Dual Zone Temperature Control
Select a temperature for the passenger’sside using the rotary control on thepassenger’s side. Single zone temperaturecontrol automatically switches off. Thetemperature on the driver’s side remainsunchanged. You can now adjust the driver’sside and passenger’s side temperaturesindependently. The display shows thetemperature settings for each side.
Smart Zone
If there is not an occupant in the frontpassenger seat, the climate control systemmay default to single zone in order toimprove fuel economy (if you werepreviously in dual zone operation). Whenthis occurs, dual zone turns off and thepassenger set point changes to match thedriver's set point.
Press the dual zone button or adjust thepassenger set point normally if dual zoneoperation is desired without a passengerpresent. The system remains in dual zoneoperation until you switch the vehicle off.
The Smart Zone feature can be disabled(and re-enabled) by pressing and holdingthe dual zone button. Both set pointdisplays begin flashing to signify that thefeature is disabled. The system returns toprevious state after the dual zone buttonis released.
To re-enable the Smart Zone feature:Press and hold the dual zone button formore than four seconds. Only the driver'sset point display will begin flashing tosignify that the feature is re-enabled. Theclimate control system returns to theprevious state after the dual zone buttonis released.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
WARNING
Prolonged use of recirculated air maycause the windows to fog up. If thewindows fog up, follow the settingsfor demisting the windshield.
Note:You may feel a small amount of airfrom the footwell air vents regardless of theair distribution setting.
Note:To reduce humidity build-up insideyour vehicle, do not drive with the systemswitched off or with recirculated air alwaysswitched on.
Note:Do not place objects under the frontseats as this may interfere with the airflowto the rear seats.
Note:Remove any snow, ice or leaves fromthe air intake area at the base of thewindshield.
Note:To improve the time to reach acomfortable temperature in hot weather,drive with the windows open until you feelcold air through the air vents.
Note:Clean the inside glass surfacesregularly using recommended glass cleaner.Small dirt particles on the glass mayincrease the incidence of fog.
In mild weather, you can improve your fueleconomy when using the climate controlsystem by using outside air instead of airconditioning:
•Turn the temperature control knob sothe interior temperature is set to LO.
•Set the air distribution to instrumentpanel or floor (or both).
•Press A/C to turn the air conditioningoff.
111
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Climate Control
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rearwindow on, the heated exteriormirrors will automatically turnon.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
The cabin air filter is under the instrumentpanel in the passenger footwell area.
The system filters airborne particles suchas dust, spores and pollen in the airsupplied to and recirculated in the interiorof your vehicle.
Make sure you have a cabin air filterinstalled at all times. Running the systemwithout a filter in place could degrade ordamage the system.
Your vehicle cabin air filter gives you andyour passengers the following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
Change the air filter element at the properintervals.
For additional cabin air filter information,or to replace the filter, see an authorizeddealer.
REMOTE START (If Equipped)
You can switch this feature on or off andadjust the settings using the informationdisplay.
The system adjusts the interiortemperature depending on your chosensettings during remote start.
You cannot adjust the climate controlsetting during remote start operation.When you switch the ignition on, theclimate control system will return to theprevious settings. You can now makeadjustments.
You can switch on certainvehicle-dependent features when needed,such as:
•Heated seats.
•Cooled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
Automatic Settings
In hot weather, the system is set to 72°F(22°C). The cooled seats are set to high(if available, and selected to AUTO in theinformation display).
In moderate weather, the system eitherheats or cools (based on previoussettings). The rear defroster, heatedmirrors and heated or cooled seats do notautomatically turn on.
In cold weather, the system is set to 72°F(22°C). The heated seats are set to high(if available, and selected to AUTO in theinformation display). The heated rearwindow and heated mirrors automaticallyturn on.
113
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Climate ControlE72507
WARNINGS
Install the head restraint properly tohelp minimize the risk of neck injuryin the event of a crash.
Note:Adjust the seatback to an uprightdriving position before adjusting the headrestraint. Adjust the head restraint so thatthe top of it is level with the top of your headand as far forward as possible. Make surethat you remain comfortable. If you areextremely tall, adjust the head restraint toits highest position.
Front seat head restraint
Rear center seat head restraint
The head restraints consist of:
An energy absorbing headrestraint.A
Two steel stems.B
Guide sleeve adjust and unlockbutton.C
Guide sleeve unlock and removebutton.D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until itreaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleevesand push the head restraint down until itlocks.
115
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SeatsE138642 E138645
Rear Seat Outboard Head Restraints
The head restraints consist of:
An energy absorbing headrestraint.A
Two steel stems.B
Guide sleeve unlock and removebutton.C
Fold button.D
Removing the Head Restraint
1. Press and hold buttons C.
2. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleevesand push the head restraint down until itlocks.
