Hazard Warning Flashers...........................114
Fuel Shutoff
.....................................................114
Jump Starting the Vehicle..........................115
Transporting the Vehicle.............................117
Customer Assistance
Getting the Services You Need
.................118
In California (U.S. Only)..............................119
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................120
Utilizing the Mediation/Arbitration Program (Canada Only).........................121
Getting Assistance Outside the U.S. and Canada..........................................................121
Ordering Additional Owner's Literature......................................................122
Reporting Safety Defects (U.S. Only)..............................................................123
Reporting Safety Defects (Canada Only)..............................................................123
Fuses
Fuse Specification Chart............................125
Changing a Fuse
............................................132
Maintenance
General Information....................................134
Opening and Closing the Hood
...............134
Under Hood Overview................................135
Engine Oil Dipstick.......................................136
Engine Oil Check
...........................................136
Oil Change Indicator Reset.......................136
Engine Coolant Check.................................137
Automatic Transmission Fluid Check.............................................................141
Brake Fluid Check.........................................144
Power Steering Fluid Check
.....................144
Washer Fluid Check.....................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147 Adjusting the Headlamps..........................147
Removing a Headlamp
..............................150
Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior
...................................157
Waxing..............................................................158
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................159
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................160
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage................161
Cleaning the Alloy Wheels.........................161
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................164
Tire Care...........................................................165
Using Snow Chains......................................183
Tire Pressure Monitoring System...........184
Changing a Road Wheel............................187
Technical Specifications
.............................191
Capacities and Specific- ations
Engine Specifications - 6.2L
.....................192
Engine Specifications - 6.8L....................192
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 6.2L.....197
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Table of Contents
Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. SATELLITE RADIO
(If Equipped)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Audio System
Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Audio System
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in your information
display prompting you to change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30000 miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect U-joints.
Inspect frequently, service
as required
Replace rear axle fluid. See axle and PTU maintenance
items under
Exceptions.
Every 22500 miles (36000
km)
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change PTU and rear axle fluid (AWD only). See axle and
PTU maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Replace rear axle fluid. See axle and PTU maintenance
items under Exceptions.
Every 22500 miles (36000
km)
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires*
, inspect tires for wear and measure tread
depth.
Change engine oil and filter. **
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Vehicles equipped with dual rear wheels should rotate the front wheels when specified;
rear wheels only if unusual wear is noted.
** Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See Engine
Oil Check
(page 136). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank with regular
unleaded fuel.
Every oil change
274
E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Engine Idle Hour Meter
Your vehicle may been fitted with an idle
meter to indicate how much time the
vehicle has been sitting in park (P) or
neutral (N). The meter is incorporated with
the vehicle odometer. Depressing the
odometer-reset button once displays the
trip odometer (miles [kilometers]
following by a "T" for trip odometer);
depressing the odometer-reset button a
second time displays the idle meter (hours
following by an "H" for hours). The idle
meter only accumulates time when the
vehicle is in park (P) or neutral (N).
Displayed time is cumulative for the vehicle
and cannot be reset to zero. Police vehicles
often experience long periods of idling,
during which engine oil continues to break
down but distance is not accumulated on
the odometer.
Engine idle hour meter calculation:
Idle hours x 33 = miles (kilometers)
equivalency
Miles (kilometers) driven + miles
(kilometers) equivalency = oil change
interval
Example: When the odometer has
accumulated 3000 miles (4800
kilometers) and the idle meter shows 61
hours, a 5000 mile (8000 kilometer) oil
change interval has been reached: 3000
road miles (4800 road kilometers) + (61
idle hours x 33 miles [53 km]/idle hour) =
5013 miles (8067 kilometers).
Exceptions
There are several exceptions to the Normal
Schedule:
Rear axle maintenance: A rear axle fluid
change or level check is not required unless
a leak is suspected or the assembly has
been submerged in water. During long
periods of trailer towing with outside
temperatures above 70°F (21°C), and at wide-open throttle for long periods above
45 mph (72 km/h), change the rear axle
fluid every 22,500 mi (36,000 km) or three
months, whichever comes first (if rear axle
is filled with non-synthetic fluid). This
interval can be waived and 240,000 mi
(380,000km) service interval can be used
if the rear axle is filled with 75W90
synthetic gear fluid meeting Ford
specification ES-PM-M2013, part number
XY-75W90-QLS, or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3000 miles (4800 kilometers).
Engine air filter replacement: The life of
the engine air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance