2017 FORD C MAX HYBRID key

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FORD C MAX HYBRID 2017 2.G Owners Manual For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.For

Page 488 of 497

FORD C MAX HYBRID 2017 2.G Owners Manual A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes...................................................

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 162
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................437 Exterior style........................................................ 437
Interior style.......................................................... 437
Lifestyle.................................................................. 437
Peace of mind..................................................... 437
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist.........................................170 Automatic Steering into Parking
Space................................................................... 171
Deactivating the Park Assist Feature...........172
Troubleshooting the System.......................... 173
Using Active Park Assist................................... 170
Adjusting the Headlamps.........................236 Horizontal Aim Adjustment............................ 237
Vertical Aim Adjustment................................. 236
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............244
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting.............................................77
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................459
Apps.................................................................409 ........................................................................\
......... 409
SiriusXM Traffic and Travel Link..................... 411
At a Glance........................................................16
Audible Warnings and Indicators..............91 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime................................. 91Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime......................... 91
Keyless Warning Alert ......................................... 91
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System................................................289 General Information......................................... 289
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................298
Audio Unit - Vehicles With: AM/FM/ CD
..................................................................290
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................293
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................294
Menu Structure.................................................. 296
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................109 Dual Zone Temperature Control..................... 111
Single Zone Temperature Control.................110
Smart Zone............................................................. 111
Temperature Control.......................................... 110
Automatic Engine Shutdown...................133
Automatic Transmission
...........................159
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Understanding the Shift Positions of your Automatic Transmission............................. 159
Automatic Transmission Fluid Check.............................................................232
Autowipers.........................................................71
Auxiliary Power Points................................126 110 Volt AC Power Point................................... 126
12 Volt DC Power Point..................................... 126
Locations............................................................... 126
B
Battery See: Changing the 12V Battery...................... 233
Blind Spot Information System...............179 Switching the System Off and On................181
System Errors...................................................... 180
Using the System................................................ 179
485
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

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FORD C MAX HYBRID 2017 2.G Owners Manual Body Styling Kits..........................................254
Bonnet Lock
See: Opening and Closing the Hood...........222
Booster Seats..................................................25 Types of Bo

Body Styling Kits..........................................254
Bonnet Lock
See: Opening and Closing the Hood...........222
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................232
Brakes...............................................................162 General Information.......................................... 162
Breaking-In.....................................................194
Bulb Specification Chart
...........................242
C
Cabin Air Filter.................................................113
California Proposition 65..............................11
Capacities and Specifications...............286 Specifications..................................................... 286
Car Wash See: Cleaning the Exterior............................... 247
Center Console
..............................................128
Changing a Bulb...........................................238
Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 239
Replacing Headlamp Bulbs........................... 238
Replacing License Plate Lamp Bulb............241
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................... 241
Replacing Tail, Brake and Direction Indicator Bulbs.............................................. 240
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 242
Changing a Fuse..........................................220 Fuses...................................................................... 220
Changing the 12V Battery
.........................233
Changing the Engine Air Filter................244 Air Cleaner Assembly Components...........244
Installing the Engine Air Filter
Element............................................................ 246
Removing the Engine Air Filter Element............................................................ 245
Changing the Wiper Blades
.....................235
Changing the Rear Window Wiper
Blade................................................................. 236
Changing the Windshield Wiper Blades............................................................... 235
Service Position.................................................. 235
Charging the High Voltage Battery........153 Charge Port........................................................... 156Charging.................................................................
156
Charging Equipment.......................................... 153
Disconnecting the Charging Coupler..........158
Locking the Charging Coupler........................ 157
Waiting to Charge............................................... 157
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades
......................234
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats
.............................252
Cleaning Products........................................247
Materials................................................................ 247
Cleaning the Engine
....................................249
Cleaning the Exterior...................................247
Body Paintwork Preservation....................... 248
Cleaning Stripes or Graphics......................... 248
Cleaning the Chrome Trim............................. 248
Cleaning the Headlamps................................ 248
Cleaning the Rear Window............................ 248
Cleaning the Instrument Panel and Instrument Cluster Lens..........................251
Cleaning the Interior
...................................250
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 250
Instrument Cluster Screens, LCD Screens and Radio Screens........................................ 251
Leather Interior................................................... 250
Rear Windows...................................................... 251
Seatbelts.............................................................. 250
Storage Compartments, Cup Holders and Ashtrays............................................................. 251
Suede Micro Fiber Fabric................................ 250
Cleaning the Wheels
..................................252
Cleaning the Windows and Wiper Blades...........................................................249
Clearing All MyKeys.......................................53
Climate Control
............................................109
486
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FORD C MAX HYBRID 2017 2.G Owners Manual Collision, Damage or Fire Event..............201
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 201
Coolant Check See:

