Function
Button
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature. Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 454).
Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
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Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 427).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
457).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Engine Coolant Check................................273
Adding Coolant................................................... 274
Coolant Change.................................................. 275
Engine Coolant Temperature Management.................................................. 276
Fail-Safe Cooling................................................ 275
Recycled Coolant............................................... 275
Severe Climates.................................................. 275
Engine Immobilizer See: Passive Anti-Theft System.....................75
Engine Oil Check............................................271 Adding Engine Oil............................................... 272
Engine Oil Dipstick - 2.0L EcoBoost™ ...................................................271
Engine Oil Dipstick - 2.7L EcoBoost™ ...................................................
271
Engine Oil Dipstick - 3.5L...........................271
Engine Specifications - 2.0L EcoBoost™.................................................333
Drivebelt Routing............................................... 333
Engine Specifications - 2.7L EcoBoost™.................................................333
Drivebelt Routing............................................... 334
Engine Specifications - 3.5L....................334 Drivebelt Routing............................................... 334
Entertainment...............................................427 AM/FM Radio...................................................... 428
Apps....................................................................... 436
Bluetooth Stereo or USB................................ 435
CD (If equipped)................................................ 434
HD Radio ™ Information (If
Available).......................................................... 431
SIRIUS® Satellite Radio (If Activated)........................................................ 429
Sources.................................................................. 427
Supported Media Players, Formats and Metadata Information................................ 436
USB Ports............................................................. 436
Environment
......................................................15
EPB See: Electric Parking Brake.............................. 181
Essential Towing Checks..........................233 Before Towing a Trailer.................................... 234
Hitches................................................................... 233
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 234
Safety Chains...................................................... 233
Trailer Brakes....................................................... 233Trailer Lamps.......................................................
233
When Towing a Trailer..................................... 234
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................93
Auto-dimming Feature...................................... 94
Blind Spot Information System......................94
Direction Indicator Mirrors ............................... 94
Fold-Away Exterior Mirrors............................... 93
Heated Exterior Mirrors ..................................... 93
Integrated Blind Spot Mirror............................ 94
Memory Mirrors .................................................... 93
Power Exterior Mirrors........................................ 93
Puddle Lamps....................................................... 94
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................34
Using the Sliding Clip.......................................... 33
Flat Tire Inflation See: Tire Sealant and Inflator Kit................300
Floor Mats.......................................................239
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................484 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 485
Ford Protect Extended Service Plans (U.S. Only)................................................................. 484
Front Parking Aid..........................................189 Obstacle Distance Indicator.......................... 189
Front Passenger Sensing System............44
Fuel and Refueling
.......................................162
Fuel Consumption........................................167 Calculating Fuel Economy............................... 167
Filling the Fuel Tank........................................... 167
Fuel Filler Funnel Location
........................163
Fuel Filter........................................................280
Fuel Quality.....................................................163 Choosing the Right Fuel................................... 163
Fuel Shutoff
...................................................242
Fuses................................................................254
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Display...................................................................
