2017 FORD C MAX ENERGI ESP

ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provide
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We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
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Introduction

On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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Introduction

GENERAL INFORMATION
See the following sections for directionson how to properly use safety restraintsfor children.
WARNINGS
Always make sure your child issecured properly in a device that isappropriate for their height, age andweight. Child safety restraints must bebought separately from your vehicle.Failure to follow these instructions andguidelines may result in an increased riskof serious injury or death to your child.
All children are shaped differently.The National Highway Traffic SafetyAdministration and other safetyorganizations, base their recommendationsfor child restraints on probable child height,age and weight thresholds, or on theminimum requirements of the law. Werecommend that you check with a NHTSACertified Child Passenger Safety
WARNINGS
Technician (CPST) to make sure that youproperly install the child restraint in yourvehicle and that you consult yourpediatrician to make sure you have a childrestraint appropriate for your child. Tolocate a child restraint fitting station andCPST, contact NHTSA toll free at1-888-327-4236 or go towww.nhtsa.dot.gov. In Canada, contactTransport Canada toll free at1-800-333-0371 or go to www.tc.gc.ca tofind a Child Car Seat Clinic in your area.Failure to properly restrain children in childrestraints made especially for their height,age and weight, may result in an increasedrisk of serious injury or death to your child.
On hot days, the temperature insidethe vehicle can rise very quickly.Exposure of people or animals tothese high temperatures for even a shorttime can cause death or serious heatrelated injuries, including brain damage.Small children are particularly at risk.
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Child Safety

Pregnant women should always wear theirseatbelt. Position the lap belt portion of acombination lap and shoulder belt lowacross the hips below the belly and wornas tight as comfort allows. Position theshoulder belt to cross the middle of theshoulder and the center of the chest.
Seatbelt Locking Modes
WARNINGS
After a crash, have a qualifiedtechnician check all the seatbelts tomake sure the seatbelts includingthe automatic locking retractor feature forchild restraints operate properly. Werecommend replacing any system that hasdamage or does not operate properly.Failure to do so can result in personal injuryor death in the event of a sudden stop oranother crash.
You must replace the seatbelt if theautomatic locking retractor or anyother seatbelt function is notoperating correctly. Failure to replace theseatbelt and retractor assembly couldincrease the risk of injury in a crash.
All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver seatbelt has the first type of lockingmode, and the front outboard passengerand rear seat seatbelts have both types oflocking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt lengthadjustment to your movements andlocking in response to vehicle movement.For example, if the driver brakes suddenlyor turns a corner sharply, or the vehiclereceives an impact of about 5 mph(8 km/h) or more, the combinationseatbelts lock to help reduce forwardmovement of the driver and passengers.
In addition, the retractor is designed to lockif you pull the webbing out too quickly. Ifthis occurs, let the belt retract slightly andpull the webbing out again in a slow andcontrolled manner.
Automatic Locking Mode
In this mode, the shoulder beltautomatically pre-locks. The belt stillretracts to remove any slack in theshoulder belt. The automatic locking modeis not available on the driver seatbelt.
When to Use the Automatic LockingMode
Use this mode any time a child safety seat,except a booster, is installed in passengerfront or rear seating positions. Properlyrestrain children 12 years old and under ina rear seating position whenever possible.See Child Safety (page 18).
How to Use the Automatic LockingMode
1. Buckle the combination lap andshoulder belt.
2. Grasp the shoulder portion and pulldownward until you pull the entire beltout.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range.
One of the following could cause adecrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You activate the front exterior doorhandle switch.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 47).
REMOTE CONTROL
Integrated Keyhead Transmitters
(If Equipped)
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
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PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have programmed a MyKey, youcan access the following information usingthe information display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note:All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with push-button start,when both a MyKey and an admin remotetransmitter are present, the admin remotetransmitter will be recognized by the vehiclewhile switching the ignition on to start thevehicle.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seat belt reminder or Belt Minder. Youcannot disable this feature. The audiosystem will mute when the front seatpassengers' safety belts are notfastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle. You can alsochange the settings afterward with anadmin key.
•A vehicle speed limit can be set.Warnings will be shown in the displayfollowed by an audible tone when yourvehicle reaches the set speed. Youcannot override the set speed by fullydepressing the accelerator pedal or bysetting cruise control.
WARNING
Do not set MyKey maximum speedlimit to a limit that will prevent thedriver from maintaining a safe speedconsidering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
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MyKey™