Collision, Damage or Fire Event..............201
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 201
Coolant Check See: Engine Coolant Check............................ 228
Crash Sensors and Airbag Indicator........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cross Traffic Alert
..........................................181
False Alerts........................................................... 183
Switching the System Off and On...............184
System Errors....................................................... 184
System Lights, Messages and Audible Alerts.................................................................. 183
System Limitations............................................ 183
Using the System................................................ 181
Cruise Control
.................................................69
Principle of Operation........................................ 177
Cruise control See: Using Cruise Control................................. 177
Customer Assistance
.................................204
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................76
Digital Radio
.................................................300
HD Radio Reception and Station
Troubleshooting............................................. 301
Direction Indicators
........................................76
Doors and Locks..............................................57
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag.........................................43
Driving Aids
......................................................179
Driving Hints...................................................194
Driving Through Water................................195
DRL See: Daytime Running Lamps......................... 76E
Economical Driving
......................................194
EcoSelect.........................................................139
Electric Vehicle Information
....................389
Charge Settings................................................... 391
Power Flow.......................................................... 405
Emission Control System..........................149 On-Board Diagnostics (OBD-II)................... 149
Readiness for Inspection and Maintenance (I/M) Testing................................................... 150
End User License Agreement.................459 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 459
Engine Block Heater.....................................132 Using the Engine Block Heater...................... 133
Engine Coolant Check...............................228 Adding Coolant................................................... 228
Coolant Change................................................. 230
Engine Coolant Temperature Management................................................... 231
Fail-Safe Cooling............................................... 230
Recycled Coolant............................................... 229
Severe Climates................................................. 230
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check..........................................226 Adding Engine Oil.............................................. 226
Low Engine Use................................................... 227
Operating in Cold Climates and Short Driving Cycles.................................................. 227
Engine Oil Dipstick
......................................226
Engine Specifications................................282
Entertainment..............................................365 AM/FM Radio...................................................... 366
Apps........................................................................\
374
Bluetooth Stereo or USB................................. 373
CD........................................................................\
..... 372
HD Radio ™ Information (If
Available)........................................................ 369
SIRIUS® Satellite Radio (If Activated)....................................................... 366
Sources.................................................................. 365
Supported Media Players, Formats and Metadata Information................................. 374
USB Ports.............................................................. 374
Environment
......................................................15
487
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Page 492 of 497

FORD C MAX HYBRID 2017 2.G Owners Manual Using Hill Start Assist.......................................
164
Hints on Controlling the Interior Climate............................................................111
Cooling the Interior Quickly