468
General................................................................. 466
Media Player........................................................ 458
Mobile Apps........................................................ 465
Navigation............................................................ 463
Phone..................................................................... 459
Radio...................................................................... 462
Sound..................................................................... 457
Valet Mode.......................................................... 469
Vehicle .................................................................... 467
Voice Control...................................................... 469
Wi-Fi....................................................................... 467
Side Airbags.....................................................46
Side Sensing System..................................190
Obstacle Distance Indicator............................ 191
Sitting in the Correct Position..................136
Snow Chains See: Using Snow Chains................................. 323
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions............................................................ 493
Speed Control See: Cruise Control........................................... 202
Stability Control
............................................186
Principle of Operation...................................... 186
Starting a Gasoline Engine
........................155
Automatic Engine Shutdown........................ 156
Failure to Start..................................................... 156
Guarding Against Exhaust Fumes................157
Important Ventilating Information..............158
Stopping the Engine When Your Vehicle is Moving................................................................ 157
Stopping the Engine When Your Vehicle is Stationary.......................................................... 157
Starting and Stopping the Engine..........154 General Information.......................................... 154
Steering............................................................219 Adaptive Steering.............................................. 220
Electric Power Steering.................................... 219
Steering Wheel................................................78
Storage Compartments
.............................153
Sunroof See: Moonroof....................................................... 95Sun Visors.........................................................95
Illuminated Vanity Mirror................................... 95
Supplementary Restraints System
.........42
Principle of Operation......................................... 42
Symbols Glossary
.............................................7
SYNC™ 3.......................................................406
General Information........................................ 406
SYNC™ 3 Troubleshooting.....................469
SYNC™ Applications and Services........................................................384
911 Assist............................................................... 384
SYNC Mobile Apps........................................... 386
SYNC™...........................................................368 General Information......................................... 368
SYNC™ Troubleshooting
.........................398
T
Tailgate See: Manual Liftgate.......................................... 68
See: Power Liftgate............................................. 69
Technical Specifications See: Capacities and Specifications............333
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................249
Tire Care
.........................................................306
Glossary of Tire Terminology........................ 309
Important Information About Low-Profile Tires................................................................... 306
Important Information About Sport Tires and Wheels.................................................... 306
Information About Uniform Tire Quality Grading............................................................. 308
Information Contained on the Tire Sidewall............................................................ 310
Notice to Crossover Vehicle Owners..........307
Temperature A B C........................................... 309
Tire Rotation........................................................ 322
Traction AA A B C.............................................. 309
Treadwear............................................................ 308
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................300
Tire Pressure Monitoring System
...........324
Changing Tires With a Tire Pressure
Monitoring System....................................... 325
Understanding Your Tire Pressure Monitoring System ...................................... 325
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Tire Repair Kit
See: Tire Sealant and Inflator Kit................300
Tire Sealant and Inflator Kit....................300 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 302
General Information.......................................... 301
Second Stage: Checking Tire Pressure........................................................... 304
Tips for Use of the Kit....................................... 301
What to Do After the Tire has Been Sealed............................................................... 304
What to do When a Tire Is Punctured........................................................ 302
Tires See: Wheels and Tires..................................... 298
Towing a Trailer............................................230
Load Placement................................................ 230
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F35...............................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 235
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F50/6F55
..................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 236
Towing.............................................................230
Traction Control............................................185 Principle of Operation....................................... 185
Trailer Sway Control.....................................231
Transmission Code Designation............339
Transmission....................................................171
Transmission See: Transmission................................................ 171
Transporting the Vehicle
...........................245
U
Under Hood Overview - 2.0L EcoBoost™.................................................268
Under Hood Overview - 2.7L EcoBoost™.................................................269
Under Hood Overview - 3.5L...................270
Unique Driving Characteristics................160
Universal Garage Door Opener...............146 HomeLink Wireless Control System...........146
USB Port..........................................................367 Using Adaptive Cruise Control...............203
Automatic Cancellation.................................. 206
Blocked Sensor................................................... 207
Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 204
Hilly Condition Usage...................................... 206
Overriding the System..................................... 206
Resuming the Set Speed............................... 206
Setting the Adaptive Cruise Speed............204
Setting the Gap Distance............................... 205
Switching Adaptive Cruise Control Off...................................................................... 206
Switching Adaptive Cruise Control On....................................................................... 203
Switching to Normal Cruise Control..........208
System Not Available....................................... 207
Using All-Wheel Drive
.................................175
Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 175
Using Cruise Control...................................202 Switching Cruise Control Off........................203
Switching Cruise Control On......................... 202
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains.....................................323
Using Stability Control
................................187
Using Summer Tires...................................322
Using SYNC™ With Your Media Player............................................................389
Accessing Your USB Song Library...............393
Bluetooth Devices and System Settings............................................................ 395
Connecting Your Digital Media Player to the USB Port.......................................................... 389
Media Menu Features...................................... 392
Media Voice Commands................................ 390
USB 2..................................................................... 395
Voice Commands for Audio Sources.........396
Using SYNC™ With Your Phone.............372 Accessing Features through the Phone
Menu................................................................... 377
Accessing Your Phone Settings...................380
Bluetooth Devices.............................................. 381
Making Calls......................................................... 376
Pairing a Phone for the First Time...............373
Pairing Subsequent Phones........................... 374
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