Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
MyFord Mobile ™ with Embedded
Modem (If Equipped)
Connect to your vehicle using the MyFord
Mobile app on your smartphone. The
embedded modem in your vehicle
communicates with the app and allows
you to start, lock, unlock and locate your
vehicle remotely. The app also connects
you with other vehicle resources like a
parking locator, roadside assistance, dealer
locations and Ford Support. MyFord Mobile
is supported by Android and iPhone and it
is available through the App Store and
Google Play. The MyFord mobile app is
available through a free download.
Services included for four years. Text and
data rates apply to usage.
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
When the installation is complete, take the
USB drive back to the computer to report
the update. Log into your owner account
and return to the SYNC software update
page and confirm that you have installed
the update. Insert the USB drive used for
the update into your computer and choose
to report your update. The website updates
your records to reflect your current
software version.
373
Escape/Kuga (TM2), enUSA, First Printing SYNC™ 3
(If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics*.
• Hood deflector*.
• Side window deflectors.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*. Lifestyle
•
Ash cup or smoker's packages.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo cover.
• Cargo net*.
• Cargo shade.
• Soft cargo organizers.
• Roof racks and carriers*.
• Roof rails and crossbars.
• Recovery hook (towing eye).
• Tablet cradle*.
• Trailer towing accessories.
Peace of Mind
• Bumper mounted warning sensors*.
• Hitch scan*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
433
Escape/Kuga (TM2), enUSA, First Printing Accessories
K
Keyless Entry.....................................................61
SECURICODE™ Keyless Entry Keypad.........61
Keyless Starting
............................................128
Ignition Modes..................................................... 129
Keys and Remote Controls.........................44 Principle of Operation........................................ 44
L
Lane Keeping System..................................181 Switching the System On and Off................181
Lighting Control
...............................................72
Headlamp Flasher................................................ 73
High Beams............................................................. 72
Lighting...............................................................72 General Information............................................ 72
Load Carriers See: Roof Racks and Load Carriers..............197
Load Carrying
.................................................196
Load Limit.......................................................198
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 198
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock.................................................................. 56
Autounlock............................................................. 56
Battery Saver.......................................................... 57
Disabled Passive Keys........................................ 56
Illuminated Entry.................................................. 56
Illuminated Exit...................................................... 57
Locking and Unlocking the Doors with the Key Blade............................................................ 53
Opening a Rear Door From the Inside..........54
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Locks...................................................................53
Luggage Covers.............................................196
Lug Nuts See: Changing a Road Wheel....................... 288M
Maintenance.................................................236
General Information......................................... 236
Manual Climate Control
............................104
Manual Liftgate...............................................57
Closing the Liftgate............................................. 58
Opening the Liftgate............................................ 57
Manual Seats
..................................................114
Adjusting the Height of the Driver
Seat...................................................................... 115
Moving the Seat Backward and Forward.............................................................. 114
Recline Adjustment............................................ 115
Media Hub......................................................326
Memory Function...........................................117 Saving a PreSet Position................................... 117
Message Center See: Information Displays................................. 89
Mirrors See: Heated Windows and Mirrors...............110
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Moonroof............................................................81 Bounce-Back......................................................... 82
Opening and Closing the Moonroof..............82
Opening and Closing the Sunscreen............82
Venting the Moonroof........................................ 82
Motorcraft Parts - 1.5L EcoBoost™.................................................296
Motorcraft Parts - 2.0L EcoBoost™.................................................297
Motorcraft Parts - 2.5L..............................298
MyKey Troubleshooting
...............................52
MyKey ™.............................................................49
Principle of Operation........................................ 49
N
Navigation......................................................398 cityseeker............................................................. 405
Destination Mode.............................................. 399
Map Mode............................................................ 398
Navigation Map Updates............................... 405
Navigation Menu............................................... 402
SiriusXM Traffic and Travel Link.................. 405
Waypoints............................................................ 404
478
Escape/Kuga (TM2), enUSA, First Printing Index
Normal Scheduled Maintenance..........440
Intelligent Oil-Life Monitor™........................ 440
Normal Maintenance Intervals...................... 441
O
Oil Change Indicator Reset......................242
Oil Check See: Engine Oil Check....................................... 241
Opening and Closing the Hood..............236
Closing the Hood................................................ 237
Opening the Hood............................................. 236
Ordering Additional Owner's Literature......................................................222
