2017 FORD C MAX ENERGI airbag

WARNINGS
If the side airbag has deployed, theairbag will not function again. Theside airbag system (including theseat) must be inspected and serviced byan authorized dealer. If the airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The side airbags are located on theoutboard side of the seatbacks of the frontseats. In certain sideways crashes, theairbag on the side affected by the crashwill be inflated. The airbag was designedto inflate between the door panel andoccupant to further enhance the protectionprovided occupants in side impact crashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags located inside the driverand front passenger seatbacks.
•Front passenger sensing system.
•Crash sensors and monitoring systemwith readiness indicator. See CrashSensors and Airbag Indicator (page45).
Note:The passenger sensing system willdeactivate the passenger seat-mountedside airbag if it detects an empty passengerseat.
The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under theinstrument panel. During a crash, therestraints control module may activate thedriver's knee airbag based on crash severityand occupant conditions. Under certaincrash and occupant conditions, the driver’sknee airbag may deploy but the driver’sfront airbag may not activate. As with frontand side airbags, it is important to beproperly seated and restrained to reducethe risk of death or serious injury.
Make sure the knee airbag isoperating properly. See CrashSensors and Airbag Indicator(page 45).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
43
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE152533 E67017 E67017

WARNINGS
Do not lean your head on the door.The curtain airbag could injure youas it deploys from the headliner.
Do not attempt to service, repair, ormodify the curtain airbagsupplemental restraint system, itsfuses, the A, B, or C pillar trim, or theheadliner on a vehicle containing curtainairbags as you could be seriously injuredor killed. Contact your authorized dealeras soon as possible.
All occupants of your vehicle,including the driver, should alwaysproperly wear their seatbelts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour seatbelt could seriously increase therisk of injury or death.
To reduce risk of injury, do notobstruct or place objects in thedeployment path of the airbag.
If the curtain airbags have deployed,the curtain airbags will not functionagain. The curtain airbags (includingthe A, B and C pillar trim and headliner)must be inspected and serviced as soonas possible. If the curtain airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The Safety Canopy deploys duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side-rail sheetmetal, behind the headliner, above eachrow of seats. In certain sideways crashesor rollover events, the Safety Canopy willbe activated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
The system consists of the following:
•Safety Canopy curtain airbags locatedabove the trim panels over the frontand rear side windows identified by alabel or wording on the headliner orroof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readinessindicator. See Crash Sensorsand Airbag Indicator (page 45).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
44
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE75004 E67017

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including hood, bumper system,frame, front end body structure, tow hooksand hood pins) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifyor add equipment to the front end of yourvehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule which deploys (activates) thefront seatbelt pretensioners, driver airbag,passenger airbag, knee airbag(s), seatmounted side airbags, and the SafetyCanopy. Based on the type of accident(frontal impact, side impact or rollover)the restraints control module will deploythe appropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. A warning indicator light in theinstrument cluster indicates the readinessof the safety system. If this warningindicator light is not functioning and thereis another fault within the system, themessage cluster could display an airbagfailure warning. You could hear five tonesthat repeat periodically until you repair theproblem, the warning indicator light couldilluminate or both. Routine maintenanceof the airbag is not required.
A difficulty with the system is indicated byone or more of the following:
The indicator light will notilluminate immediately after theignition is turned on.
•The indicator light either flashes orstays illuminated.
•You could hear five tones that repeatperiodically until you repair theproblem.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the airbagsupplemental restraint system aredesigned to activate when your vehiclesustains frontal or sideways decelerationsufficient to cause the restraints controlmodule to deploy a safety device or whena certain likelihood of a rollover event isdetected by the rollover sensor.
The fact that the seatbelt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners aredesigned to activate in frontal,near-frontal, side and rollover crashes.
•The design of the side airbags is toinflate in certain side crashes. Sideairbags could activate in other types ofcrashes if the vehicle experiencessufficient sideways motion ordeformation.
45
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE67017

•The knee airbag(s) could deploy basedon crash severity and occupantconditions.
•The design of the Safety Canopy is toinflate in certain side impact crashesand when a certain likelihood ofrollover is detected by the rolloversensor. The Safety Canopy couldactivate in other types of crashes if thevehicle experiences sufficient sidewaysmotion or deformation, or a certainlikelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
46
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Supplementary Restraints System

