•Make sure the transmission is in park(P).
•Switch the ignition on. For vehicles witha keyless ignition, see the followinginstructions.
Vehicles with an Ignition Key
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position tostart the engine.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:If you cannot start the engine on thefirst try, wait for a short period and try again.
Vehicles with Keyless Start
Note:Do not touch the accelerator pedal.
Note:You must have your intelligent accesskey in your vehicle in order to shift thetransmission out of park (P).
1. Fully press the brake pedal.
2. Press the push button ignition switch.
The system does not function if:
•The passive key frequencies arejammed.
•The key battery has no charge.
If you are unable to start your vehicle, dothe following:
1. Open the floor console storagecompartment lid.
2. Insert the passive key into the backupslot.
3. With the key in this position, press thebrake pedal then press the push buttonignition switch to switch the ignition onand start your vehicle.
Fast Restart
The fast restart feature allows you torestart your vehicle within 20 seconds ofswitching it off, even if it does not detecta valid passive key.
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Within 20 seconds of switching the engineoff, press the brake pedal and press thepush button ignition switch. After 20seconds, you can no longer start yourvehicle if it does not detect a valid passivekey.
Once your vehicle starts, it remains runninguntil you press the push button ignitionswitch, even if your vehicle does not detecta valid passive key. If you open and closea door while your vehicle is running, thesystem searches for a valid passive key.You cannot start your vehicle if the systemdoes not detect a valid passive key within20 seconds.
Failure to Start
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1. Fully press the brake pedal.
2. Shift into park (P).
3. Fully press the accelerator pedal andhold it there.
4. Start the engine.
Automatic Engine Shutdown
For vehicles with a keyless ignition, thisfeature automatically shuts down theengine if it has been idling for an extendedperiod. The ignition also turns off in orderto save battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timercounting down from 30 seconds. If you donot intervene within 30 seconds, yourvehicle shuts down. Another messageappears in the information display toinform you that your vehicle has shut downto save fuel. Start your vehicle as younormally do.
Automatic Engine Shutdown Override
Note:You cannot permanently switch offthe automatic shutdown feature. When youswitch it off temporarily, it turns on at thenext ignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•You can reset the timer by interactingwith your vehicle, for example pressingthe brake or accelerator pedal.
•You can temporarily switch off theshutdown feature any time the ignitionis on using the information display. SeeInformation Displays (page 91). Thefeature only remains off for the currentignition cycle.
•During the 30-second countdown, thesystem prompts you to press OK orRESET to temporarily switch thefeature off for the current ignition cycleonly.
Stopping the Engine When YourVehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Switch the ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Shift into park (P).
2. Press the push button ignition switch.
3. Apply the parking brake.
Note:The ignition, all electrical circuits andall warning lamps and indicators will beturned off.
Note:If the engine is idling for 30 minutes,the ignition and engine automatically shutdown.
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an emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 152).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctions
present, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the on
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Four Wheel Drive Vehicles
You can only tow a four wheel drive vehiclewith all wheels on the ground by placingthe transfer case in its neutral position andengaging the four-wheel-down towingfeature. Perform the steps outlined in thefollowing section after positioning yourvehicle behind the tow vehicle and properlysecuring them together.
Four-wheel-down Towing
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Entering Four-wheel-down Towing
1. Put the ignition in the on position, butdo not start the engine. If your vehiclehas an ignition key, turn the key to on.If your vehicle has intelligent access,press the engine START/STOP buttontwice without pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to2H.
4. Shift the transmission to position N.
5. Rotate the four-wheel drive switchfrom 2H to 4L and back to 2H fivetimes within seven seconds.
Note:If completed successfully, theinformation display shows NEUTRAL TOWLEAVE IN N or NEUTRAL TOW ENABLEDLEAVE TRANSMISSION IN NEUTRAL.This indicates that your vehicle is safe totow with all wheels on the ground.
Note:If you do not see the message in thedisplay, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts into its neutral position.This is normal.
