a Bulb...........................................257 Central High-mounted Brake Lamp
Bulb................................................................... 260
Fog Lamp Bulb................................................... 259
Front Direction Indicator Bulb....................... 258
Headlamp Bulb.................................................. 258
LED Central High-mounted Brake Lamp Bulb................................................................... 260
LED Direction Indicator and Side Marker Bulbs.................................................................. 259
LED Headlamp Bulb......................................... 258
LED Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 260
License Plate Lamp Bulb............................... 260
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs.................................................................. 259
Side Direction Indicator Bulb........................ 260
Side Marker Bulb............................................... 258
Changing a Fuse............................................241 Fuses....................................................................... 241Changing a Road Wheel............................297
Dissimilar Spare Wheel and Tire Assembly
Information
...................................................... 297
Location of the Spare Tire and Tools.........298
Tire Change Procedure.................................... 299
Changing the 12V Battery.........................253 Battery Management System....................... 254
Changing the Engine Air Filter.................262
Changing the Wiper Blades.....................255
Checking MyKey System Status..............50
Checking the Wiper Blades......................255
Childminder Mirror
..........................................81
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27
Cleaning Leather Seats.............................268 With King Ranch Edition................................. 269
Without King Ranch Edition.......................... 268
Cleaning Products
.......................................264
Cleaning the Alloy Wheels.......................270
Cleaning the Engine...................................266
Cleaning the Exterior..................................265 Exterior Chrome Parts...................................... 265
Exterior Plastic Parts........................................ 265
Stripes or Graphics............................................ 265
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior....................................267
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys.......................................49
Climate............................................................396
Climate Control
..............................................112
Climate Controlled Seats..........................134 Cooled Seats........................................................ 134
Coolant Check See: Engine Coolant Check............................ 247
Crash Sensors and Airbag Indicator.......40
Creating a MyKey...........................................48 Programming/Changing Configurable
Settings............................................................... 48
Cruise Control
.................................................69
Principle of Operation....................................... 187
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F
Fastening the Seatbelts..............................30
Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30
Floor Mats........................................................219
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Foot Pedals See: Adjusting the Pedals................................. 70
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect....................................................441 Ford Protect (CANADA ONLY)..................... 442
Ford Protect Extended Service Plans (U.S. Only)................................................................... 441
Four-Wheel Drive.........................................165
Front Fog Lamps............................................76
Front Parking Aid
..........................................183
Fuel and Refueling.......................................150
Fuel Consumption
........................................155
Calculating Fuel Economy.............................. 155
Filling the Fuel Tank........................................... 155
Fuel Filler Funnel Location.........................151
Fuel Filter
........................................................253
Fuel Quality......................................................151 Choosing the Right Fuel.................................... 151
Fuel Shutoff
...................................................222
Fuses.................................................................233
Fuse Specification Chart...........................233 Passenger Compartment Fuse Panel........237
Power Distribution Box.................................... 233
G
Garage Door Opener See: Universal Garage Door Opener...........136
Gauges...............................................................84 Type 1 and 2............................................................ 84
Type 3....................................................................... 86
General Information on Radio Frequencies...................................................42
Intelligent Access................................................. 42
General Maintenance Information.......443 Multi-Point Inspection..................................... 445
Owner Checks and Services......................... 444
Protecting Your Investment........................... 443
Why Maintain Your Vehicle?......................... 443Why Maintain Your Vehicle at Your
Dealership?..................................................... 443
Getting Assistance Outside the U.S. and Canada.........................................................229
Getting the Services You Need...............226 Away From Home.............................................. 226
H
Handbrake See: Parking Brake.............................................. 174
Hazard Warning Flashers..........................222
HDC See: Using Hill Descent Control.................... 180
Headlamp Adjusting See: Adjusting the Headlamps..................... 256
Headlamp Removal See: Removing a Headlamp.......................... 257
Head Restraints
..............................................121
Adjusting the Head Restraint......................... 122
Heated Seats
..................................................133
Front Seats............................................................ 133
Rear Seats............................................................. 133
Heated Steering Wheel...............................69
Heated Windows and Mirrors..................120 Heated Exterior Mirror....................................... 120
Heated Rear Window........................................ 120
Heating See: Climate Control........................................... 112
Hill Start Assist..............................................174 Switching the System On and Off................175
Using Hill Start Assist........................................ 175
Hints on Controlling the Interior Climate...........................................................116
Cooling the Interior Quickly............................. 118
General Hints........................................................ 116
Heating the Interior Quickly.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
Side Window Defogging in Cold Weather.............................................................. 118
Hints on Driving With Anti-Lock Brakes
.............................................................173
Home Screen.................................................378
Hood Lock See: Opening and Closing the Hood..........243
490
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I
Ignition Switch...............................................144
In California (U.S. Only).............................227
Information Display Control......................69
Information Displays......................................91
General Information............................................. 91
Information Messages................................102 4WD Messages...................................................... 111
AdvanceTrac ™ / Traction Control
Messages.......................................................... 103
Alarm Messages................................................. 103
Battery and Charging System Messages.......................................................... 103
Blind Spot Information System Messages.......................................................... 104
Brake System Messages.................................. 104
Door Messages.................................................... 104
Engine Messages................................................ 105
Fuel Messages..................................................... 105
Keys and Intelligent Access Messages.......................................................... 105
Maintenance Messages................................... 106
MyKey ™ Messages............................................ 107
Off Road Messages............................................ 107
Park Aid Messages............................................. 108
Power Steering Messages.............................. 108
Remote Start Messages.................................. 109
Suspension System Messages..................... 109
Tire Messages...................................................... 109
Trailer Messages................................................. 109
Transmission Messages.................................... 110
Installing Child Restraints.............................17 Child Seats............................................................... 17
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats..................................................................... 21
Using Lap and Shoulder Belts ......................... 18
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 20
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Interior Lamps..................................................77
Front Row Map and Dome Lamps.................77
Front Row Map Lamps........................................ 77
Rear Cargo Lamp.................................................. 78
Second Row Map Lamps................................... 77Interior Mirror....................................................81
Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
...................................................58
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 58
Unlocking and Locking the Doors.................. 60
Keyless Starting
............................................144
Ignition Modes..................................................... 145
Keys and Remote Controls
.........................42
Principle of Operation......................................... 42
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Limited Slip Differential
..............................172
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 198
Locking and Unlocking.................................52 Activating Intelligent Access............................ 52
Autolock................................................................... 53
Auto Relock............................................................ 53
Autounlock............................................................. 54
Battery Saver......................................................... 54
Enabling or Disabling Autolock and Autounlock........................................................ 54
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Illuminated Entry..................................................
