2017 FORD EXPEDITION reset

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Oil Change Indicator Reset
(page 246).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other maintenance items
1
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km) Change front axle fluid (Four-wheel drive vehicles).
Change rear axle fluid.
Change transfer case fluid (Four-wheel drive vehicles).
Replace accessory drive belt(s).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease
fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. *
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.*
Every
5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used (Two-wheel drive vehicles).
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exceptions
There are several exceptions to the Normal
Schedule.
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Scheduled Maintenance

Illuminated Entry..................................................
54
Illuminated Exit..................................................... 54
Power Door Locks................................................ 52
Remote Control..................................................... 52
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 53
Smart Unlocks for Intelligent Access Keys...................................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 297
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................112
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)...........................................113
Manual Liftgate...............................................54
Closing the Liftgate............................................. 56
Opening the Liftgate........................................... 55
Opening the Liftgate Window......................... 55
Manual Seats.................................................123 Manual Lumbar .................................................. 124
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment............................................ 123
Media Hub
......................................................323
Memory Function..........................................125
Easy Entry and Exit Feature............................ 126
Saving a PreSet Position.................................. 125
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors..............120
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Moonroof...........................................................82 Bounce-Back......................................................... 83
Opening and Closing the Moonroof..............83
Venting the Moonroof........................................ 83
Motorcraft Parts
..........................................304
MyKey Troubleshooting................................51
MyKey ™
.............................................................47
Principle of Operation......................................... 47N
Navigation.....................................................404
cityseeker................................................................ 411
Destination Mode............................................. 405
Map Mode............................................................ 404
Navigation Map Updates.................................. 411
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link..................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........446 Intelligent Oil-Life Monitor............................ 446
Normal Maintenance Intervals..................... 447
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
........................................143
P
Parking Aids
....................................................182
Principle of Operation....................................... 182
Parking Brake
..................................................174
Passive Anti-Theft System..........................61 SecuriLock®............................................................ 61
PATS See: Passive Anti-Theft System...................... 61
Pedals
.................................................................70
Perchlorate.........................................................11
Phone
..............................................................399
During a Phone Call.......................................... 402
Making Calls......................................................... 401
Pairing Your Cell Phone for the First Time.................................................................. 399
Phone Menu....................................................... 400
Receiving Calls................................................... 402
Smartphone Connectivity............................. 403
Text Messaging.................................................. 403
Power Door Locks See: Locking and Unlocking............................. 52
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Index