
•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
236
E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™

•
Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford ESP has to offer
while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Ford
Protect Extended Service Plan specialists
at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits. There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note:
Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
267
E-Series (TE4) Canada/United States of America, enUSA, First Printing Ford Protect

Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
270
E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Every 7500 miles (12000 km) or six months (whichever comes first)
Change engine oil and filter.
Rotate tires *
, inspect tire wear and measure tread depth.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Perform multi-point inspection (recommended).
* Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Every 15000 miles (24000 km) or 12 months (whichever comes first)
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Other maintenance items
Replace engine air filter.
Every 30000 miles (48000
km)
Change automatic transmission fluid and filter (5-Speed
Transmission only). Consult dealer for requirements.
Every 60000 miles (96000
km) Replace front wheel bearing grease and grease seal if non-
sealed bearings are used.
Replace spark plugs.
Every 97500 miles (156000
km) Replace rear axle fluid. See Special Operating Condi-
tions Scheduled Maintenance (page 273).
271
E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 63
About This Manual...........................................5
ABS See: Brakes............................................................. 88
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 88
Accessories....................................................263 Exterior Style....................................................... 263
Interior Style........................................................ 263
Lifestyle................................................................. 263
Peace of Mind..................................................... 263
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................147 Vertical Aim Adjustment Procedure
(Aerodynamic Headlamps)...................... 149
Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps)...................... 148
Adjusting the Steering Wheel....................43
Airbag Disposal...............................................34
Air Conditioning See: Climate Control........................................... 63
Air Filter See: Changing the Engine Air Filter..............155
Appendices....................................................286
Audible Warnings and Indicators.............53 Fail-Safe Cooling Warning Chime.................. 53
Headlamps On Warning Chime...................... 53
Key in Ignition Warning Chime......................... 53
Parking Brake On Warning Chime.................. 53
Shift to Park Warning Chime........................... 54
Audio System...............................................206 General Information......................................... 206
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................208
Audio Unit - Vehicles With: AM/ FM...................................................................207
Automatic Transmission
.............................83
Brake-Shift Interlock........................................... 85
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 86
Understanding the Shift Positions of a 6– Speed Automatic Transmission..........84 Understanding the Shift Positions of the
5– Speed Automatic Transmission..........83
Automatic Transmission Fluid Check
..............................................................141
Automatic Transmission Fluid Filter...........144
Checking Automatic Transmission
Fluid..................................................................... 141
Auxiliary Power Points
..................................70
110 Volt AC Power Point..................................... 70
12 Volt DC Power Point....................................... 70
Locations................................................................. 70
Auxiliary Switches.......................................264
B
Battery See: Changing the 12V Battery...................... 145
Bonnet Lock See: Opening and Closing the Hood...........134
Booster Seats...................................................19 Types of Booster Seats...................................... 20
Brake Fluid Check
.........................................144
Brakes................................................................88 General Information........................................... 88
Breaking-In......................................................110
Bulb Specification Chart............................153
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L..................................................................197
Specifications...................................................... 198
Capacities and Specifications - 6.8L.................................................................201
Specifications..................................................... 202
Capacities and Specifications
.................192
Car Wash See: Cleaning the Exterior................................ 157
Changing a Bulb
.............................................151
Lamp Assembly Condensation...................... 151
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 153
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 152
Replacing Headlamp Bulbs (Aerodynamic)................................................ 151
Replacing Side Marker Bulbs......................... 152
309
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

Hitches...................................................................
103
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 108
Safety Chains....................................................... 104
Trailer Brakes....................................................... 104
Trailer Lamps........................................................ 107
Trailer Towing Connector................................ 103
When Towing a Trailer...................................... 107
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................47
Fold-Away Exterior Mirrors................................ 47
Power Exterior Mirrors......................................... 47
Telescoping Mirrors ............................................ 48
F
Fastening the Seatbelts...............................24 Seatbelt Locking Modes.................................... 25
Using Seatbelts During Pregnancy................24
Floor Mats
..........................................................111
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
..................................................266
EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 267
Ford Protect (U.S. Only)................................. 266
Fuel and Refueling.........................................75
Fuel Consumption.........................................79 Calculating Fuel Economy................................ 79
Filling the Fuel Tank............................................. 79
Fuel Quality - E85
..........................................76
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 76
Switching Between E85 and Gasoline.........77
Fuel Quality - Gasoline.................................76 Choosing the Right Fuel..................................... 76
Fuel Shutoff
.....................................................114
Fuses.................................................................125
Fuse Specification Chart............................125 Passenger Compartment Fuse Panel.........129
Power Distribution Box..................................... 125
G
Gauges...............................................................49 Battery Voltage Gauge....................................... 50
Engine Coolant Temperature Gauge............50 Fuel Gauge..............................................................
49
Information Display............................................. 50
General Information on Radio Frequencies...................................................35
General Maintenance Information
.......268
Multi-point Inspection..................................... 270
Owner Checks and Services.......................... 269
Protecting Your Investment.......................... 268
Why Maintain Your Vehicle?......................... 268
Why Maintain Your Vehicle at Your Dealership?..................................................... 268
Getting Assistance Outside the U.S. and Canada...........................................................121
Getting the Services You Need
.................118
Away From Home................................................ 118
H
Handbrake See: Parking Brake............................................... 89
Hazard Warning Flashers
............................114
Headlamp Adjusting See: Adjusting the Headlamps...................... 147
Headlamp Removal See: Removing a Headlamp.......................... 150
Head Restraints..............................................67
Heating See: Climate Control........................................... 63
Hints on Controlling the Interior Climate
............................................................65
Cooling the Interior Quickly.............................. 65
General Hints......................................................... 65
Heating the Interior Quickly.............................. 65
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 66
Recommended Settings for Cooling ...........65
Recommended Settings for Heating............65
Side Window Defogging in Cold Weather.............................................................. 66
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 65
Hints on Driving With Anti-Lock Brakes
.............................................................88
Hood Lock See: Opening and Closing the Hood...........134
311
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

