2017 FORD EDGE USB

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
480
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
481
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

Engine Coolant Check................................273
Adding Coolant................................................... 274
Coolant Change.................................................. 275
Engine Coolant Temperature Management.................................................. 276
Fail-Safe Cooling................................................ 275
Recycled Coolant............................................... 275
Severe Climates.................................................. 275
Engine Immobilizer See: Passive Anti-Theft System.....................75
Engine Oil Check............................................271 Adding Engine Oil............................................... 272
Engine Oil Dipstick - 2.0L EcoBoost™ ...................................................271
Engine Oil Dipstick - 2.7L EcoBoost™ ...................................................
271
Engine Oil Dipstick - 3.5L...........................271
Engine Specifications - 2.0L EcoBoost™.................................................333
Drivebelt Routing............................................... 333
Engine Specifications - 2.7L EcoBoost™.................................................333
Drivebelt Routing............................................... 334
Engine Specifications - 3.5L....................334 Drivebelt Routing............................................... 334
Entertainment...............................................427 AM/FM Radio...................................................... 428
Apps....................................................................... 436
Bluetooth Stereo or USB................................ 435
CD (If equipped)................................................ 434
HD Radio ™ Information (If
Available).......................................................... 431
SIRIUS® Satellite Radio (If Activated)........................................................ 429
Sources.................................................................. 427
Supported Media Players, Formats and Metadata Information................................ 436
USB Ports............................................................. 436
Environment
......................................................15
EPB See: Electric Parking Brake.............................. 181
Essential Towing Checks..........................233 Before Towing a Trailer.................................... 234
Hitches................................................................... 233
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 234
Safety Chains...................................................... 233
Trailer Brakes....................................................... 233Trailer Lamps.......................................................
233
When Towing a Trailer..................................... 234
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................93
Auto-dimming Feature...................................... 94
Blind Spot Information System......................94
Direction Indicator Mirrors ............................... 94
Fold-Away Exterior Mirrors............................... 93
Heated Exterior Mirrors ..................................... 93
Integrated Blind Spot Mirror............................ 94
Memory Mirrors .................................................... 93
Power Exterior Mirrors........................................ 93
Puddle Lamps....................................................... 94
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................34
Using the Sliding Clip.......................................... 33
Flat Tire Inflation See: Tire Sealant and Inflator Kit................300
Floor Mats.......................................................239
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................484 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 485
Ford Protect Extended Service Plans (U.S. Only)................................................................. 484
Front Parking Aid..........................................189 Obstacle Distance Indicator.......................... 189
Front Passenger Sensing System............44
Fuel and Refueling
.......................................162
Fuel Consumption........................................167 Calculating Fuel Economy............................... 167
Filling the Fuel Tank........................................... 167
Fuel Filler Funnel Location
........................163
Fuel Filter........................................................280
Fuel Quality.....................................................163 Choosing the Right Fuel................................... 163
Fuel Shutoff
...................................................242
Fuses................................................................254
534
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

Tire Repair Kit
See: Tire Sealant and Inflator Kit................300
Tire Sealant and Inflator Kit....................300 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 302
General Information.......................................... 301
Second Stage: Checking Tire Pressure........................................................... 304
Tips for Use of the Kit....................................... 301
What to Do After the Tire has Been Sealed............................................................... 304
What to do When a Tire Is Punctured........................................................ 302
Tires See: Wheels and Tires..................................... 298
Towing a Trailer............................................230
Load Placement................................................ 230
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F35...............................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 235
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F50/6F55
..................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 236
Towing.............................................................230
Traction Control............................................185 Principle of Operation....................................... 185
Trailer Sway Control.....................................231
Transmission Code Designation............339
Transmission....................................................171
Transmission See: Transmission................................................ 171
Transporting the Vehicle
...........................245
U
Under Hood Overview - 2.0L EcoBoost™.................................................268
Under Hood Overview - 2.7L EcoBoost™.................................................269
Under Hood Overview - 3.5L...................270
Unique Driving Characteristics................160
Universal Garage Door Opener...............146 HomeLink Wireless Control System...........146
USB Port..........................................................367 Using Adaptive Cruise Control...............203
Automatic Cancellation.................................. 206
Blocked Sensor................................................... 207
Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 204
Hilly Condition Usage...................................... 206
Overriding the System..................................... 206
Resuming the Set Speed............................... 206
Setting the Adaptive Cruise Speed............204
Setting the Gap Distance............................... 205
Switching Adaptive Cruise Control Off...................................................................... 206
Switching Adaptive Cruise Control On....................................................................... 203
Switching to Normal Cruise Control..........208
System Not Available....................................... 207
Using All-Wheel Drive
.................................175
Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 175
Using Cruise Control...................................202 Switching Cruise Control Off........................203
Switching Cruise Control On......................... 202
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains.....................................323
Using Stability Control
................................187
Using Summer Tires...................................322
Using SYNC™ With Your Media Player............................................................389
Accessing Your USB Song Library...............393
Bluetooth Devices and System Settings............................................................ 395
Connecting Your Digital Media Player to the USB Port.......................................................... 389
Media Menu Features...................................... 392
Media Voice Commands................................ 390
USB 2..................................................................... 395
Voice Commands for Audio Sources.........396
Using SYNC™ With Your Phone.............372 Accessing Features through the Phone
Menu................................................................... 377
Accessing Your Phone Settings...................380
Bluetooth Devices.............................................. 381
Making Calls......................................................... 376
Pairing a Phone for the First Time...............373
Pairing Subsequent Phones........................... 374
540
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index