
General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
432
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3 (If Equipped)

Engine Specifications - 2.5L....................295
Drivebelt Routing............................................... 296
Entertainment..............................................383 AM/FM Radio...................................................... 384
Apps........................................................................\
392
Bluetooth Stereo or USB................................. 391
CD........................................................................\
... 390
HD Radio ™ Information (If
Available)......................................................... 387
SIRIUS® Satellite Radio (If Activated)........................................................ 385
Sources................................................................. 384
Supported Media Players, Formats and Metadata Information................................ 392
USB Ports............................................................. 392
Environment......................................................14
EPB See: Electric Parking Brake............................. 154
Essential Towing Checks..........................206 Before Towing a Trailer.................................... 207
Hitches.................................................................. 206
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 207
Safety Chains...................................................... 206
Trailer Brakes...................................................... 206
Trailer Lamps...................................................... 206
When Towing a Trailer...................................... 207
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................435 EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 436
Ford Protect (U.S. Only)................................. 435
Exterior Mirrors................................................79
Blind Spot Monitor.............................................. 80
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Memory Mirrors.................................................... 80
Power Exterior Mirrors........................................ 79
F
Fastening the Seatbelts..............................28 How to Extract Seatbelts in the Rear
Outboard Positions........................................ 30
Seatbelt Locking Modes.................................... 29Using Seatbelts During Pregnancy................28
Floor Mats
.......................................................210
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
US Only...................................................................... 11
Four-Wheel Drive
.........................................148
Principle of Operation....................................... 148
Front Fog Lamps............................................76
Front Parking Aid
..........................................162
Obstacle Distance Indicator........................... 163
Front Passenger Sensing System.............37
Fuel and Refueling.......................................135
Fuel Consumption
.......................................140
Calculating Fuel Economy.............................. 140
Filling the Fuel Tank.......................................... 140
Fuel Filler Funnel Location........................136
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff
....................................................213
Fuses.................................................................225
Fuse Specification Chart
...........................225
Luggage Compartment Fuse Panel.............231
Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 225
Pre-Fuse Box....................................................... 225
G
Garage Door Opener See: Universal Garage Door Opener...........120
Gauges...............................................................83 Engine Coolant Temperature Gauge............84
Fuel Gauge............................................................. 84
Information Display............................................. 83
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information........437 Multi-Point Inspection..................................... 439
Owner Checks and Services......................... 438
Protecting Your Investment........................... 437
Why Maintain Your Vehicle?.......................... 437
Why Maintain Your Vehicle at Your Dealership?..................................................... 437
Getting Assistance Outside the U.S. and Canada...........................................................221
476
Escape/Kuga (TM2), enUSA, First Printing Index

Universal Garage Door Opener...............120
HomeLink Wireless Control System...........120
USB Port
.........................................................326
Using Adaptive Cruise Control.................175 Automatic Braking.............................................. 176
Automatic Cancel............................................... 178
Changing the Set Speed................................... 177
Detection Beam Issues..................................... 176
Forward Alert Function..................................... 179
Setting a Speed.................................................... 177
Setting the Vehicle Gap.................................... 177
Standby Mode...................................................... 178
Switching the System Off................................ 178
Switching the System On................................. 177
Using the System................................................. 177
Using Cruise Control....................................174 Switching Cruise Control Off.......................... 174
Switching Cruise Control On........................... 174
Using Four-Wheel Drive
.............................148
Driving in Special Conditions With
Four-Wheel Drive.......................................... 148
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
.....................................284
Using Stability Control...............................160
Using SYNC™ With Your Media Player............................................................348
Accessing Your USB Song Library...............352
Bluetooth Devices and System Settings............................................................ 354
Connecting Your Digital Media Player to the USB Port.......................................................... 348
Media Menu Features....................................... 352
Media Voice Commands................................ 349
USB 2...................................................................... 354
Voice Commands for Audio Sources.........355
Using SYNC™ With Your Phone.............331 Accessing Features through the Phone
Menu.................................................................. 336
Accessing Your Phone Settings................... 339
Bluetooth Devices............................................. 340
Making Calls........................................................ 334
Pairing a Phone for the First Time................331
Pairing Subsequent Phones.......................... 332
Phone Options during an Active Call.........335
Phone Voice Commands................................ 333
Receiving Calls.................................................... 335
System Settings.................................................. 341Text Messaging...................................................
337
Using Traction Control................................158 Switching the System Off............................... 158
System Indicator Lights and Messages.......................................................... 158
Using a Switch..................................................... 158
Using the Information Display Controls............................................................. 158
Using Voice Recognition
...........................329
Audio Voice Commands................................. 378
Initiating a Voice Session................................ 329
Mobile App Voice Commands....................... 381
Navigation Voice Commands....................... 380
Phone Voice Commands................................ 379
SiriusXM Traffic and Travel Link Voice Commands..................................................... 382
System Interaction and Feedback..............330
Voice Settings Commands............................ 382
Utilizing the Mediation/Arbitration Program (Canada Only)..........................221
V
Vehicle Care....................................................261 General Information.......................................... 261
Vehicle Certification Label
......................300
Vehicle Identification Number...............299
Vehicle Storage
............................................266
Battery.................................................................... 267
Body....................................................................... 266
Brakes..................................................................... 267
Cooling system................................................... 267
Engine.................................................................... 266
Fuel system.......................................................... 267
General.................................................................. 266
Miscellaneous...................................................... 267
Removing Vehicle From Storage.................. 267
Tires........................................................................\
. 267
Ventilation See: Climate Control......................................... 104
VIN See: Vehicle Identification Number............299
Voice Control
....................................................67
W
Warning Lamps and Indicators................85 Adaptive Cruise Control.................................... 85
482
Escape/Kuga (TM2), enUSA, First Printing Index