
USING HILL DESCENT
CONTROL
Principle of Operation
WARNINGS
Hill descent control cannot controldescent in all surface conditions andcircumstances, such as ice orextremely steep grades. Hill descentcontrol is a driver assist system and cannotsubstitute for good judgment by the driver.Failure to do so may result in loss of vehiclecontrol, crash or serious injury.
Hill descent control does not providehill hold at 0 mph (0 km/h). Whenstopped, the parking brake must beapplied or the vehicle must be placed inpark (P) or it may roll away.
Hill descent control allows the driver to setand maintain vehicle speed whiledescending steep grades in various surfaceconditions.
Hill descent control can maintain vehiclespeeds on downhill grades between 3 mph(5 km/h) and 20 mph (32 km/h). Above20 mph (32 km/h), the system remainsarmed, but descent speed cannot be setor maintained.
Hill descent control requires a coolingdown interval after sustained use. Theamount of time that the feature canremain active before cooling varies withconditions. The system provides a warningin the message center and a chime soundswhen the system is about to disengage forcooling. At this time, manually apply thebrakes to maintain descent speed.
Using Hill Descent Control
Press and release the hilldescent button in the center ofthe terrain management control.The button illuminates and a chime soundswhen you switch this feature on.
To increase descent speed, press theaccelerator pedal until you reach thedesired speed. To decrease descentspeed, press the brake pedal until youreach the desired speed.
Whether accelerating or decelerating, onceyou reach the desired descent speed,remove your feet from the pedals and hilldescent control maintains the chosenvehicle speed.
Note:You may observe noise from the ABSpump motor during hill descent controloperation. This is a normal characteristic ofthe ABS and should be no reason forconcern.
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Terrain Response (If Equipped)

PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, pleaseread and understand the limitationsof the system as contained in thissection. Sensing is only an aid for some(generally large and fixed) objects whenmoving on a flat surface at parking speeds.Certain objects with surfaces that absorbultrasonic waves, surrounding vehicle'sparking aid systems, traffic controlsystems, fluorescent lamps, inclementweather, air brakes, and external motorsand fans may also affect the function ofthe sensing system; this may includereduced performance or a false activation.
To help avoid personal injury, alwaysuse caution when in reverse (R) andwhen using the sensing system.
This system is not designed toprevent contact with small or movingobjects. The system is designed toprovide a warning to assist the driver indetecting large stationary objects to avoiddamaging your vehicle. The system maynot detect smaller objects, particularlythose close to the ground.
Certain add-on devices such as largetrailer hitches, bike or surfboard racksand any device that may block thenormal detection zone of the system, maycreate false beeps.
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. If the sensorsare covered, the system’s accuracy can beaffected. Do not clean the sensors withsharp objects.
Note:If your vehicle sustains damage tothe bumper or fascia, leaving it misalignedor bent, the sensing zone may be alteredcausing inaccurate measurement ofobstacles or false alarms.
Note:The sensing system cannot be turnedoff when a MyKey is present. See Principleof Operation (page 47).
Note:If you attach certain add-on devicessuch as a trailer or bike rack, the rear sensingsystem may detect that add-on device andtherefore provide warnings. It is suggestedthat you disable the rear sensing systemwhen you attach an add-on device to yourvehicle to prevent these warnings.
The sensing system warns the driver ofobstacles within a certain range of yourvehicle. The system turns on automaticallywhenever you switch the ignition on.
You can turn the system on oroff by pressing the parking aidbutton. If your vehicle does nothave a parking aid button, the system canbe switched off through the informationdisplay menu or from the pop-up messagethat appears once you shift thetransmission into reverse (R). See GeneralInformation (page 91).
If a fault is present in the system, a warningmessage appears in the informationdisplay. See Information Messages(page 102).
REAR PARKING AID (If Equipped)
The rear sensors are only active when thetransmission is in reverse (R). As yourvehicle moves closer to the obstacle, therate of the audible warning increases.When the obstacle is less than 12 in(30 cm) away, the warning soundscontinuously. If the system detects astationary or receding object farther than12 in (30 cm) from the corners of thebumper, the tone sounds for only threeseconds. Once the system detects anobject approaching, the warning soundsagain.
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Parking AidsE139213

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel.
If you cannot find unleaded fuel or can onlyget fuel with an anti-knock index lowerthan is recommended for your vehicle,contact our Customer Relationship Center.
The use of leaded fuel in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using leaded fuel mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands,Central America, the Caribbean, and Israel,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (313) 594-4857Fax: (313) 390-0804Email: [email protected]
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Customer Assistance