6. Leave the transmission in position Nand turn the ignition as far as it will gotoward the off position (it will not turnfully off when the transmission is inposition N). If your vehicle has anignition key, you must leave the key inthe ignition while towing. To lock andunlock your vehicle, use the keylessentry keypad or extra set of keys. If yourvehicle has intelligent access, press theengine START/STOP button oncewithout pressing the brake pedal. Youdo not need to leave your keys in thevehicle. You can lock and unlock yourvehicle as you normally do.
7. Release the brake pedal.
WARNINGS
Do not disconnect the battery duringrecreational towing. Doing so willprevent the transfer case fromshifting properly and may cause the vehicleto roll even if the transmission is in P(Park).
Shifting the transfer case to itsneutral position for recreationaltowing may cause the vehicle to beable to roll even if the transmission is in P(Park). The driver or others could beinjured. Make sure the foot brake isdepressed and the vehicle is in a secureand safe position while the transfer caseis being shifted to its neutral position.
Failing to put the transfer case in itsneutral position will damage vehiclecomponents.
Note:You can check four-wheel-downtowing status at any time by opening thedriver's door or turning the ignition to theaccessory or on position and verifying theNEUTRAL TOW ENABLED messagedisplays in the cluster.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle includes a fuel pumpshutoff feature that stops the flow of fuelto the engine. Not every impact will causea shutoff.
Should your vehicle shut off after acollision, you may restart your vehicle. Forvehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable thefuel pump.
For vehicles equipped with a push buttonstart system:
1. Press the START/STOP button toswitch off the ignition.
2. Press the brake pedal and press theSTART/STOP button to switch on theignition.
3.Remove your foot from the brake pedaland press the START/STOP buttonto switch off the ignition.
4. You can either attempt to start theengine by pressing the brake pedal andthe START/STOP button, or switchon the ignition only by pressing theSTART/STOP button withoutpressing the brake pedal. Both waysre-enable the fuel system.
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To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Phone (page 399).
You can select any of the following duringan active phone call:
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SYNC™ 3 (If Equipped)
4
4WDSee: Four-Wheel Drive......................................165
A
A/CSee: Climate Control...........................................112About This Manual...........................................7ABSSee: Brakes............................................................173ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................173Accessories....................................................439Exterior Style.......................................................439Interior Style........................................................439Lifestyle.................................................................439Peace of Mind.....................................................439AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps........................256Horizontal Aim Adjustment............................257Vertical Aim Adjustment................................256Adjusting the Pedals.....................................70Adjusting the Steering Wheel - VehiclesWith: Column Shift/Manual AdjustableSteering Column..........................................65Adjusting the Steering Wheel - VehiclesWith: Floor Shift/Manual AdjustableSteering Column..........................................65Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................66Easy Entry and Exit Feature..............................67End of Travel Position.........................................67Memory Feature....................................................67Airbag Disposal................................................41Air ConditioningSee: Climate Control...........................................112Air FilterSee: Changing the Engine Air Filter.............262AlarmSee: Anti-Theft Alarm........................................62Ambient Lighting............................................78
Anti-Theft Alarm............................................62Arming the Alarm.................................................62Disarming the Alarm...........................................62Appendices....................................................462Apps...................................................................412...................................................................................412SiriusXM Traffic and Travel Link....................413Audible Warnings and Indicators............90Direction Indicator Chime.................................90Headlamps On Warning Chime.....................90Key in Ignition Warning Chime........................90Parking Brake On Warning Chime.................90Audio Control...................................................67Media........................................................................68Seek, Next or Previous.......................................68Type One..................................................................67Type Two.................................................................68Audio System.................................................313General Information..........................................313Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio..............................314Audio Unit - Vehicles With: Sony AM/FM/CD............................................................316Rear Seat Audio Controls................................318Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................74Automatic Climate Control........................115Automatic Transmission...........................159Brake-Shift Interlock.........................................162If Your Vehicle Gets Stuck In Mud orSnow..................................................................164SelectShift™ AutomaticTransmission....................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck..............................................................251Autowipers.........................................................71Auxiliary Power Points.................................141110 Volt AC Power Point....................................14112 Volt DC Power Point......................................141Locations................................................................141
B
BatterySee: Changing the 12V Battery.....................253
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Index