2017 FORD E SERIES USB

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
262
E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™

Notice to Owners of Pickup Trucks and
Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector............................................................. 11
Special Instructions............................................. 10
Using your Vehicle as an Ambulance..............11
Special Operating Conditions Scheduled Maintenance
...............................................273
Engine Idle Hour Meter..................................... 275
Exceptions............................................................ 275
Speed Control See: Cruise Control.............................................. 93
Starter Switch See: Ignition Switch............................................. 72
Starting a Gasoline Engine..........................72 Failure to Start....................................................... 73
Guarding Against Exhaust Fumes.................. 73
Important Ventilating Information.................73
Stopping the Engine When Your Vehicle is Moving.................................................................. 73
Stopping the Engine When Your Vehicle is Stationary........................................................... 73
Starting and Stopping the Engine............72 General Information............................................ 72
Steering.............................................................94
Steering Wheel
...............................................43
Sun Visors.........................................................48
Illuminated Vanity Mirror................................... 48
Supplementary Restraints System
.........28
Principle of Operation........................................ 28
Symbols Glossary.............................................5
SYNC™ Applications and Services........................................................234
911 Assist............................................................... 234
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 238
Vehicle Health Report (If Equipped, United States Only).................................................... 236
SYNC™ AppLink ™
......................................242
SYNC Mobile Apps............................................ 242
SYNC™.............................................................216 General Information.......................................... 216
SYNC™ Troubleshooting
.........................254 T
Technical Specifications
See: Capacities and Specifications.............192
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................120
Tire Care
...........................................................165
Glossary of Tire Terminology.......................... 167
Information About Uniform Tire Quality Grading.............................................................. 165
Information Contained on the Tire Sidewall............................................................ 168
Temperature A B C............................................. 166
Traction AA A B C............................................... 166
Treadwear............................................................. 166
Tire Pressure Monitoring System...........184 Changing Tires With a Tire Pressure
Monitoring System........................................ 185
Understanding Your Tire Pressure Monitoring System ....................................... 185
Tires See: Wheels and Tires...................................... 164
Towing a Trailer.............................................100 Load Placement................................................. 100
Towing the Vehicle on Four Wheels..........................................................109
Emergency Towing............................................ 109
Recreational Towing......................................... 109
Towing..............................................................100
Traction Control
.............................................90
Principle of Operation........................................ 90
Trailer Sway Control.....................................101
Transmission Code Designation.............196
Transmission....................................................83
Transmission See: Transmission................................................ 83
Transporting the Vehicle.............................117
U
Under Hood Overview................................135
USB Port
...........................................................215
Using Cruise Control.....................................93 Switching Cruise Control Off........................... 93
Switching Cruise Control On............................ 93
Using Snow Chains......................................183
314
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

Using SYNC™ With Your Media
Player............................................................244
Accessing Your Play Menu............................. 249
Connecting Your Digital Media Player to the USB Port.......................................................... 244
Media Menu Features....................................... 247
Media Voice Commands................................ 246
System Settings.................................................. 251
What's Playing?................................................. 245
Using SYNC™ With Your Phone.............221
Accessing Features Through the Phone
Menu.................................................................. 225
Accessing Your Phone Settings................... 230
Making a Call....................................................... 224
Pairing a Cell Phone for the First Time.................................................................... 221
Pairing Subsequent Cell Phones.................. 222
Phone Options during an Active Call.........224
Phone Voice Commands................................ 222
Receiving Calls.................................................... 224
System Settings.................................................. 231
Text Messaging................................................... 228
Using Traction Control.................................90 Switching the System Off ............................... 90
System Indicator Lights and Messages........................................................... 90
Using Voice Recognition............................218 Initiating a Voice Session................................. 218
System Interaction and Feedback...............219
Utilizing the Mediation/Arbitration Program (Canada Only)...........................121
V
Vehicle Care
....................................................156
General Information.......................................... 156
Vehicle Certification Label........................196
Vehicle Identification Number.................195
Vehicle Storage..............................................161 Battery.................................................................... 162
Body........................................................................\
. 162
Brakes..................................................................... 162
Cooling system.................................................... 162
Engine..................................................................... 162
Fuel system........................................................... 162
General................................................................... 162
Miscellaneous...................................................... 163
Removing Vehicle From Storage.................. 163Tires........................................................................\
.
162
Ventilation See: Climate Control........................................... 63
VIN See: Vehicle Identification Number.............195
Voice Control
...................................................43
W
Warning Lamps and Indicators..................51 Anti-Lock Braking System................................. 51
Anti-Theft System................................................ 51
Battery....................................................................... 51
Brake System.......................................................... 51
Check Fuel Cap...................................................... 51
Cruise Control........................................................ 52
Direction Indicator................................................ 52
Engine Coolant Temperature........................... 52
Engine Oil................................................................ 52
Fasten Safety Belt................................................ 52
High Beam............................................................... 52
Low Fuel Level....................................................... 52
Low Tire Pressure Warning............................... 52
Powertrain Malfunction/Electronic Throttle Control................................................................. 52
Service Engine Soon............................................ 52
Traction Control System.................................... 53
Traction Control System Off............................ 53
Transmission Tow/Haul..................................... 53
Washer Fluid Check.....................................145
Washers See: Cleaning the Exterior................................ 157
See: Wipers and Washers................................. 44
Waxing..............................................................158
Wheel Nuts See: Changing a Road Wheel......................... 187
Wheels and Tires..........................................164 General Information.......................................... 164
Technical Specifications................................... 191
Windows and Mirrors....................................47
Windshield Washers
.....................................44
Windshield Wipers........................................44
Wiper Blades See: Checking the Wiper Blades................... 147
Wipers and Washers.....................................44
315
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index