
Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
423
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 383).
The file format is not
supported by SYNC 3.
Perform a master reset. See
Settings
(page 408).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
424
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
434
Escape/Kuga (TM2), enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH FORD
PROTECT.
Ford Protect (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage.
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Extended
Service Plan. With Ford Protect you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Ford Protect with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect is honored by all authorized
Ford dealers in the U.S., Canada and
Mexico.
That means you get:
• Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
Less Cost to Properly Maintain Your
Vehicle
Ford Protect also offers a Premium
Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about the cost of
your vehicle ’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
435
Escape/Kuga (TM2), enUSA, First Printing Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
439
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
440
Escape/Kuga (TM2), enUSA, First Printing Scheduled Maintenance

Auxiliary Power Points................................125
110 Volt AC Power Point................................... 125
12 Volt DC Power Point..................................... 125
Locations................................................................ 125
B
Battery See: Changing the 12V Battery..................... 248
Blind Spot Information System..............185 Switching the System Off and On................187
System Errors....................................................... 187
Using the System............................................... 185
Bonnet Lock See: Opening and Closing the Hood..........236
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................247
Brakes
...............................................................153
General Information.......................................... 153
Breaking-In....................................................209
Bulb Specification Chart...........................257
C
Cabin Air Filter
................................................110
California Proposition 65..............................11
Capacities and Specifications - 1.5L EcoBoost™..................................................301
Specifications...................................................... 301
Capacities and Specifications - 2.0L EcoBoost™................................................304
Specifications..................................................... 305
Capacities and Specifications - 2.5L................................................................308
Specifications..................................................... 309
Capacities and Specifications................294
Car Wash See: Cleaning the Exterior............................... 261
Center Console
...............................................127
Changing a Bulb...........................................253 Lamp Assembly Condensation.................... 253
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 255
Replacing Headlamp Bulbs........................... 254
Replacing HID Headlamp Bulbs................... 255
Replacing High-Mount Brake Lamp Bulb.................................................................... 257Replacing License Plate Lamp Bulb...........257
Replacing Reverse Lamp Assembly...........256
Replacing Side Marker Bulbs........................
255
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 256
Changing a Fuse
...........................................234
Fuses...................................................................... 234
Changing a Road Wheel
...........................288
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 288
Tire Change Procedure.................................... 289
Changing the 12V Battery.........................248 Battery Management System....................... 249
Changing the Engine Air Filter................259 Duratec Engines................................................. 260
EcoBoost Engines............................................. 259
Changing the Wiper Blades.....................250 Front Wiper Blades........................................... 250
Rear Window Wiper Blade.............................. 251
Checking MyKey System Status................51 MyKey Distance...................................................... 51
Number of Admin Keys....................................... 51
Number of MyKeys............................................... 51
Checking the Wiper Blades.....................250
Child Restraint and Seatbelt Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Cleaning Leather Seats.............................265
Cleaning Products........................................261
Cleaning the Alloy Wheels.......................265
Cleaning the Engine....................................263
Cleaning the Exterior...................................261 Exterior Chrome Parts...................................... 262
Exterior Plastic Parts........................................ 262
Stripes or Graphics............................................ 262
Underbody........................................................... 262
Under Hood.......................................................... 262
Cleaning the Instrument Panel and Instrument Cluster Lens........................264
Cleaning the Interior...................................264
Cleaning the Windows and Wiper Blades...........................................................263
Clearing All MyKeys
........................................51
474
Escape/Kuga (TM2), enUSA, First Printing Index

Climate Control............................................104
Collision Warning System.........................192
PRINCIPLE OF OPERATION........................... 192
Coolant Check See: Engine Coolant Check............................ 243
Crash Sensors and Airbag Indicator........42
Creating a MyKey
...........................................50
Programming or Changing Configurable
Settings................................................................ 51
Cross Traffic Alert.........................................187 False Alerts........................................................... 190
Switching the System Off and On...............190
System Errors...................................................... 190
System Lights, Messages and Audible Alerts.................................................................. 189
System Limitations........................................... 190
Using the System................................................ 187
Cruise Control.................................................68 Principle of Operation....................................... 174
Type One................................................................. 68
Type Two................................................................. 68
Cruise control See: Using Cruise Control................................. 174
Customer Assistance
..................................218
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................74 Type 1 - Conventional
(Non-Configurable)........................................ 74
Type 2 - Configurable.......................................... 74
Digital Radio
...................................................321
HD Radio Reception and Station
Troubleshooting............................................ 322
Direction Indicators
........................................76
Driver Alert......................................................180
Using Driver Alert............................................... 180
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids
.....................................................180
Driving Hints..................................................209
Driving Through Water................................210 DRL
See: Daytime Running Lamps......................... 74
E
Eco Mode
..........................................................191
Resetting Eco Mode............................................ 191
Type 1........................................................................\
191
Type 2 and 3.......................................................... 191
Economical Driving
.....................................209
Electric Parking Brake.................................154 Applying the Electric Parking brake.............154
Battery With No Charge................................... 156
Parking On a Hill (Vehicles With a Manual Transmission) ................................................ 154
Releasing the Electric Parking Brake...........155
Emission Control System...........................141 On-Board Diagnostics (OBD-II).................... 142
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 142
End User License Agreement.................456 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 456
Engine Block Heater.....................................131 Using the Engine Block Heater...................... 132
Engine Coolant Check................................243 Adding Coolant................................................... 243
Coolant Change................................................. 245
Engine Coolant Temperature Management.................................................. 246
Fail-Safe Cooling............................................... 245
Recycled Coolant............................................... 244
Severe Climates................................................. 245
Engine Immobilizer See: Passive Anti-Theft System..................... 63
Engine Oil Check
...........................................241
Adding Engine Oil............................................... 241
Engine Oil Dipstick - 1.5L EcoBoost™..................................................241
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................241
Engine Specifications - 1.5L EcoBoost™.................................................294
Drivebelt Routing............................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................294
Drivebelt Routing............................................... 295
475
Escape/Kuga (TM2), enUSA, First Printing Index