Hazard Warning Flashers...........................114
Fuel Shutoff
.....................................................114
Jump Starting the Vehicle..........................115
Transporting the Vehicle.............................117
Customer Assistance
Getting the Services You Need
.................118
In California (U.S. Only)..............................119
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................120
Utilizing the Mediation/Arbitration Program (Canada Only).........................121
Getting Assistance Outside the U.S. and Canada..........................................................121
Ordering Additional Owner's Literature......................................................122
Reporting Safety Defects (U.S. Only)..............................................................123
Reporting Safety Defects (Canada Only)..............................................................123
Fuses
Fuse Specification Chart............................125
Changing a Fuse
............................................132
Maintenance
General Information....................................134
Opening and Closing the Hood
...............134
Under Hood Overview................................135
Engine Oil Dipstick.......................................136
Engine Oil Check
...........................................136
Oil Change Indicator Reset.......................136
Engine Coolant Check.................................137
Automatic Transmission Fluid Check.............................................................141
Brake Fluid Check.........................................144
Power Steering Fluid Check
.....................144
Washer Fluid Check.....................................145
Changing the 12V Battery..........................145
Checking the Wiper Blades.......................147
Changing the Wiper Blades......................147 Adjusting the Headlamps..........................147
Removing a Headlamp
..............................150
Changing a Bulb
.............................................151
Bulb Specification Chart............................153
Changing the Engine Air Filter.................155
Vehicle Care
General Information
....................................156
Cleaning Products
........................................156
Cleaning the Exterior
...................................157
Waxing..............................................................158
Cleaning the Engine....................................158
Cleaning the Windows and Wiper Blades...........................................................159
Cleaning the Interior....................................159
Cleaning the Instrument Panel and Instrument Cluster Lens........................160
Cleaning Leather Seats
..............................160
Repairing Minor Paint Damage................161
Cleaning the Alloy Wheels.........................161
Vehicle Storage
..............................................161
Wheels and Tires
General Information
....................................164
Tire Care...........................................................165
Using Snow Chains......................................183
Tire Pressure Monitoring System...........184
Changing a Road Wheel............................187
Technical Specifications
.............................191
Capacities and Specific- ations
Engine Specifications - 6.2L
.....................192
Engine Specifications - 6.8L....................192
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L
..............................194
Vehicle Identification Number.................195
Vehicle Certification Label
........................196
Transmission Code Designation.............196
Capacities and Specifications - 6.2L.....197
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Table of Contents
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (e.g., your contact information), to
offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, such as SYNC Vehicle
Health Report or MyFord Mobile App, you
consent that certain diagnostic information
may also be accessed electronically by
Ford Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
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E-Series (TE4) Canada/United States of America, enUSA, First Printing IntroductionE139213 E167012 E138639
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and should
be inspected by an authorized dealer. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, the
vehicle should be inspected by an
authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 161). See the Instrument Cluster
chapter for information on the
brake system warning light.
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Turn the engine off, shift the
transmission into park (P), apply the
parking brake, and then inspect the
accelerator pedal for any interferences. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Hydraulic brake booster system
(Hydroboost or Hydromax)
The Hydroboost and Hydromax systems
receive fluid pressure from the power
steering pump to provide power assist
during braking.
The Hydromax booster receives backup
pressure from the reserve system electric
pump whenever the fluid in the power
steering system is not flowing. When the
engine is off, the pump will turn on if the
brake pedal is applied, or if the ignition is
turned to the on position.
The sound of the pump operating may be
heard by the driver, but this is a normal
characteristic of the system.
The reserve system provides reduced
braking power, so the vehicle should be
operated under these conditions with
caution, and only to seek service repair and
remove the vehicle from the roadway.
Note:
For Hydromax-equipped vehicles
operating under normal conditions, the noise
of the fluid flowing through the booster may
be heard whenever the brake is applied. This
condition is normal. Vehicle service is not
required.
If braking performance or pedal response
becomes very poor, even when the pedal
is strongly pressed, it may indicate the
presence of air in the hydraulic system or
leakage of fluid. Stop the vehicle safely as
soon as possible and seek service
immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
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STEERING
To help prevent damage to the power
steering system:
•
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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E-Series (TE4) Canada/United States of America, enUSA, First Printing Driving Aids
UNDER HOOD OVERVIEW
Windshield washer fluid reservoir: See Washer Fluid Check (page 145).
A
Engine oil filler cap:
See Engine Oil Check (page 136).
B
Automatic transmission fluid dipstick:
See Automatic Transmission Fluid
Check (page 141).
C
Air filter assembly:
See Changing the Engine Air Filter (page 155).
D
Engine oil dipstick:
See Engine Oil Dipstick (page 136).
E
Brake fluid reservoir:
See Brake Fluid Check (page 144).
F
Engine coolant reservoir:
See Engine Coolant Check (page 137).
G
Power steering fluid reservoir:
See Power Steering Fluid Check (page 144).
H
Battery:
See Changing the 12V Battery (page 145).
I
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DABCEFG
E197500
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community
’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 192). Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
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Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Automatic Transmission Fluid
Filter
Your automatic transmission is equipped
with a serviceable transmission fluid filter
located inside the transmission bottom
pan. For service intervals for the automatic
transmission fluid and transmission filter,
See Scheduled Maintenance (page 268).
For transmission filter maintenance, see
your authorized dealer.
BRAKE FLUID CHECK WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death. WARNINGS
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death. Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician. A fluid level between the
MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately. To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications. See
Capacities and
Specifications (page 192).
POWER STEERING FLUID
CHECK WARNINGS
A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. For E-350 and E-450 vehicles with
the Hydro-Boost Brake System, do
not press the brake pedal after the
engine has been turned off. Pressing the
brake pedal after the engine has been
turned off will give a false power steering
fluid level reading. 144
E-Series (TE4) Canada/United States of America, enUSA, First Printing MaintenanceE196355
Only use fluid that meets Ford
specifications. See Capacities and
Specifications (page 197).
To top up the power steering fluid level do
the following.
1. Start the engine and let it run until it reaches normal operating temperature.
2. Make sure the fluid is within the
MIN
and MAX range.
3. If the fluid level is low, add fluid to be within the
MIN and MAX range. Do not
overfill.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Recheck the fluid level in the reservoir.
Note: Do not operate the vehicle with a low
power steering pump fluid level.
WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 192).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system. CHANGING THE 12V BATTERY WARNINGS
This vehicle may be fitted with more
than one battery, removal of cable
from only one battery does not
disconnect the vehicle electrical system.
Be sure to disconnect cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide proper
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury
and/or damage to the vehicle or battery.
Lift the battery with a battery carrier or
with your hands on opposite corners. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after
handling. Note:
If your vehicle battery has a cover,
make sure it is reinstalled after the battery
has been cleaned or replaced.
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