•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
236
E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflector.
• Side window deflectors.
• Splash guards.
Interior Style
• Floor mats.
• Seat covers*. Lifestyle
•
Auto dimming rear view mirror.
• Ash cup or smoker's package.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Backup alarm*.
• Keyless entry keypad.
• Ford Telematics*.
• Remote start.
• Roadside assistance kit.
• Vehicle security system.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
263
E-Series (TE4) Canada/United States of America, enUSA, First Printing Accessories
Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
270
E-Series (TE4) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Website
http://www.microsoft.com/exporting/
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, MS, Microsoft
Corporation, third party software or service
providers, their affiliates or suppliers.
PRODUCT SUPPORT: Product support
for the SOFTWARE is not provided by MS,
its parent corporation Microsoft
Corporation, or their affiliates or
subsidiaries. For product support, please
refer to FORD MOTOR COMPANY
instructions provided in the documentation
for the DEVICE. Should you have any
questions concerning this EULA, or if you
desire to contact FORD MOTOR
COMPANY for any other reason, please
refer to the address provided in the
documentation for the DEVICE.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
MS, MICROSOFT CORPORATION AND
THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00). •
THERE ARE NO WARRANTIES OTHER
THAN THOSE THAT MAY EXPRESSLY
BE PROVIDED FOR YOUR NEW
VEHICLE.
Adobe
Contains Adobe® [Flash® Player] or
[AIR®] technology by Adobe Systems
Incorporated. This [Licensee Product]
contains [Adobe® Flash® Player]
[Adobe® AIR®] software under license
from Adobe Systems Incorporated,
Copyright ©1995-2009 Adobe
Macromedia Software LLC. All rights
reserved. Adobe, Flash and AIR are
trademarks of Adobe Systems
Incorporated.
End User Notice
Microsoft® Windows® Mobile for
Automotive Important Safety
Information
This system Ford SYNC contains software
that is licensed to Manufacturer FORD
MOTOR COMPANY by an affiliate of
Microsoft Corporation pursuant to a license
agreement. Any removal, reproduction,
reverse engineering or other unauthorized
use of the software from this system in
violation of the license agreement is strictly
prohibited and may subject you to legal
action.
Read and follow instructions:
Before
using your Windows Automotive- based
system, read and follow all instructions
and safety information provided in this end
user manual ("User's Guide"). Not
following precautions found in this User's
Guide can lead to an accident or other
serious consequences.
290
E-Series (TE4) Canada/United States of America, enUSA, First Printing Appendices
Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully.
WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel. General Operation
Voice Command Control: Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen:
Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time. Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident.
Use of Speech Recognition Functions:
Speech recognition software is inherently
a statistical process which is subject to
errors. It is your responsibility to monitor
any speech recognition functions included
in the system and address any errors.
Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
Distraction Hazard:
Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can seriously
distract your attention and could cause an
accident or other serious consequences.
Stop the vehicle in a safe and legal manner
before attempting these operations.
Let Your Judgment Prevail:
Any
navigation features are provided only as
an aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Any such
feature is not a substitute for your personal
judgment. Any route suggestions made by
this system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
291
E-Series (TE4) Canada/United States of America, enUSA, First Printing Appendices
Changing a Fuse............................................132
Fuses........................................................................\
132
Changing a Road Wheel............................187 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 188
Tire Change Procedure..................................... 189
Changing the 12V Battery
..........................145
Dual Batteries...................................................... 146
Reconnecting the Battery............................... 146
Changing the Engine Air Filter.................155
Changing the Wiper Blades
......................147
Checking the Wiper Blades.......................147
Child Restraint and Seatbelt Maintenance..................................................27
Child Restraint Positioning
..........................21
Child Safety.......................................................14 General Information............................................. 14
Cleaning Leather Seats..............................160
Cleaning Products
........................................156
Cleaning the Alloy Wheels.........................161
Cleaning the Engine....................................158
Cleaning the Exterior...................................157 Exterior Chrome Parts....................................... 157
Exterior Plastic Parts.......................................... 157
Stripes or Graphics............................................. 157
Underbody............................................................ 158
Under Hood.......................................................... 158
Cleaning the Instrument Panel and Instrument Cluster Lens.........................160
Cleaning the Interior....................................159
Cleaning the Windows and Wiper Blades
............................................................159
Climate Control..............................................63
Coolant Check See: Engine Coolant Check............................. 137
Crash Sensors and Airbag Indicator........34
Cruise Control
..................................................43
Principle of Operation........................................ 93
Cruise control See: Using Cruise Control................................. 93
Customer Assistance
...................................118
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................46 Digital Radio
...................................................210
HD Radio Reception and Station
Troubleshooting.............................................. 211
Direction Indicators
.......................................46
Doors and Locks.............................................38
Driver and Passenger Airbags...................29 Children and Airbags........................................... 33
Passenger Airbag On and Off Switch ..........29
Proper Driver and Front Passenger Seating Adjustment........................................................ 33
Driving Aids
......................................................94
Driving Hints....................................................110
Driving Through Water..................................111
DRL See: Daytime Running Lamps......................... 46
E
Economical Driving.......................................110
Emission Control System...........................80 On-Board Diagnostics (OBD-II)...................... 81
Readiness for Inspection and Maintenance (I/M) Testing...................................................... 81
End User License Agreement.................286 SYNC End User License Agreement
(EULA).............................................................. 286
Engine Block Heater......................................74 Using the Engine Block Heater........................ 74
Engine Coolant Check.................................137 Adding Coolant.................................................... 137
Coolant Change.................................................. 139
Engine Coolant Temperature Management
.................................................. 140
Fail-Safe Cooling................................................ 139
Recycled Coolant................................................ 139
Severe Climates.................................................. 139
Engine Immobilizer See: Passive Anti-Theft System...................... 41
Engine Oil Check
...........................................136
Adding Engine Oil............................................... 136
Engine Oil Dipstick.......................................136
Engine Specifications - 6.2L.....................192 Drivebelt Routing................................................ 192
Engine Specifications - 6.8L
....................192
Drivebelt Routing................................................ 193
Environment......................................................13
Essential Towing Checks...........................102 Before Towing a Trailer..................................... 107
310
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index
Hitches...................................................................
