This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off the ignition.
2. Press the brake pedal and press the push button start to switch on the
ignition.
3. Check the information display for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
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1.
Connect the positive (+) jumper cable
to the positive (+) prong (A) of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to the negative (-)
prong (B) of your vehicle.
Note: Do not attach the negative (-) cable
to fuel lines, engine rocker covers, the intake
manifold or electrical components. These
items should not be considered grounding
points. WARNING
Never connect the negative end of
the cable to the negative (-) terminal
of the discharged battery. A spark
may cause an explosion of the gases that
surround the battery. Always use the
negative prong as a grounding point. Make sure that the cables are clear of fan
blades, belts, the moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1.
Start the booster vehicle and press the
accelerator pedal moderately.
2. Start the disabled vehicle. Check the instrument cluster for the Ready to
Drive light as the gasoline engine may
not start, but the electric motor may
be running.
3. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: In the illustration, the vehicle on the
bottom is used to designate the assisting
(boosting) battery.
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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
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Protected components
Fuse amp rating
Fuse or relay number
Cooling fan module.
50A Midi
F1
Electric water pump.
50A Midi
F2
Body control module supply 1.
50A Midi
F3
Body control module supply 2.
50A Midi
F4
Not used.
—
F5
Not used.
—
F6
Anti-lock brake system pump.
40A 2
F7
Anti-lock brake system valve.
30A 2
F8
Vacuum pump.
40A 2
F9
Heater blower motor.
40A 2
F10
Engine management.
30A 2
F11
Not used.
—
F12
Powertrain control module relay.
25A 2
F13
Rear wiper.
20A 2
F14
Body control module KL30 supply.
30A 2
F15
Body control module 15 feed.
20A 2
F16
Transmission oil pump (C-MAX Energi).
20A 2
F17
Front wiper motor.
20A 2
F18
Anti-lock brake system and electronic
stability program module.
5A 1
F19
Horn.
15A 1
F20
Stop light switch.
5A 1
F21
Vacuum pump monitoring.
5A 1
F22
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Fuses
Protected components
Fuse amp rating
Fuse or relay number
Engine control module 15.
5A 1
F23
Powertrain control module 15.
Transmission oil pump 15.
Relay coils.
5A 1
F24
Light switch module.
Motor electronic cooling pump.
10A 1
F25
Electronic power assist steering module
15.
5A 1
F26
Mass air flow sensor.
5A 1
F27
Powertrain control module.
15A 1
F28
Electronic air conditioning compressor.
10A 1
F29
Positive temperature coefficient heater.
Engine control module.
10A 1
F30
Powertrain control module.
Charge port light ring (C-MAX Energi).
5A 1
F31
Vehicle power 2.
20A 1
F32
Vehicle power 4.
15A 1
F33
Injectors.
10A 1
F34
Vehicle power 3.
10A 1
F35
Vehicle power 1.
20A 1
F36
Vacuum pump.
Micro relay
R1
Horn.
Micro relay
R2
Hybrid powertrain control.
Micro relay
R3
Front wiper.
Micro relay
R4
Vacuum pump.
Micro relay
R5
Front and rear wiper high-low.
Micro relay
R6
Not used.
—
R7
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Fuses
Protected components
Fuse amp rating
Fuse or relay number
Fuel pump supply.
20A
F56
Not used.
—
F57
Not used (spare).
5A
F58
Passive anti-theft system.
5A
F59
Interior light.
10A
F60
Driver door switch pack.
Glove box illumination.
Overhead console switch bank.
215
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing FusesE129926
Protected components
Fuse amp rating
Fuse or relay number
Cigar lighter.
20A
F61
Second row power point.
Autowiper module.
5A
F62
Autodimming rear view mirror.
Not used (spare).
10A
F63
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock supply.
20A
F66
Cell phone passport (C-MAX Energi).
7.5A
F67
Multi-function display.
GPS module.
Sync.
Not used (spare).
15A
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Climate control module.
7.5A
F71
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
OBD II supply.
Headlamp supply.
15A
F74
Fog lamp supply.
15A
F75
Reversing lamp supply.
10A
F76
Washer pump.
20A
F77
Ignition switch, Start button.
5A
F78
Radio.
15A
F79
Hazard light switch.
Not used (spare).
20A
F80
Power sun shade.
5A
F81
Remote receiver antenna.
Washer pump ground.
20A
F82
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1.
Inside the vehicle, pull the hood release
handle located under the left-hand
side of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing the secondary release lever to your
left-hand side.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing MaintenanceE142457