For customers in Guam, theCommonwealth of the Northern MarianaIslands (CNMI), America Samoa, and theU.S. Virgin Islands, please feel free to callour Toll-Free Number: (800) 841-FORD(3673).
If your vehicle must be serviced while youare traveling or living in Puerto Rico,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (800) 841-FORD (3673)FAX: (313) 390-0804Email: [email protected]
If your vehicle must be serviced while youare traveling or living in the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.
Ford: 80004443673Lincoln: 80004441067If calling from the UAE: 80004441066If calling from the Kingdom of SaudiArabia: 8008443673If calling from Kuwait: 22280384
FAX: +971 4 3327266Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
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Customer Assistance

Protected componentsFuse amp ratingFuse or relay number
Ignition switch.15A28Key inhibit switch.
Radio.20A29GPS.
Front park lamps.15A30
Trailer brake on/off.5A31
Power vent.15A32Driver's window motor.Power inverter.
CCD suspension module.10A33
Rear park assist.10A34Rear camera.BLIS.Heated seat.
Climate module.5A35O/D switch.
Not used.—36
4X4 module.10A37
EC mirror.10A38Moonroof.DVD.AM/FM radio.
Left and right front high beams.15A39
Rear park/tail lamps.10A40
Restraints control module.7.5A41
Not used.—42
Not used.—43
Not used.—44
Not used (spare).5A45
Climate control.10A46
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Fuses

Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may notbe able to accelerate with full power untilthe coolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach higher atemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. Afterseveral minutes, if the temperaturedoes not drop, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restartthe engine and continue.
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Maintenance

•To reduce the chances of interferencefrom another vehicle, perform thesystem reset procedure at least threefeet (one meter) away from anotherFord Motor Company vehicleundergoing the system reset procedureat the same time.
•Do not wait more than two minutesbetween resetting each tire sensor orthe system will time-out and the entireprocedure will have to be repeated onall four wheels.
•A double horn will sound indicating theneed to repeat the procedure.
Performing the System Reset Procedure
Read the entire procedure beforeattempting.
1. Drive the vehicle above 20 mph (32km/h) for at least two minutes, thenpark in a safe location where you caneasily get to all four tires and haveaccess to an air pump.
2.Place the ignition in the off position andkeep the key in the ignition.
3. Cycle the ignition to the on positionwith the engine off.
4. Turn the hazard flashers on then offthree times. You must accomplish thiswithin 10 seconds. If the reset modehas been entered successfully, the hornwill sound once, the system indicatorwill flash and a message is shown inthe information display. If this does notoccur, please try again starting at Step2. If after repeated attempts to enterthe reset mode, the horn does notsound, the system indicator does notflash and no message is shown in theinformation display, seek service fromyour authorized dealer.
5. Train the tire pressure monitoringsystem sensors in the tires using thefollowing system reset sequencestarting with the left front tire in thefollowing clockwise order: Left front(driver's side front tire), Right front(passenger's side front tire), Right rear(passenger's side rear tire), Left rear(driver's side rear tire).
6. Remove the valve cap from the valvestem on the left front tire. Decrease theair pressure until the horn sounds.
Note:The single horn chirp confirms thatthe sensor identification code has beenlearned by the module for this position. If adouble horn is heard, the reset procedurewas unsuccessful, and you must repeat it.
7. Remove the valve cap from the valvestem on the right front tire. Decreasethe air pressure until the horn sounds.
8. Remove the valve cap from the valvestem on the right rear tire. Decrease theair pressure until the horn sounds.
9. Remove the valve cap from the valvestem on the left rear tire. Decrease theair pressure until the horn sounds.Training is complete after the hornsounds for the last tire trained (driver'sside rear tire), the system indicatorstops flashing, and a message is shownin the information display.
10.Turn the ignition off. If two short hornbeeps are heard, the reset procedurewas unsuccessful and you mustrepeat it. If after repeating theprocedure and two short beeps areheard when the ignition is turned tooff, seek assistance from yourauthorized dealer.
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Wheels and Tires

Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Demo navigation route.
Adding or editing Navigation Favorites entries or AvoidAreas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
owner.ford.comwww.syncmyride.ca
Website
www.syncmaroute.ca
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to loginto your owner account and visit the SYNCsoftware update page.
Website
owner.ford.comwww.syncmyride.ca
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SYNC™ 3 (If Equipped)