I
Ignition Switch.................................................72
In California (U.S. Only)..............................119
Information Displays.....................................55 General Information............................................ 55
Information Messages
.................................60
Brake System........................................................ 60
Fuel........................................................................\
... 60
Maintenance.......................................................... 60
Tire........................................................................\
...... 61
Traction Control..................................................... 61
Trailer........................................................................\
62
Transmission.......................................................... 62
Installing Child Restraints............................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Tether Straps.............................................. 18
Instrument Cluster........................................49
Instrument Lighting Dimmer.....................46
Interior Mirror...................................................48 Auto-Dimming Mirror......................................... 48
Introduction........................................................5
J
Jump Starting the Vehicle..........................115 Connecting the Jumper Cables...................... 115
Jump Starting........................................................ 116
Preparing Your Vehicle....................................... 115
Removing the Jumper Cables......................... 116
K
Keys and Remote Controls.........................35
L
Lighting Control
..............................................45
Headlamp Flasher............................................... 46
High Beams............................................................ 45
Lighting..............................................................45 General Information............................................ 45
Load Carrying
..................................................95
Load Limit.........................................................95
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 99Vehicle Loading - with and without a
Trailer................................................................... 95
Locking and Unlocking.................................38 Autolock Feature.................................................. 39
Autounlock Feature............................................. 39
Enabling or Disabling Autolock and Autounlock........................................................ 39
Illuminated Entry.................................................. 39
Power Door Locks................................................ 38
Remote Control.................................................... 38
Lug Nuts See: Changing a Road Wheel......................... 187
M
Maintenance..................................................134 General Information.......................................... 134
Manual Climate Control..............................63 Heater Only System............................................ 63
Manual Climate Control.................................... 64
Manual Seats
..................................................68
Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 68
Recline Adjustment............................................ 68
Message Center See: Information Displays................................. 55
Mirrors See: Windows and Mirrors................................ 47
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L..............................194
N
Normal Scheduled Maintenance
............271
O
Oil Change Indicator Reset.......................136 Resetting the Oil Life Monitoring
System............................................................... 136
Oil Check See: Engine Oil Check....................................... 136
Opening and Closing the Hood
...............134
Ordering Additional Owner's Literature.......................................................122
Obtaining a French Owner ’s Manual...........123
312
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

P
Parking Aids......................................................91
Parking Brake..................................................89
Passive Anti-Theft System..........................41
SecuriLock®............................................................ 41
PATS See: Passive Anti-Theft System...................... 41
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 38
Power Seats
.....................................................69
Recline Adjustment............................................ 69
Power Steering Fluid Check.....................144
Power Windows
..............................................47
Accessory Delay.................................................... 47
One-Touch Down................................................. 47
Protecting the Environment
........................13
R
Rear Passenger Climate Controls
............66
Rear View Camera..........................................91 Using the Rear View Camera System...........91
Rear View Camera See: Rear View Camera...................................... 91
Recommended Towing Weights.............101 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 102
Reduced Engine Performance.................110
Refueling............................................................78 Fuel Filler Cap........................................................ 78
Remote Control..............................................35 Car Finder................................................................ 37
Changing the Remote Control Battery........36
Reprogramming the Remote Control...........35
Sounding the Panic Alarm................................ 37
Removing a Headlamp
..............................150
Aerodynamic Headlamps............................... 150
Sealed Beam Headlamps............................... 150
Repairing Minor Paint Damage
................161
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10Replacing a Lost Key or Remote
Control.............................................................37
Reporting Safety Defects (Canada Only)...............................................................123
Reporting Safety Defects (U.S. Only)...............................................................123
Roadside Assistance
....................................113
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 113
Vehicles Sold in Canada: Roadside Assistance Program Coverage................... 114
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 114
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 113
Vehicles Sold in the United States: Using Roadside Assistance..................................... 113
Roadside Emergencies................................113
Running-In See: Breaking-In................................................... 110
Running Out of Fuel.......................................77 Filling a Portable Fuel Container..................... 77
S
Safety Precautions
.........................................75
Satellite Radio................................................212
Satellite Radio Electronic Serial Number
(ESN).................................................................. 213
Satellite Radio Reception Factors................213
SIRIUS® Satellite Radio Service................... 213
Troubleshooting.................................................. 214
Scheduled Maintenance Record............276
Scheduled Maintenance..........................268
Seatbelt Extension.........................................27
Seatbelt Height Adjustment
......................26
Seatbelts...........................................................23 Principle of Operation......................................... 23
Seatbelt Warning Lamp and Indicator Chime..............................................................26
Conditions of operation..................................... 26
Seats...................................................................67
Security...............................................................41
Sitting in the Correct Position
....................67
Snow Chains See: Using Snow Chains.................................. 183
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
313
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index