ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Recovery Hook Location
If your vehicle is equipped with a screw-in
recovery hook, it is located in the luggage
compartment under the floor cover.
If your vehicle is not equipped with a
recovery hook, you can purchase one from
your dealer.
Installing the Recovery Hook
There is an installation point for the
recovery hook located behind the fascia.
Note:
The screw-in recovery hook has a
left-hand thread. Turn it counterclockwise
to install it. Make sure that the recovery hook
is fully tightened. Insert a suitable object to pry open the
cover (1). Use the recessed (notched)
portion of the cover. Screw in the recovery
hook (2).
Towing the Vehicle on Four Wheels
Switch the ignition to the on position.
Failure to do so results in steering lock and
non-function of indicator and brake lamps.
Braking and steering efforts are high if the
engine is not running. Maintain increased
stopping distances.
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Protected components
Fuse amp rating
Fuse or relay number
Anti-lock brake system and electronic
stability program pump.
50A**
F7
Electronic stability program valve.
30A**
F8
Cooling fan (600W)
40A**
F9
Cooling fan (390W and 750W).
50A**
Heater blower motor.
40A**
F10
Body control module power feed.
30A**
F11
Voltage quality module.
Powertrain control module relay.
30A**
F12
Starter relay.
30A**
F13
Cooling fan (600W and 750W).
25A**
F14
Front cigar lighter or power outlet.
20A**
F15
Not used.
—
F16
Cooling fan (600W).
40A**
F17
Cooling fan (750W).
50A**
Center power outlet.
20A**
F18
Anti-lock brake system and electronic
stability program 15 feed.
5A*
F19
Horn.
15A*
F20
Stop light switch.
5A*
F21
Battery monitor system.
15A*
F22
Relay coils.
5A*
F23
Light switch module.
5A*
F24
Occupant classification system.
10A*
F25
Oil pump.
25A*
F26
Air conditioner clutch.
15A*
F27
Vehicle power - fuel injector (2.5L engine).
10A*
F28
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Protected components
Fuse amp rating
Fuse or relay number
Cigar lighter.
20A
F61
Power point.
Rain sensor module.
5A
F62
Light sensor module.
Front sensing module.
10A
F63
Forward looking radar.
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock.
20A
F66
SYNC.
7.5A
F67
Multifunction display.
Global positioning system module.
Electronic steering column lock.
15A
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Heating control head (manual air condi-
tioner).
7.5A
F71
Dual electronic automatic temperature
control.
Data link connector.
7.5A
F72
Steering wheel module.
7.5A
F73
Headlamp supply.
15A
F74
Fog lamp.
15A
F75
Reversing lamp.
10A
F76
Washer pump.
20A
F77
Ignition switch.
5A
F78
Start button.
Keyless vehicle module.
Radio.
15A
F79
Electronic finish panel.
Hazard light switch.
Door lock switch.
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Protected components
Fuse amp rating
Fuse or relay number
Moonroof supply.
20A
F80
Interior motion sensor supply.
—
F81
Radio frequency receiver supply.
Panorama roof power/open.
Washer pump.
20A
F82
Central locking.
20A
F83
Lock/unlock relay.
20A
F84
Liftgate relay.
Electronic 15 feed.
7.5A
F85
Air bag module.
10A
F86
Occupant classification system.
Passenger air bag deactivation indicator.
Heated steering wheel.
15A
F87
KL30 feed.
25A
F88
Not used.
—
F89
Luggage Compartment Fuse Panel
The fuse panel is in the luggage
compartment behind the passenger side
wheel well. Remove the fuse panel cover
to gain access to the fuses. 231
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Pull the hood release lever.
2. Slightly lift the hood.
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Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
To top up the engine oil level do the
following:
Clean the area surrounding the engine oil
filler cap before you remove it.
1. Remove the engine oil filler cap. See
Under Hood Overview (page 238).
Turn it counterclockwise and remove
it.
2. Add engine oil that meets the correct specification. See
Capacities and
Specifications (page 301). You may
have to use a funnel to pour the engine
oil into the opening.
3. Recheck the oil level.
4. If the oil level is correct, replace the dipstick and make sure it is fully seated.
5. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance. Note:
Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
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To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See
Capacities and Specifications (page
294).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
Note: If prediluted coolant is not available,
use the approved antifreeze concentrate
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 301).
Using water that has not been deionised
may contribute to deposit formation,
corrosion or plugging of the small cooling
system passageways.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced. Note:
In case of emergency, you can add a
large amount of water without coolant in
order to reach a vehicle service location.
Water alone, without coolant, can cause
engine damage from corrosion, overheating
or freezing. When you reach a service
location, you must have the cooling system
drained, flushed and refilled using the
correct specification prediluted coolant or
antifreeze concentrate. See
Capacities and
Specifications (page 301).
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids.
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