To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 408).
You can select any of the following during
an active phone call:
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Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your
smartphone.
When you use smartphone connectivity,
you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Smartphone connectivity disables some
SYNC 3 features.
Most smartphone connectivity features
require mobile data usage.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer (Ford
recommends updating to the latest iOS
version). To enable this feature, plug your
phone into a USB port and select Apple
CarPlay on your SYNC 3 screen. See Media
Hub
(page 326).
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Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)
Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: You vehicle may not have all of these
features. You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
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Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)
Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*. Lifestyle
•
Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo cover.
• Cargo net*.
• Cargo shade.
• Soft cargo organizers.
• Roof racks and carriers*.
• Roof rails and crossbars.
• Recovery hook (towing eye).
• Tablet cradle*.
• Trailer towing accessories.
Peace of Mind
• Bumper mounted warning sensors*.
• Hitch scan*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Escape/Kuga (TM2), enUSA, First Printing Accessories
4
4WD
See: Four-Wheel Drive..................................... 148
A
A/C See: Climate Control......................................... 104
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 153
Accessories....................................................433 Exterior Style....................................................... 433
Interior Style........................................................ 433
Lifestyle................................................................. 433
Peace of Mind..................................................... 433
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............175
Active Park Assist.........................................165 Deactivating the Active Park Assist
Feature.............................................................. 169
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist............................... 165
Troubleshooting the System.......................... 169
Adjusting the Headlamps
..........................251
Horizontal Aim Adjustment........................... 253
Vertical Aim Adjustment.................................. 251
Adjusting the Steering Wheel...................66
Airbag Disposal
...............................................43
Air Conditioning See: Climate Control......................................... 104
Air Filter See: Changing the Engine Air Filter.............259
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65
Appendices....................................................456 Apps.................................................................406
........................................................................\
......... 406
SiriusXM Traffic and Travel Link................... 407
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime.................................................................. 88
Engine On Warning Chime................................ 87
Headlamps On Warning Chime..................... 88
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................88
Audio Control
..................................................66
Type One.................................................................. 67
Type Two................................................................. 67
Audio System
.................................................312
General Information........................................... 312
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................318
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................315
Audio Unit - Vehicles With: AM/FM/ CD....................................................................313
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................319
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................320
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Climate Control......................105 Temperature Control......................................... 107
Automatic High Beam Control
..................75
Activating the System......................................... 75
Manually Overriding the System.................... 76
Automatic Transmission
...........................144
Brake-Shift Interlock Override....................... 146
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 147
SelectShift Automatic ™
Transmission................................................... 145
Transmission Selector Positions.................. 144
Automatic Transmission Fluid Check.............................................................247
Auto-Start-Stop............................................133 Disabling Auto StartStop................................ 134
Enabling Auto StartStop.................................. 133
Autowipers.......................................................69
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Escape/Kuga (TM2), enUSA, First Printing Index
Auxiliary Power Points................................125
110 Volt AC Power Point................................... 125
12 Volt DC Power Point..................................... 125
Locations................................................................ 125
B
Battery See: Changing the 12V Battery..................... 248
Blind Spot Information System..............185 Switching the System Off and On................187
System Errors....................................................... 187
Using the System............................................... 185
Bonnet Lock See: Opening and Closing the Hood..........236
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................247
Brakes
...............................................................153
General Information.......................................... 153
Breaking-In....................................................209
Bulb Specification Chart...........................257
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications - 1.5L EcoBoost™..................................................301
Specifications...................................................... 301
Capacities and Specifications - 2.0L EcoBoost™................................................304
Specifications..................................................... 305
Capacities and Specifications - 2.5L................................................................308
Specifications..................................................... 309
Capacities and Specifications................294
Car Wash See: Cleaning the Exterior............................... 261
Center Console
...............................................127
Changing a Bulb...........................................253 Lamp Assembly Condensation.................... 253
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 255
Replacing Headlamp Bulbs........................... 254
Replacing HID Headlamp Bulbs................... 255
Replacing High-Mount Brake Lamp Bulb.................................................................... 257Replacing License Plate Lamp Bulb...........257
Replacing Reverse Lamp Assembly...........256
Replacing Side Marker Bulbs........................
255
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 256
Changing a Fuse
...........................................234
Fuses...................................................................... 234
Changing a Road Wheel
...........................288
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 288
Tire Change Procedure.................................... 289
Changing the 12V Battery.........................248 Battery Management System....................... 249
Changing the Engine Air Filter................259 Duratec Engines................................................. 260
EcoBoost Engines............................................. 259
Changing the Wiper Blades.....................250 Front Wiper Blades........................................... 250
Rear Window Wiper Blade.............................. 251
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.....................250
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................265
Cleaning Products........................................261
Cleaning the Alloy Wheels.......................265
Cleaning the Engine....................................263
Cleaning the Exterior...................................261 Exterior Chrome Parts...................................... 262
Exterior Plastic Parts........................................ 262
Stripes or Graphics............................................ 262
Underbody........................................................... 262
Under Hood.......................................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................264
Cleaning the Interior...................................264
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys
........................................51
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Escape/Kuga (TM2), enUSA, First Printing Index
Climate Control............................................104
Collision Warning System.........................192
PRINCIPLE OF OPERATION........................... 192
Coolant Check See: Engine Coolant Check............................ 243
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................50
Programming or Changing Configurable
Settings................................................................ 51
Cross Traffic Alert.........................................187 False Alerts........................................................... 190
Switching the System Off and On...............190
System Errors...................................................... 190
System Lights, Messages and Audible Alerts.................................................................. 189
System Limitations........................................... 190
Using the System................................................ 187
Cruise Control.................................................68 Principle of Operation....................................... 174
Type One................................................................. 68
Type Two................................................................. 68
Cruise control See: Using Cruise Control................................. 174
Customer Assistance
..................................218
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Digital Radio
...................................................321
HD Radio Reception and Station
Troubleshooting............................................ 322
Direction Indicators
........................................76
Driver Alert......................................................180
Using Driver Alert............................................... 180
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
.....................................................180
Driving Hints..................................................209
Driving Through Water................................210 DRL
See: Daytime Running Lamps......................... 74
E
Eco Mode
..........................................................191
Resetting Eco Mode............................................ 191
Type 1........................................................................\
191
Type 2 and 3.......................................................... 191
Economical Driving
.....................................209
Electric Parking Brake.................................154 Applying the Electric Parking brake.............154
Battery With No Charge................................... 156
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 154
Releasing the Electric Parking Brake...........155
Emission Control System...........................141 On-Board Diagnostics (OBD-II).................... 142
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 142
End User License Agreement.................456 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 456
Engine Block Heater.....................................131 Using the Engine Block Heater...................... 132
Engine Coolant Check................................243 Adding Coolant................................................... 243
Coolant Change................................................. 245
Engine Coolant Temperature Management.................................................. 246
Fail-Safe Cooling............................................... 245
Recycled Coolant............................................... 244
Severe Climates................................................. 245
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check
...........................................241
Adding Engine Oil............................................... 241
Engine Oil Dipstick - 1.5L EcoBoost™..................................................241
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................241
Engine Specifications - 1.5L EcoBoost™.................................................294
Drivebelt Routing............................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................294
Drivebelt Routing............................................... 295
475
Escape/Kuga (TM2), enUSA, First Printing Index