Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information....................................313
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................314
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub......................................................323
SYNC™
General Information...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting.........................356
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439
Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions ScheduledMaintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
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Table of Contents
Blindspot - check enabled or uncheck disabled
Cross Traffic Alert - check enabled or uncheck disabled
Sport, Normal or ComfortDriver SelectSuspension
Normal or TowingDTE Calculation
Front Park Aid - check enabled or uncheck disabled
Rear Park Aid - check enabled or uncheck disabled
Easy Entry / Exit - check enabled or uncheck disabledVehicleAdvancedSettingsSelect timeintervalAutolamp DelayLighting
Autolock - check enabled oruncheck disabledLocks
Autounlock - check enabled oruncheck disabled
All Doors orDriverRemote Unlock
Remaining Life XXX% - Hold OKto resetOil Life
Enable or Disable switchPower Liftgate
Auto, Off or OutPwr RunningBoards
Auto or LastSettingClimate ControlRemote Start
Auto or OffSeats
5, 10 or 15minutesDuration
System - check enabled oruncheck disabled
Courtesy Wipe - check enabled oruncheck disabledWipers
Rain Sensing - check enabled oruncheck disabled
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Information Displays
MAX A/C: Press the button for maximum cooling. Recirculated air flows throughthe instrument panel vents, air conditioning automatically turns on and the fanautomatically adjusts to the highest speed.
G
Recirculated air: Press the button to switch between outside air andrecirculated air. The air currently in the passenger compartment recirculates.This can reduce the time needed to cool the interior and reduce unwanted odorsfrom entering your vehicle.
H
Note: Recirculated air may also turn on and off automatically in instrumentpanel or instrument panel and floor airflow modes during hot weather to improvecooling efficiency.
Passenger temperature control: Adjusts the temperature on the passengerside.I
Fan speed control: Adjusts the volume of air circulated in the vehicle.J
AUTO: Press the button to switch on automatic operation. Adjust to select thedesired temperature. Fan speed, air distribution, air conditioning operation, andoutside or recirculated air are automatically adjusted to heat or cool the vehicleto maintain the desired temperature. You can also switch off dual zone modeby pressing and holding the button for more than two seconds.
K
Air distribution control: Adjust the control to turn airflow from the windshield,instrument panel, or footwell vents on or off. You can distribute air through anycombination of these vents.
L
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
WARNING
Prolonged use of recirculated air maycause the windows to fog up. If thewindows fog up, follow the settingsfor demisting the windshield.
Note:You may feel a small amount of airfrom the footwell air vents regardless of theair distribution setting.
Note:To reduce humidity build-up insideyour vehicle, do not drive with the systemswitched off or with recirculated air alwaysswitched on.
Note:Do not place objects under the frontseats as this may interfere with the airflowto the rear seats.
Note:Remove any snow, ice or leaves fromthe air intake area at the base of thewindshield.
Note:To improve the time to reach acomfortable temperature in hot weather,drive with the windows open until you feelcold air through the air vents.
Manual Climate Control
Note:To reduce fogging of the windshieldduring humid weather, adjust the airdistribution control to the windshield airvents position.
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Climate Control
Automatic Climate Control
Note: Adjusting the settings when yourvehicle interior is extremely hot or cold isnot necessary. The system automaticallyadjusts to heat or cool the interior to yourselected temperature as quickly as possible.For the system to function efficiently, theinstrument panel and side air vents shouldbe fully open.
Note:If you select AUTO during coldoutside temperatures, the system directsairflow to the windshield and side windowvents. In addition, the fan may run at aslower speed until the engine warms up.
Note:If you select AUTO during hot outsidetemperatures, or when the inside of thevehicle is hot, the system automatically usesrecirculated air to maximize interior cooling.When the interior reaches the selectedtemperature, the system automaticallyswitches to using outside air.