Obtaining a French Owner ’s Manual..........223
Overhead Console
........................................127
P
Parking Aids
.....................................................161
Principle of Operation........................................ 161
Passive Anti-Theft System
.........................63
SecuriLock®........................................................... 63
PATS See: Passive Anti-Theft System..................... 63
Perchlorate.........................................................11
Personal Safety System ™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................393 During a Phone Call.......................................... 396
Making Calls........................................................ 395
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls................................................... 396
Smartphone Connectivity.............................. 397
Text Messaging................................................... 397
Post-Crash Alert System...........................216
Power Door Locks See: Locking and Unlocking............................. 53
Power Liftgate
.................................................58
Hands-Free Feature........................................... 60
Obstacle Detection............................................. 60
Opening and Closing the Liftgate.................. 58
Setting the Liftgate Open Height.................. 60
Stopping the Liftgate Movement.................. 60Power Seats
.....................................................115
Power Lumbar....................................................... 117
Power Steering Fluid Check.....................247
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................14
R
Rear Parking Aid
.............................................161
Obstacle Distance Indicator........................... 162
Rear Seat Armrest.........................................119
Rear Seats........................................................118 Folding the Seatback......................................... 118
Recline Adjustment............................................ 118
Unfolding the Seatback.................................... 118
Rear Under Floor Storage.........................196 Adjustable Load Floor...................................... 196
Cargo Management System.......................... 196
Rear View Camera.........................................171 Using the Rear View Camera System...........171
Rear View Camera See: Rear View Camera..................................... 171
Rear Window Wiper and Washers............71 Rear Window Washer.......................................... 71
Rear Window Wiper.............................................. 71
Recommended Towing Weights...........204
Refueling..........................................................137 System Warnings................................................ 139
Remote Control..............................................45 Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 45
Intelligent Access Key......................................... 45
Memory Feature................................................... 48
Remote Start.......................................................... 47
Replacing the Battery......................................... 46
Sounding the Panic Alarm................................ 47
Remote Start..................................................110 Automatic Settings.............................................. 111
Removing a Headlamp
..............................253
Repairing Minor Paint Damage..............265
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
479
Escape/Kuga (TM2), enUSA, First Printing Index
Scheduled Maintenance and Mechanical
Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)..............................................................223
Reporting Safety Defects (U.S. Only)
..............................................................223
Roadside Assistance...................................212
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 212
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 213
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 213
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 212
Vehicles Sold in the United States: Using Roadside Assistance.................................... 212
Roadside Emergencies...............................212
Roof Racks and Load Carriers..................197 Adjusting the Crossbar..................................... 197
Running-In See: Breaking-In................................................ 209
Running Out of Fuel
....................................136
Adding Fuel From a Portable Fuel
Container........................................................... 137
Filling a Portable Fuel Container................... 137
S
Safety Canopy ™
............................................40
Safety Precautions.......................................135
Satellite Radio..............................................324
Satellite Radio Electronic Serial Number
(ESN)................................................................. 325
Satellite Radio Reception Factors...............324
SIRIUS® Satellite Radio Service.................. 324
Troubleshooting................................................. 325
Scheduled Maintenance Record
...........445
Scheduled Maintenance...........................437
Seatbelt Extension........................................33
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27Seatbelt Warning Lamp and Indicator
Chime................................................................31
Conditions of operation...................................... 31
Seats...................................................................112
Security..............................................................63
Settings..........................................................408 911 Assist................................................................ 413
Ambient Lighting................................................ 418
Bluetooth.............................................................. 410
Clock....................................................................... 410
Display.................................................................... 419
General.................................................................... 417
Media Player....................................................... 409
Mobile Apps.......................................................... 416
Navigation............................................................. 414
Phone..................................................................... 410
Radio....................................................................... 413
