Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
At a Glance
Instrument Panel Overview........................16
Child Safety
General Information
.......................................18
Installing Child Restraints
............................19
Booster Seats..................................................25
Child Restraint Positioning
..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation
..................................30
Fastening the Seatbelts
................................31
Seatbelt Height Adjustment
......................33
Seatbelt Warning Lamp and Indicator Chime
.............................................................33
Seatbelt Reminder
........................................34
Child Restraint and Seatbelt Maintenance................................................36
Seatbelt Extension........................................36
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy ™
............................................43
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control
...............................................47
Replacing a Lost Key or Remote Control............................................................51
MyKey ™
Principle of Operation
...................................52
Creating a MyKey............................................53
Clearing All MyKeys.......................................53
Checking MyKey System Status...............55
Using MyKey With Remote Start Systems.........................................................55
MyKey Troubleshooting...............................55
Doors and Locks
Locking and Unlocking.................................57
Manual Liftgate................................................61
Power Liftgate
.................................................62
Security
Passive Anti-Theft System........................66
Anti-Theft Alarm
............................................67
Steering Wheel
Adjusting the Steering Wheel...................68
Audio Control..................................................68
Voice Control...................................................69
1
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
47
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE142585
Note:
If you remote start your vehicle with
an intelligent access transmitter, you must
press the START/STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to last 10 minutes, the duration extends by
another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
continues to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting Press the button once. The
parking lamps turns off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle.
You can disable or enable the remote start
system through the information display.
See
General Information (page 92). REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 66).
51
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138625
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The system controls most of the
audio features. See your SYNC information. TUNE: In radio mode, press to manually search through the radio frequency
band. In SIRIUS mode, press to find the previous or next available satellite radio
station.
A
CD slot:
Insert a CD.
B
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
C
293
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Audio SystemE185024
SOURCE: Press to access different audio modes, for example AM, FM and
Media, and Satellite Radio.
D
Eject:
Press to eject a CD.
E
DISP:
Press to switch the display screen on and off.
F
SOUND:
Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
G
Seek, Fast Forward and Reverse:
In radio mode, select a frequency band
and press this button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If a specific category is selected (such as jazz, rock or news), press to
find the next or previous in the selected category. In Media mode, press to select
the previous or next track. Press and hold to move quickly backward or forward
through the current track.
H
AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The CD slot is directly above the
touchscreen.
Note: The touchscreen system controls
most of the audio features. See your SYNC
information.
294
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Audio System
Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
Quick
dial
If you are on a call, the call information displays on the information display.
If you receive a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
* Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle does not have
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west, though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 68).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
350
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3
Menu item
Bluetooth Stereo If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
* This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select: Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number. Once you have entered the station's
call numbers, you can select: Action and descrip-
tion
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
SIRIUS® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
366
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™ 3