Air cleaner assembly.A
Air cleaner cover.B
Air cleaner outlet tube.C
Positive crankcase ventilation (PCV) tube.D
Air cleaner intake tube.E
Removing the Engine Air FilterElement
1.Loosen the hose clamps for air cleaneroutlet tube (C). Disconnect the tubefrom the air cleaner assembly (A).
2. Release the tabs and disconnect thePCV tube (D) from the air cleaneroutlet tube (C) and remove the tube.
3. Disconnect the air cleaner intake tube(E) from the air cleaner assembly (A).
4.Remove the bolts from each side of theair cleaner assembly (A) as shown witharrows.
5. Lift the air cleaner assembly (A) fromthe mounting studs, then rotate andpull it toward the front of the vehicle.
6.Remove the 5 bolts from the air cleanercover (B).
7.Remove the air cleaner cover (B) fromthe air cleaner assembly (A).
245
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162534 E162535 E162536 E162537
Installing the Engine Air FilterElement
Note:Clean the inside of the air cleanerassembly before installing a new air filterelement.
1. Install the new air filter element intothe engine air cleaner assembly.
2. Install the air cleaner cover (B) andtighten the 5 bolts.
3. Position the air cleaner assembly (A)onto the engine and make sure theassembly is aligned with the studs.
4. Install and tighten the bolts to eachside of the air cleaner assembly (A) asshown with arrows.
5. Attach the air cleaner intake tube (E)to the air cleaner assembly (A).
6. Connect the PCV tube (D) to the aircleaner outlet tube (C).
7.Connect the air cleaner intake tube (E)to the air cleaner assembly (A).
246
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162538 E162539 E162540 E162541
GENERAL INFORMATION
Your dealer has many quality productsavailable to clean your vehicle and protectits finishes.
CLEANING PRODUCTS
Materials
For best results, use the following productsor products of equivalent quality:
SpecificationName
Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser ZC-20 (U.S.)
Motorcraft® Engine Shampoo CXC-66-A (Canada)
Motorcraft® Leather and Vinyl Cleaner ZC-56 (U.S. & Canada)
Motorcraft® Multi-Purpose Cleaner CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with BitterantZC-32-B2 (U.S.)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with BitterantCXC-37-A/B/D/F (Canada)
Motorcraft® Professional Strength Carpet & Upholstery CleanerZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner ZC-23 (U.S.)
ESR-M14P5-AMotorcraft® Premium Glass Cleaner CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner ZC-37-A (U.S. & Canada)
Motorcraft® Dusting Cloth (ZC-24)
CLEANING THE EXTERIOR
Note:If you use a car wash with a waxingcycle, make sure that you remove the waxfrom the windshield and the wiper blades.
Note:Prior to using a car wash facilitycheck the suitability of it for your vehicle.
Note:Some car washes use water at highpressure. Due to this, water droplets mayenter inside your vehicle and could alsodamage certain parts of your vehicle.
Note:Remove the aerial before using anautomatic car wash.
Note:Switch the heater blower off toprevent contamination of the fresh air filter.
247
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
249
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
MOTORCRAFT PARTS
2.0L ATK iVCT engineComponent
FA-1911Air filter element
FL-910-SOil filter
BXT-67RLow-Voltage Battery
SP-530Spark plugs
FP70Cabin air filter
WW-29 (driver side)Windshield wiper bladeWW-25 (passenger side)
WW-12Rear wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or atfordparts.com for scheduled maintenance. These parts meet or exceed Ford MotorCompany’s specifications and are engineered for your vehicle. Use of other parts mayimpact vehicle performance, emissions and durability. Your warranty may be void for anydamage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performancespecification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at theappropriate intervals.
283
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Capacities and Specifications
Less Cost to Properly Maintain YourVehicle
Ford Protect Extended Service Plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect ExtendedService Plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ProtectExtended Service Plan. Ford ProtectExtended Service Plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect ExtendedService Plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect ExtendedService Plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect Extended Service Plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect ExtendedService Plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect Extended Service Plan thatis right for you.
440
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Ford Protect
Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only)
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 445).
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
444
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance
At every oil change interval as indicated by the information display.1, 2
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. SeeEngine Oil Check (page 226).
Other maintenance items*
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.**At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.** Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
446
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing
Scheduled Maintenance