Using Hill Start Assist.......................................
164
Hints on Controlling the Interior Climate............................................................111
Cooling the Interior Quickly.............................. 112
Defrosting and Defogging the Windows Quickly................................................................. 112
General Hints.......................................................... 111
Heating the Interior Quickly............................. 112
Recommended Settings for Cooling ...........112
Recommended Settings for Heating............112
Side Window Defogging in Cold Weather.............................................................. 112
Hints on Driving With Anti-Lock Brakes............................................................163
Home Screen.................................................357
Hood Lock See: Opening and Closing the Hood...........222
Hybrid Vehicle Frequently Asked Questions.....................................................140
Hybrid Vehicle Operation...........................135 Battery:................................................................... 136
Braking:................................................................... 136
Driving:.................................................................... 135
Driving to Optimize Fuel Economy..............136
Engine:.................................................................... 136
Starting:.................................................................. 135
Stopping:................................................................ 135
Transmission Operation:.................................. 135
I
Ignition Switch...............................................129
In California (U.S. Only)............................205
Information Display Control.......................70 Multimedia Controls........................................... 70
Information Displays.....................................92 General Information............................................ 92
Information Messages
.................................101
AdvanceTrac®...................................................... 101
Alarm........................................................................\
101
Battery and Charging System (High Voltage)............................................................ 102
Blind Spot Information and Cross Traffic Alert System.................................................... 103
Doors....................................................................... 103
Fuel........................................................................\
.. 103
Hill Start Assist................................................... 104
Keys and Intelligent Access............................ 104Maintenance........................................................
105
MyKey..................................................................... 106
Park Aid.................................................................. 106
Park Brake.............................................................. 107
Power Steering.................................................... 107
Remote Start........................................................ 107
Tire Pressure Monitoring System.................. 107
Transmission........................................................ 108
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................75
Instrument Panel Overview........................16
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror....................................................81 Auto-Dimming Mirror........................................... 81
Introduction.........................................................7
J
Jump Starting the Vehicle.........................199 Connecting the Jumper Cables..................... 199
Jump Starting..................................................... 200
Preparing Your Vehicle..................................... 199
Removing the Jumper Cables...................... 200
K
Keyless Starting
............................................129
Ignition Modes..................................................... 130
Keys and Remote Controls.........................47
L
Lighting Control
...............................................74
Headlamp Flasher................................................ 74
High Beams............................................................. 74
Lighting...............................................................74
Load Carrying.................................................186
489
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Page 493 of 497

FORD C MAX HYBRID 2017 2.G Owners Manual Load Limit........................................................187
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles...............................................

Load Limit........................................................187
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 191
Vehicle Loading - with and without a Trailer.................................................................. 187
Locking and Unlocking
.................................57
Activating Intelligent Access .......................... 58
Autolock.................................................................. 59
Battery Saver......................................................... 60
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers
.............................................186
Removing the Shade........................................ 186
M
Maintenance..................................................222 General Information.......................................... 222
Manual Liftgate
................................................61
Closing the Liftgate.............................................. 61
Opening the Liftgate............................................ 61
Manual Seats..................................................116 Moving the Seat Backward and
Forward.............................................................. 116
Recline Adjustment............................................. 117
Media Hub......................................................305
Message Center See: Information Displays................................. 92
Mirrors See: Heated Windows and Mirrors................112
See: Windows and Mirrors................................ 78
Mobile Communications Equipment.......13
Motorcraft Parts...........................................283
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52N
Navigation......................................................380
cityseeker............................................................. 388
Destination Mode.............................................. 383
Map Mode............................................................ 380
Navigation Map Updates............................... 389
Navigation Menu............................................... 386
SiriusXM Traffic and Travel Link.................. 389
Waypoints............................................................. 387
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 445
O
Oil Change Indicator Reset.......................227 Resetting the Oil Life Monitoring
System............................................................... 227
Oil Check See: Engine Oil Check...................................... 226
Opening and Closing the Hood..............222 Closing the Hood................................................ 223
Opening the Hood............................................. 222
Ordering Additional Owner's Literature.....................................................208
Obtaining a French Owner ’s Manual.........209
Overhead Console
........................................128
P
Parking Aids
...................................................168
Principle of Operation...................................... 168
Parking Brake.................................................163
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
Perchlorate.........................................................11
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone...............................................................375 During a Phone Call.......................................... 378
Making Calls......................................................... 377
Pairing Your Cell Phone for the First Time................................................................... 375
Phone Menu......................................................... 376
490
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Page 494 of 497

FORD C MAX HYBRID 2017 2.G Owners Manual Receiving Calls....................................................
378
Smartphone Connectivity.............................. 379
Text Messaging................................................... 379