103
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 108
Safety Chains....................................................... 104
Trailer Brakes....................................................... 104
Trailer Lamps........................................................ 107
Trailer Towing Connector................................ 103
When Towing a Trailer...................................... 107
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................47
Fold-Away Exterior Mirrors................................ 47
Power Exterior Mirrors......................................... 47
Telescoping Mirrors ............................................ 48
F
Fastening the Seatbelts...............................24 Seatbelt Locking Modes.................................... 25
Using Seatbelts During Pregnancy................24
Floor Mats
..........................................................111
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
..................................................266
EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 267
Ford Protect (U.S. Only)................................. 266
Fuel and Refueling.........................................75
Fuel Consumption.........................................79 Calculating Fuel Economy................................ 79
Filling the Fuel Tank............................................. 79
Fuel Quality - E85
..........................................76
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 76
Switching Between E85 and Gasoline.........77
Fuel Quality - Gasoline.................................76 Choosing the Right Fuel..................................... 76
Fuel Shutoff
.....................................................114
Fuses.................................................................125
Fuse Specification Chart............................125 Passenger Compartment Fuse Panel.........129
Power Distribution Box..................................... 125
G
Gauges...............................................................49 Battery Voltage Gauge....................................... 50
Engine Coolant Temperature Gauge............50 Fuel Gauge..............................................................
49
Information Display............................................. 50
General Information on Radio Frequencies...................................................35
General Maintenance Information
.......268
Multi-point Inspection..................................... 270
Owner Checks and Services.......................... 269
Protecting Your Investment.......................... 268
Why Maintain Your Vehicle?......................... 268
Why Maintain Your Vehicle at Your Dealership?..................................................... 268
Getting Assistance Outside the U.S. and Canada...........................................................121
Getting the Services You Need
.................118
Away From Home................................................ 118
H
Handbrake See: Parking Brake............................................... 89
Hazard Warning Flashers
............................114
Headlamp Adjusting See: Adjusting the Headlamps...................... 147
Headlamp Removal See: Removing a Headlamp.......................... 150
Head Restraints..............................................67
Heating See: Climate Control........................................... 63
Hints on Controlling the Interior Climate
............................................................65
Cooling the Interior Quickly.............................. 65
General Hints......................................................... 65
Heating the Interior Quickly.............................. 65
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 66
Recommended Settings for Cooling ...........65
Recommended Settings for Heating............65
Side Window Defogging in Cold Weather.............................................................. 66
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 65
Hints on Driving With Anti-Lock Brakes
.............................................................88
Hood Lock See: Opening and Closing the Hood...........134
311
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index
I
Ignition Switch.................................................72
In California (U.S. Only)..............................119
Information Displays.....................................55 General Information............................................ 55
Information Messages
.................................60
Brake System........................................................ 60
Fuel........................................................................\
... 60
Maintenance.......................................................... 60
Tire........................................................................\
...... 61
Traction Control..................................................... 61
Trailer........................................................................\
62
Transmission.......................................................... 62
Installing Child Restraints............................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Tether Straps.............................................. 18
Instrument Cluster........................................49
Instrument Lighting Dimmer.....................46
Interior Mirror...................................................48 Auto-Dimming Mirror......................................... 48
Introduction........................................................5
J
Jump Starting the Vehicle..........................115 Connecting the Jumper Cables...................... 115
Jump Starting........................................................ 116
Preparing Your Vehicle....................................... 115
Removing the Jumper Cables......................... 116
K
Keys and Remote Controls.........................35
L
Lighting Control
..............................................45
Headlamp Flasher............................................... 46
High Beams............................................................ 45
Lighting..............................................................45 General Information............................................ 45
Load Carrying
..................................................95
Load Limit.........................................................95
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 99Vehicle Loading - with and without a
Trailer................................................................... 95
Locking and Unlocking.................................38 Autolock Feature.................................................. 39
Autounlock Feature............................................. 39
Enabling or Disabling Autolock and Autounlock........................................................ 39
Illuminated Entry.................................................. 39
Power Door Locks................................................ 38
Remote Control.................................................... 38
Lug Nuts See: Changing a Road Wheel......................... 187
M
Maintenance..................................................134 General Information.......................................... 134
Manual Climate Control..............................63 Heater Only System............................................ 63
Manual Climate Control.................................... 64
Manual Seats
..................................................68
Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 68
Recline Adjustment............................................ 68
Message Center See: Information Displays................................. 55
Mirrors See: Windows and Mirrors................................ 47
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L..............................194
N
Normal Scheduled Maintenance
............271
O
Oil Change Indicator Reset.......................136 Resetting the Oil Life Monitoring
System............................................................... 136
Oil Check See: Engine Oil Check....................................... 136
Opening and Closing the Hood
...............134
Ordering Additional Owner's Literature.......................................................122
Obtaining a French Owner ’s Manual...........123
312
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index