2017 FORD ESCAPE reset

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
429
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See (page 89).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
438
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 241). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km) Replace accessory drive belt(s).
4
Replace timing belt (1.6L engine).
Change the PTU and rear axle fluid. See
Special Oper-
ating Conditions Scheduled Maintenance (page 443).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
442
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in your information
display, prompting you to change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under
Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.*
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
443
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter. *
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.**
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and
PTU Maintenance under
Exceptions.
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine
Oil Check (page 241). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
444
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Climate Control............................................104
Collision Warning System.........................192
PRINCIPLE OF OPERATION........................... 192
Coolant Check See: Engine Coolant Check............................ 243
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................50
Programming or Changing Configurable
Settings................................................................ 51
Cross Traffic Alert.........................................187 False Alerts........................................................... 190
Switching the System Off and On...............190
System Errors...................................................... 190
System Lights, Messages and Audible Alerts.................................................................. 189
System Limitations........................................... 190
Using the System................................................ 187
Cruise Control.................................................68 Principle of Operation....................................... 174
Type One................................................................. 68
Type Two................................................................. 68
Cruise control See: Using Cruise Control................................. 174
Customer Assistance
..................................218
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Digital Radio
...................................................321
HD Radio Reception and Station
Troubleshooting............................................ 322
Direction Indicators
........................................76
Driver Alert......................................................180
Using Driver Alert............................................... 180
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
.....................................................180
Driving Hints..................................................209
Driving Through Water................................210 DRL
See: Daytime Running Lamps......................... 74
E
Eco Mode
..........................................................191
Resetting Eco Mode............................................ 191
Type 1........................................................................\
191
Type 2 and 3.......................................................... 191
Economical Driving
.....................................209
Electric Parking Brake.................................154 Applying the Electric Parking brake.............154
Battery With No Charge................................... 156
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 154
Releasing the Electric Parking Brake...........155
Emission Control System...........................141 On-Board Diagnostics (OBD-II).................... 142
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 142
End User License Agreement.................456 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 456
Engine Block Heater.....................................131 Using the Engine Block Heater...................... 132
Engine Coolant Check................................243 Adding Coolant................................................... 243
Coolant Change................................................. 245
Engine Coolant Temperature Management.................................................. 246
Fail-Safe Cooling............................................... 245
Recycled Coolant............................................... 244
Severe Climates................................................. 245
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check
...........................................241
Adding Engine Oil............................................... 241
Engine Oil Dipstick - 1.5L EcoBoost™..................................................241
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................241
Engine Specifications - 1.5L EcoBoost™.................................................294
Drivebelt Routing............................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................294
Drivebelt Routing............................................... 295
475
Escape/Kuga (TM2), enUSA, First Printing Index

K
Keyless Entry.....................................................61
SECURICODE™ Keyless Entry Keypad.........61
Keyless Starting
............................................128
Ignition Modes..................................................... 129
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
L
Lane Keeping System..................................181 Switching the System On and Off................181
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
High Beams............................................................. 72
Lighting...............................................................72 General Information............................................ 72
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 198
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock.................................................................. 56
Autounlock............................................................. 56
Battery Saver.......................................................... 57
Disabled Passive Keys........................................ 56
Illuminated Entry.................................................. 56
Illuminated Exit...................................................... 57
Locking and Unlocking the Doors with the Key Blade............................................................ 53
Opening a Rear Door From the Inside..........54
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Locks...................................................................53
Luggage Covers.............................................196
Lug Nuts See: Changing a Road Wheel....................... 288M
Maintenance.................................................236
General Information......................................... 236
Manual Climate Control
............................104
Manual Liftgate...............................................57
Closing the Liftgate............................................. 58
Opening the Liftgate............................................ 57
Manual Seats
..................................................114
Adjusting the Height of the Driver
Seat...................................................................... 115
Moving the Seat Backward and Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub......................................................326
Memory Function...........................................117 Saving a PreSet Position................................... 117
Message Center See: Information Displays................................. 89
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Moonroof............................................................81 Bounce-Back......................................................... 82
Opening and Closing the Moonroof..............82
Opening and Closing the Sunscreen............82
Venting the Moonroof........................................ 82
Motorcraft Parts - 1.5L EcoBoost™.................................................296
Motorcraft Parts - 2.0L EcoBoost™.................................................297
Motorcraft Parts - 2.5L..............................298
MyKey Troubleshooting
...............................52
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................398 cityseeker............................................................. 405
Destination Mode.............................................. 399
Map Mode............................................................ 398
Navigation Map Updates............................... 405
Navigation Menu............................................... 402
SiriusXM Traffic and Travel Link.................. 405
Waypoints............................................................ 404
478
Escape/Kuga (TM2), enUSA, First Printing Index