2017 FORD EXPEDITION USB port

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
435
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
438
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

Cruise control
See: Using Cruise Control................................ 187
Customer Assistance.................................226
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................75
Type 1 - Conventional
(Non-Configurable)........................................ 75
Type 2 - Configurable.......................................... 75
Digital Radio...................................................318 HD Radio Reception and Station
Troubleshooting............................................. 319
Direction Indicators
........................................76
Lane Change.......................................................... 76
Doors and Locks.............................................52
Drive Control
..................................................194
Driver Select Suspension................................ 194
Driver and Passenger Airbags....................37 Children and Airbags.......................................... 38
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids.....................................................189
Driving Hints
...................................................218
Driving Through Water................................219
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving
......................................218
Emission Control System..........................156 On-Board Diagnostics (OBD-II).................... 157
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 157
End User License Agreement.................462 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 462
Engine Block Heater
....................................148
Using the Engine Block Heater...................... 149
Engine Coolant Check................................247 Adding Coolant................................................... 247
Coolant Change................................................. 249
Engine Coolant Temperature Management.................................................. 250Fail-Safe Cooling...............................................
249
Recycled Coolant.............................................. 248
Severe Climates................................................. 249
Engine Immobilizer See: Passive Anti-Theft System...................... 61
Engine Oil Check
..........................................245
Adding Engine Oil.............................................. 245
Engine Oil Dipstick......................................245
Engine Specifications
................................304
Drivebelt Routing............................................... 304
Entertainment..............................................386 AM/FM Radio...................................................... 387
Apps....................................................................... 395
Bluetooth Stereo or USB................................ 394
CD (If equipped)................................................ 393
HD Radio ™ Information (If
Available)........................................................ 390
SIRIUS® Satellite Radio (If Activated)....................................................... 388
Sources................................................................. 386
Supported Media Players, Formats and Metadata Information................................ 395
USB Ports............................................................. 395
Environment
......................................................15
Essential Towing Checks..........................207 Before Towing a Trailer..................................... 213
Hitches................................................................... 207
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 214
Safety Chains...................................................... 209
Trailer Brakes........................................................ 210
Trailer Lamps........................................................ 213
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)...................................................... 207
When Towing a Trailer....................................... 213
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
...............................................80
Auto-Dimming Feature....................................... 81
Blind Spot Monitor............................................... 81
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors....................................... 81
Memory Mirrors...................................................... 81
Power Exterior Mirrors........................................ 80
Power-Folding Mirrors....................................... 80
Signal Indicator Mirrors....................................... 81
489
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index

SYNC™ 3 Troubleshooting......................426
SYNC™ Applications and
Services........................................................340
911 Assist.............................................................. 340
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 344
Vehicle Health Report (If Equipped, United States Only).................................................... 342
SYNC™............................................................324 General Information......................................... 324
SYNC™ Troubleshooting.........................356
T
Tailgate See: Manual Liftgate........................................... 54
See: Power Liftgate............................................. 56
Technical Specifications See: Capacities and Specifications............304
Terrain Response.........................................180
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................228
Tire Care..........................................................276
Glossary of Tire Terminology.......................... 277
Information About Uniform Tire Quality Grading.............................................................. 276
Information Contained on the Tire Sidewall............................................................ 278
Temperature A B C............................................. 277
Traction AA A B C............................................... 276
Treadwear............................................................. 276
Tire Pressure Monitoring System...........292 Changing Tires With a Tire Pressure
Monitoring System....................................... 293
Understanding Your Tire Pressure Monitoring System ...................................... 293
Tires See: Wheels and Tires...................................... 273
Towing a Trailer
............................................203
Load Placement................................................ 203
Towing Points.................................................214
Towing the Vehicle on Four Wheels...........................................................215
Emergency Towing............................................. 215
Four-wheel-down Towing............................... 216
Recreational Towing.......................................... 215
Towing.............................................................203 Traction Control
.............................................176
Principle of Operation....................................... 176
Trailer Sway Control
...................................204
Transfer Case Fluid Check.........................251
Transmission Code Designation
............307
Transmission..................................................159
Transmission See: Transmission.............................................. 159
U
Under Hood Overview...............................244
Universal Garage Door Opener...............136 HomeLink Wireless Control System............136
USB Port..........................................................323
Using Cruise Control....................................187 Switching Cruise Control Off......................... 188
Switching Cruise Control On and Off..........187
Using Four-Wheel Drive.............................165 4WD Indicator Lights........................................ 165
4WD Switch Positions...................................... 165
Driving Off-Road With Truck and Utility Vehicles.............................................................. 167
How Your Vehicle Differs From Other Vehicles.............................................................. 167
Using Hill Descent Control.......................180 Principle of Operation...................................... 180
Using Hill Descent Control............................. 180
Using MyKey With Remote Start Systems
...........................................................51
Using Power Running Boards....................63 Automatic Power Deploy.................................. 63
Automatic Power Stow...................................... 63
Bounce-back......................................................... 64
Enabling and Disabling...................................... 63
Manual Power Deploy........................................ 63
Using Snow Chains......................................291
Using Stability Control................................178 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............178
Using SYNC™ With Your Media Player............................................................348
Accessing Your USB Song Library...............352
Bluetooth Devices and System Settings............................................................ 354
Connecting Your Digital Media Player to the USB Port.......................................................... 348
Media Menu Features........................................ 351
495
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index