Heating the Interior Quickly
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to a high speedsetting.1
Adjust the temperature control to thedesired setting.Adjust the temperature control to thefull heat setting.2
Select the footwell air vents using theair distribution buttons.3
Recommended Settings for Heating
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to the centersetting.1
Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Adjust the temperature control to themidway point of the hot settings.2
Select the footwell air vents using theair distribution buttons.3
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Climate Control
Cooling the Interior Quickly
Vehicle with automatic climate controlVehicle with manual climate control
Press the MAX A/C button.Adjust the temperature control to theMAX A/C position.1
Drive with the windows fully open untilyou feel cold air through the air vents.2
Recommended Settings for Cooling
Vehicle with automatic climate controlVehicle with manual climate control
Press the AUTO button.Adjust the fan speed to the centersetting.1
Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Adjust the temperature control to themidway point of the cold settings.2
Select the instrument panel air ventsusing the air distribution buttons.3
Side Window Defogging in Cold Weather
Vehicle with automatic climate controlVehicle with manual climate control
Press the defrost button.Select the windshield air vents using theair distribution buttons.1
Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Press the A/C button if the indicator isoff.2
Adjust the temperature control to thedesired setting.3
Adjust the fan speed to a high speedsetting.4
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Climate Control
REAR PASSENGER CLIMATE CONTROLS
Fan speed control: Adjust the volume of air circulated in the vehicle.A
Heated seats (if equipped): Press the button to switch the heated seats onand off. See Heated Seats (page 133).B
Temperature control: Control the temperature of the air circulated in yourvehicle.C
Air distribution control: Adjust the control to turn airflow from the instrumentpanel or footwell vents on or off. You can distribute air through any combinationof these vents.
D
Fan speed control lock: When illuminated, you can only operate the rearpassenger settings through the front controls.E
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Climate ControlE188689
HEATED WINDOWS AND
MIRRORS
Heated Rear Window
Note:Make sure the engine is runningbefore operating the heated windows.
Press the button to clear theheated rear window of thin iceand fog. The heated rear windowwill automatically turn off after a shortperiod of time. Start the engine before youswitch the heated rear window on.
Note:Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirror (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors willautomatically turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
REMOTE START (If Equipped)
The remote start feature allows you topre-condition the interior of your vehicle.The climate control system works toachieve comfort according to your previoussettings.
Note:You cannot adjust the system duringremote start operation.
Turn the ignition on to return the systemto its previous settings. You can now makeadjustments normally, but you need to turncertain vehicle-dependent features backon, such as:
•Heated seats.
•Cooled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
You can adjust the default remote startsettings using the information displaycontrols. See Information Displays(page 91).
Automatic Settings
In hot weather, the system is set to 72°F(22°C). The cooled seats are set to high(if available, and selected to AUTO in theinformation display).
In moderate weather, the system eitherheats or cools (based on previoussettings). The rear defroster, heatedmirrors and heated seats do notautomatically turn on.
In cold weather, the system is set to 72°F(22°C). The heated seats are set to high(if available, and selected to AUTO in theinformation display). The rear defrosterand heated mirrors automatically turn on.
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Climate ControlE184884
Press the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
The heated seat module resets at everyignition run cycle. While the ignition is on,press the high or low heated seat switchto enable heating mode. When activated,they will turn off automatically when youturn the engine off.
CLIMATE CONTROLLED SEATS
(If Equipped)
Heated Seats
WARNING
Persons who are unable to feel painto the skin because of advanced age,chronic illness, diabetes, spinal cordinjury, medication, alcohol use, exhaustion,or other physical conditions, must exercisecare when using the seat heater. The seatheater may cause burns even at lowtemperatures, especially if used for longperiods of time. Do not place anything onthe seat that insulates against heat, suchas a blanket or cushion, because this maycause the seat heater to overheat. Do notpuncture the seat with pins, needles, orother pointed objects because this maydamage the heating element which maycause the seat heater to overheat. Anoverheated seat may cause seriouspersonal injury.
Note:Do not do the following:
•Place heavy objects on the seat.
•Operate the seat heater if water or anyother liquid spill on the seat. Allow theseat to dry thoroughly.
The heated seats will only function whenthe engine is running.
Press the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
Cooled Seats
The cooled seats will only function whenthe engine is running.
Press the cooled seat symbol to cyclethrough the various cooling settings andoff. More indicator lights indicate coolersettings.
If the engine falls below 350 RPM whilethe cooled seats are on, the feature willturn itself off. You will need to reactivateit.
Climate Controlled Seat Air FilterReplacement
The climate controlled seat systemincludes air filters. You must replace themperiodically. See ScheduledMaintenance (page 443).
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