Folding the Head Restraint
1. Press and hold button D.
2. Pull it back up to reset.
Tilting Head Restraints
The front head restraints tilt for extracomfort. To tilt the head restraint, do thefollowing:
1. Adjust the seatback to an uprightdriving or riding position.
2.Pivot the head restraint forward towardyour head to the desired position.
After the head restraint reaches theforward-most tilt position, pivot it forwardagain to release it to the rearward, un-tiltedposition.
MANUAL SEATS
WARNING
Do not adjust the driver seat or seatbackrest when your vehicle ismoving. This may result in suddenseat movement, causing the loss of controlof your vehicle.
Moving the Seat Backward andForward
WARNING
Make sure that the seats and theseat backrests are secure and fullylocked in their catches.
116
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
SeatsE162605 E144727
Note:The service disconnect has an outerlever to aid in the proper seating of theservice disconnect lever. Remove this todisconnect the high-voltage servicedisconnect.
The high-voltage service disconnect islocated behind the rear fold down seats.
Service disconnect location for non-Energivehicles.
Service disconnect location for Energivehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and removethe cover panel.
2. Locate the access door and removethe plastic cover.
3. Pull the outer cover off to expose theservice disconnect lever.
4. Slide the handle on the servicedisconnect outboard to the right. ForEnergi vehicles, slide the handleoutboard and to the left.
152
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
High Voltage BatteryE163537 E163538 E171514 E147234 E146133
CLEANING THE INTERIOR
Note:Do not allow air fresheners and handsanitizers to spill on interior surfaces. If aspill occurs, wipe off immediately. Damagemay not be covered by your warranty.
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
Note:We recommend distilled water whencleaning.
Fabric, Carpets, Cloth Seats,Headliners and Floor Mats
Note:Avoid soaking any surface.
Note:To avoid spots or discoloration, cleanthe entire surface.
To clean:
•Remove dust and loose dirt with avacuum cleaner or brush.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
Seatbelts
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s seatbelts, asthese actions may weaken the beltwebbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strongdetergents. Such products couldcontaminate the side airbag system andaffect performance of the side airbag in acrash.
Note:Do not use abrasives, or chemicalsolvents to clean them.
Note:Do not allow moisture to penetratethe seatbelt retractor mechanism.
Cleaning may safely be carried out usingmild soap and water. Let them drynaturally, away from artificial heat.
Leather Interior (If Equipped)
Follow the same procedure as cleaningleather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
Suede Micro Fiber Fabric (If Equipped)
Note:Do not steam clean.
Note:To avoid spots or discoloration, cleanthe entire surface.
Do not use the following products:
•Leather care products.
•Household cleaners.
•Alcoholic solutions.
•Spot removers.
•Shoe polish.
To clean:
•Remove dust and loose dirt with avacuum cleaner.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not soak or thering will set.
250
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
Instrument Cluster Screens, LCDScreens and Radio Screens
Note:Do not use abrasives, alcoholicsolvents or chemical solvents to clean theinstrument cluster screens, LCD screens orradio screens. These cleaning products candamage the screens.
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
Rear Windows
Note:Do not use any abrasive materials toclean the interior of the rear windows.
Note:Do not install stickers or labels to theinterior of the rear windows.
Storage Compartments, CupHolders and Ashtrays
To clean:
•Take out any removable inserts.
•Wipe the surface with a soft, dampcloth and a mild soap and watersolution. Dry the area with a clean, softcloth.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents orstrong detergents when cleaning thesteering wheel or instrument panelto avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 252).
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
251
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft PremiumLeather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains assoon as possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
REPAIRING MINOR PAINT
DAMAGE
You should repair paintwork damagecaused by stones from the road or minorscratches as soon as possible. A choice ofproducts are available from an authorizeddealer.
Remove particles such as bird droppings,tree sap, insect deposits, tar spots, roadsalt and industrial fallout before repairingpaint chips.
Always read and follow the manufacturer’sinstructions before using the products.
CLEANING THE WHEELS
Note:Do not apply a cleaning chemical towarm or hot wheel rims and covers.
Note:Industrial-strength (heavy-duty)cleaners, or cleaning chemicals, incombination with brush agitation to removebrake dust and dirt, could wear away theclear coat finish over a period of time.
Note:Do not use hydrofluoric acid-basedor high caustic-based wheel cleaners, steelwool, fuels or strong household detergent.
Note:If you intend parking your vehicle foran extended period after cleaning thewheels with a wheel cleaner, drive yourvehicle for a few minutes before doing so.This will reduce the risk of increasedcorrosion of the brake discs, brake pads andlinings.
Note:Some automatic car washes maycause damage to the finish on your wheelrims and covers.
252
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care