54
Illuminated Exit..................................................... 54
Power Door Locks................................................ 52
Remote Control..................................................... 52
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 53
Smart Unlocks for Intelligent Access Keys...................................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 297
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................112
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)...........................................113
Manual Liftgate...............................................54
Closing the Liftgate............................................. 56
Opening the Liftgate........................................... 55
Opening the Liftgate Window......................... 55
Manual Seats.................................................123 Manual Lumbar .................................................. 124
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment............................................ 123
Media Hub
......................................................323
Memory Function..........................................125
Easy Entry and Exit Feature............................ 126
Saving a PreSet Position.................................. 125
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors..............120
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Moonroof...........................................................82 Bounce-Back......................................................... 83
Opening and Closing the Moonroof..............83
Venting the Moonroof........................................ 83
Motorcraft Parts
..........................................304
MyKey Troubleshooting................................51
MyKey ™
.............................................................47
Principle of Operation......................................... 47N
Navigation.....................................................404
cityseeker................................................................ 411
Destination Mode............................................. 405
Map Mode............................................................ 404
Navigation Map Updates.................................. 411
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link..................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........446 Intelligent Oil-Life Monitor............................ 446
Normal Maintenance Intervals..................... 447
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
........................................143
P
Parking Aids
....................................................182
Principle of Operation....................................... 182
Parking Brake
..................................................174
Passive Anti-Theft System..........................61 SecuriLock®............................................................ 61
PATS See: Passive Anti-Theft System...................... 61
Pedals
.................................................................70
Perchlorate.........................................................11
Phone
..............................................................399
During a Phone Call.......................................... 402
Making Calls......................................................... 401
Pairing Your Cell Phone for the First Time.................................................................. 399
Phone Menu....................................................... 400
Receiving Calls................................................... 402
Smartphone Connectivity............................. 403
Text Messaging.................................................. 403
Power Door Locks See: Locking and Unlocking............................. 52
492
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Power Liftgate.................................................56
Obstacle Detection............................................. 58
Opening and Closing the Liftgate................... 57
Stopping the Liftgate Movement................... 58
Power Running Boards
................................63
Power Seats....................................................124
Power Lumbar...................................................... 125
Power Recline...................................................... 124
Power Windows
..............................................79
Accessory Delay.................................................... 79
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................15
R
Rear Axle
...........................................................172
Rear Parking Aid............................................182
Obstacle Distance Indicator........................... 183
Rear Passenger Climate Controls...........119
Rear Quarter Windows
................................82
Rear Seats.......................................................126
Adjusting the Second Row Center 20%
Seat...................................................................... 131
Adjusting the Second Row Outboard 40% Seat for E-Z Entry.......................................... 128
Exiting the Third Row........................................ 129
Folding Down the Second Row 40% Seat ........................................................................\
...... 126
Folding Down the Third Row Seats to the Load Floor.......................................................... 131
Folding the Second Row Center 20% Seat ........................................................................\
...... 130
Placing the Second Row Outboard 40% Seats in Cargo Mode..................................... 127
PowerFold™ Third Row Seat......................... 132
Reclining the Second Row Outboard 40% Seatback........................................................... 129
Returning to the Upright Position from the Full Lowered Load Floor Position............128
Third Row Seats................................................... 131
Rear Under Floor Storage.........................196 Cargo Management System.......................... 196
Cargo Shelf and Divider................................... 196
Third Row Storage Bin...................................... 197Rear View Camera.......................................184
Using the Rear View Camera System.........184
Rear View Camera See: Rear View Camera................................... 184
Rear Window Wiper and Washers...........72 Rear Window Washer.......................................... 72
Rear Window Wiper............................................. 72
Recommended Towing Weights...........204
Reduced Engine Performance.................218
Refueling..........................................................152 System Warnings................................................ 154
Remote Control..............................................43 Car Finder................................................................ 45
Integrated Keyhead Transmitter..................... 43
Intelligent Access Key......................................... 43
Memory Feature................................................... 46
Remote Start......................................................... 45
Replacing the Battery......................................... 44
Sounding the Panic Alarm................................ 45
Remote Start
.................................................120
Automatic Settings............................................ 120
Removing a Headlamp
..............................257
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)...............................................................231
Reporting Safety Defects (U.S. Only)...............................................................231
Roadside Assistance
...................................221
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 221
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................222
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
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