Engine Oil
If it lights with the engine runningor while you are driving, thisindicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch off the engine. Check the engineoil level. See Engine Oil Check (page 226).
Note:Do not resume your journey if it lightsdespite the level being correct. Have thesystem checked by an authorized dealerimmediately.
EV Now
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
EV Later
Lights when you select thisfeature on. See Plug-In HybridVehicle Operation (page 137).
Fasten Seatbelt
It will light and a tone will soundto remind you to fasten yourseatbelt. See SeatbeltReminder (page 34).
Front Airbag
If it fails to light when you startyour vehicle, continues to flashor remains on, this indicates amalfunction. Have the system checked byan authorized dealer.
Front Fog Lamps (If Equipped)
Lights when you switch the frontfog lamps on.
Grade Assist (If Equipped)
Lights when you switch on gradeassist.
High Beam
Lights when you switch the highbeam headlamps on. It will flashwhen you use the headlampflasher.
Liftgate Ajar
Lights when the liftgate is notcompletely closed.
Low Battery (If Equipped)
Lights when the battery level islow. You may also see amessage suggesting you reduceyour usage of the climate system.
Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
It also lights momentarily when you switchon the ignition to confirm the lamp isfunctional. If it does not light when youswitch on the ignition, or begins to flash atany time, have the system checked by anauthorized dealer.
89
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144814 E151263 E71880 E67017 E162456 E162453 E144691

SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position orwith the seatback reclined too farcan take weight off the seat cushionand affect the decision of the passengersensing system, resulting in serious injuryor death in the event of a crash. Always situpright against your seat back, with yourfeet on the floor.
Do not recline the seatback as thiscan cause the occupant to slideunder the safety belt, resulting inserious injury in the event of a crash.
Do not place objects higher than theseatback to reduce the risk of seriousinjury in the event of a crash or duringheavy braking.
When you use them properly, the seat,head restraint, safety belt and airbags willprovide optimum protection in the eventof a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the baseof your spine as far back as possible.
•Do not recline the seatback more than30 degrees.
•Adjust the head restraint so that thetop of it is level with the top of yourhead and as far forward as possible.Make sure that you remaincomfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in(25 cm) between your breastbone andthe airbag cover.
•Hold the steering wheel with your armsslightly bent.
•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of thesafety belt over the center of yourshoulder and position the lap straptightly across your hips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint beforeyou sit in or operate your vehicle. Thiswill help minimize the risk of neckinjury in the event of a crash. Do not adjustthe head restraint when your vehicle ismoving.
The head restraint is a safety device.Whenever possible it should beinstalled and properly adjusted whenthe seat is occupied. An improperlyadjusted head restraint may notadequately protect an occupant during animpact from the rear.
114
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SeatsE68595

POST-CRASH ALERT SYSTEM
The system flashes the direction indicatorsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
•You press the hazard control button.
•You press the panic button on theremote entry transmitter (if equipped).
•Your vehicle runs out of power.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise thefront wheels off the ground. When towingin this manner, the rear wheels can remainon the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This preventsdamage to the transmission.
Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. This preventsdamage to the transmission, all-wheel orfour-wheel drive system and vehicle.
203
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Roadside EmergenciesE143886

CLEANING THE INTERIOR
Note:Do not allow air fresheners and handsanitizers to spill on interior surfaces. If aspill occurs, wipe off immediately. Damagemay not be covered by your warranty.
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
Note:We recommend distilled water whencleaning.
Fabric, Carpets, Cloth Seats,Headliners and Floor Mats
Note:Avoid soaking any surface.
Note:To avoid spots or discoloration, cleanthe entire surface.
To clean:
•Remove dust and loose dirt with avacuum cleaner or brush.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
Seatbelts
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s seatbelts, asthese actions may weaken the beltwebbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acrash.
Note:Do not use abrasives, or chemicalsolvents to clean them.
Note:Do not allow moisture to penetratethe seatbelt retractor mechanism.
Cleaning may safely be carried out usingmild soap and water. Let them drynaturally, away from artificial heat.
Leather Interior (If Equipped)
Follow the same procedure as cleaningleather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
Suede Micro Fiber Fabric (If Equipped)
Note:Do not steam clean.
Note:To avoid spots or discoloration, cleanthe entire surface.
Do not use the following products:
•Leather care products.
•Household cleaners.
•Alcoholic solutions.
•Spot removers.
•Shoe polish.
To clean:
•Remove dust and loose dirt with avacuum cleaner.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
250
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care