Sound.................................................................... 408
Valet Mode........................................................... 420
Vehicle.................................................................... 418
Voice Control....................................................... 420
Wi-Fi........................................................................\
418
Side Airbags.....................................................39
Side Sensing System..................................163 Obstacle Distance Indicator........................... 164
Sitting in the Correct Position...................112
Snow Chains See: Using Snow Chains................................. 284
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On Board Diagnostics Data Link Connector............................................................ 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance..............................................443
Exceptions........................................................... 444
Speed Control See: Cruise Control............................................. 174
Stability Control............................................159 Principle of Operation....................................... 159
Starter Switch See: Ignition Switch........................................... 128
Starting a Gasoline Engine........................129 Automatic Engine Shutdown........................ 130
480
Escape/Kuga (TM2), enUSA, First Printing Index
Universal Garage Door Opener...............120
HomeLink Wireless Control System...........120
USB Port
.........................................................326
Using Adaptive Cruise Control.................175 Automatic Braking.............................................. 176
Automatic Cancel............................................... 178
Changing the Set Speed................................... 177
Detection Beam Issues..................................... 176
Forward Alert Function..................................... 179
Setting a Speed.................................................... 177
Setting the Vehicle Gap.................................... 177
Standby Mode...................................................... 178
Switching the System Off................................ 178
Switching the System On................................. 177
Using the System................................................. 177
Using Cruise Control....................................174 Switching Cruise Control Off.......................... 174
Switching Cruise Control On........................... 174
Using Four-Wheel Drive
.............................148
Driving in Special Conditions With
Four-Wheel Drive.......................................... 148
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
.....................................284
Using Stability Control...............................160
Using SYNC™ With Your Media Player............................................................348
Accessing Your USB Song Library...............352
Bluetooth Devices and System Settings............................................................ 354
Connecting Your Digital Media Player to the USB Port.......................................................... 348
Media Menu Features....................................... 352
Media Voice Commands................................ 349
USB 2...................................................................... 354
Voice Commands for Audio Sources.........355
Using SYNC™ With Your Phone.............331 Accessing Features through the Phone
Menu.................................................................. 336
Accessing Your Phone Settings................... 339
Bluetooth Devices............................................. 340
Making Calls........................................................ 334
Pairing a Phone for the First Time................331
Pairing Subsequent Phones.......................... 332
Phone Options during an Active Call.........335
Phone Voice Commands................................ 333
Receiving Calls.................................................... 335
System Settings.................................................. 341Text Messaging...................................................
337
Using Traction Control................................158 Switching the System Off............................... 158
System Indicator Lights and Messages.......................................................... 158
Using a Switch..................................................... 158
Using the Information Display Controls............................................................. 158
Using Voice Recognition
...........................329
Audio Voice Commands................................. 378
Initiating a Voice Session................................ 329
Mobile App Voice Commands....................... 381
Navigation Voice Commands....................... 380
Phone Voice Commands................................ 379
SiriusXM Traffic and Travel Link Voice Commands..................................................... 382
System Interaction and Feedback..............330
Voice Settings Commands............................ 382
Utilizing the Mediation/Arbitration Program (Canada Only)..........................221
V
Vehicle Care....................................................261 General Information.......................................... 261
Vehicle Certification Label
......................300
Vehicle Identification Number...............299
Vehicle Storage
............................................266
Battery.................................................................... 267
Body....................................................................... 266
Brakes..................................................................... 267
Cooling system................................................... 267
Engine.................................................................... 266
Fuel system.......................................................... 267
General.................................................................. 266
Miscellaneous...................................................... 267
Removing Vehicle From Storage.................. 267
Tires........................................................................\
. 267
Ventilation See: Climate Control......................................... 104
VIN See: Vehicle Identification Number............299
Voice Control
....................................................67
W
Warning Lamps and Indicators................85 Adaptive Cruise Control.................................... 85
482
Escape/Kuga (TM2), enUSA, First Printing Index