Receiving Calls....................................................
378
Smartphone Connectivity.............................. 379
Text Messaging................................................... 379
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 138
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System..........................203
Power Door Locks See: Locking and Unlocking.............................. 57
Power Liftgate
.................................................62
Hands-Free Feature............................................ 64
Obstacle Detection............................................. 64
Opening and Closing the Liftgate.................. 62
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 63
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................232
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................15
R
Rear Parking Aid
...........................................168
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage.........................186
Rear View Camera........................................174 Using the Rear View Camera System..........174
Rear View Camera See: Rear View Camera.................................... 174
Rear Window Wiper and Washers
...........73
Rear Window Washer......................................... 73
Rear Window Wiper............................................. 73
Refueling..........................................................145 Easy Fuel ™ Capless System.......................... 145Remote Control...............................................47
Car Finder................................................................ 49
Integrated Keyhead Transmitters .................. 47
Intelligent Access Key........................................ 48
Remote Start (If Equipped)............................. 50
Replacing the Battery......................................... 48
Sounding a Panic Alarm.................................... 50
Remote Start
...................................................113
Automatic Settings............................................. 113
Removing a Headlamp..............................238
Repairing Minor Paint Damage...............252
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only).............................................................209
Reporting Safety Defects (U.S. Only).............................................................209
Roadside Assistance
...................................197
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 197
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................198
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 198
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 197
Vehicles Sold in the United States: Using Roadside Assistance.................................... 197
Roadside Emergencies...............................197
Running-In See: Breaking-In.................................................. 194
Running Out of Fuel....................................144 Adding Fuel From a Portable Fuel
Container.......................................................... 144
Filling a Portable Fuel Container.................. 144
S
Safety Canopy ™
............................................43
Safety Precautions.......................................142
491
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

Page 495 of 497

FORD C MAX HYBRID 2017 2.G Owners Manual Satellite Radio..............................................303
Satellite Radio Electronic Serial Number
(ESN)................................................................ 304
Satellite Radio Rece

Satellite Radio..............................................303
Satellite Radio Electronic Serial Number
(ESN)................................................................ 304
Satellite Radio Reception Factors..............303
SIRIUS® Satellite Radio Service.................303
Troubleshooting................................................ 304
Scheduled Maintenance Record...........449
Scheduled Maintenance...........................441
Seatbelt Extension........................................36
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 34
Seats
...................................................................114
Security..............................................................66
Settings............................................................412
911 Assist................................................................ 417
Ambient Lighting............................................... 422
Bluetooth............................................................... 414
Clock........................................................................\
414
Display................................................................... 424
General................................................................... 421
Media Player......................................................... 413
Mobile Apps........................................................ 420
Navigation............................................................. 418
Phone...................................................................... 414
Radio........................................................................\
417
Sound...................................................................... 412
Valet Mode........................................................... 424
Vehicle.................................................................... 422
Voice Control....................................................... 424
Wi-Fi........................................................................\
422
Side Airbags.....................................................42
Sitting in the Correct Position...................114
Snow Chains See: Using Snow Chains.................................. 276
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................447
Exceptions........................................................... 448Speed Control
See: Cruise Control............................................. 177
Stability Control............................................166 Principle of Operation...................................... 166
Starter Switch See: Ignition Switch........................................... 129
Starting a Gasoline Engine.......................130 Guarding Against Exhaust Fumes................132
Important Ventilating Information...............132
Switching Off the Vehicle When It Is
Moving................................................................ 132
Switching Off the Vehicle When It Is Stationary.......................................................... 131
Vehicles with an Ignition Key......................... 130
Vehicles with Keyless Start............................ 130
Starting and Stopping the Engine..........129 General Information.......................................... 129
Steering............................................................184 Electric Power Steering.................................... 184
Steering Wheel...............................................68
Storage Compartments.............................128
Sun Shades
......................................................82
Bounce-Back......................................................... 82
Opening and Closing the Sun Shade...........82
Sun Shade Relearning........................................ 82
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Symbols Glossary
.............................................7
SYNC™ 3........................................................344
General Information......................................... 344
SYNC™ 3 Troubleshooting......................425
SYNC™ Applications and Services.......322 911 Assist............................................................... 322
SYNC Mobile Apps............................................ 324
SYNC™...........................................................306 General Information......................................... 306
SYNC™ Troubleshooting.........................336
T
Tailgate See: Manual Liftgate............................................ 61
See: Power Liftgate............................................. 62
Technical Specifications See: Capacities and Specifications............282
492
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index

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